Walid Zedan Ragab Hagag Page * of *
Personal Information:
Name Walid Zedan Ragab Hagag
Date of Birth 12 of November, 1979
Nationality Palestine
Place of Birth Abu Dhabi - UAE
Gender Male
Religion Islam
Languages Arabic & English
Address BaniYas
Abu Dhabi,
U A E.
Telephone +971-**-*******
Work Experience:
Fleet Asset Manager
At Massar Solutions
Location: UAE, Abu Dhabi, Mussaffah
June 2016 – December-2017
Main Tasks:-
Maintain databases of sales, registration, inspections and maintenance of fleet management.
Ensure fleet availability to meet all requests by scheduling, forecasting and surveying current user trends.
Maintain knowledge and utilize all fleet information and user surveys to forecast new requirements.
Arrange fleets and fleet operational staff to provide support and schedule Special Event Planning.
Perform vehicle registration, insurance and PDI formalities and documentation regarding induction of new vehicles in existing fleet.
Oversee routine and ad hoc maintenance, obtain tags for new vehicles and renew old ones to ensure schedule fleet management.
Monitor and ensure fleet operation in compliance with local and rules and regulations.
Maintain and monitor data management system to organize fleets as per various schedules and requests.
Streamline and monitor fuel purchase system with assistance of Fuel Cards for all vehicles and drivers.
Participate in various workshops and educational programs and maintain knowledge on all industry relevant publications.
Develop and implement standard operational standards to maintain vehicles by advocating best practices in industry.
Provide direction to department staff to regulate budget cycle requirements and control budgeting process.
Plan, process and execute vehicle purchase and vehicle replacement through efficient settlement.
Plan and prepare annual budget, expenditures and analyze all financial objectives.
Facilitate and implement corrective actions and capacity building to manage entire fleet to achieve company objectives.
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Manage all associated fleet costs (e.g.rental fees, fuel, salik and traffic fines) and continually implement cost saving measures.
o Card Management (Security passes, fuel cards, registrations cards, food permits, etc.)
Drivers management
o Recruit, train and assess drivers and their qualifications as per driving laws.
o Develop amiable, genuine and supportive relations with drivers on a personal and professional level and collaborate with other departments to solve their problems.
o Keep track of driver hours and miles in coordination with Load Planners to achieve maximum productivity in given hours. o Coordinate with team leader to manage driver pay, bills, security and home time, and assess availability of re-power.
Maintain different types of insurance " Vehicles, loads, marine, stores (yard), workshops"
Accident Management
o Accident investigation.
o Insurance claims.
o Vehicles repairs within time frame and quality.
o Manage Total Loss claims.
Fleet Logistic & Movement Manager
At Al Wathba Company for Central Services
Location: UAE, Abu Dhabi, Mussaffah
June 2012 –May-2016
Main Tasks:
Customer services.
Customer satisfaction.
Replacement vehicles, maintain number of units to be ready within certain percentage.
Auction vehicles.
Stock vehicles.
Additional to the below job mentioned.
Fleet Logistic Manager
At Al Wathba Company for Central Services
Location: UAE, Abu Dhabi, Mussaffah
June 2010 - May 2012
Main Tasks:
Accident management.
Cards Management (security permits, fuel, salik, etc), reconcile monthly basis expenses.
Traffic Fines, invoicing, investigating.
Logistic, preparation of new vehicles and bodybuilder jobs (refrigeration, boxes, .. etc)
Registrations.
Insurance.
Assets Archive.
Customer Services.
PRO.
Walid Zedan Ragab Hagag Page 3 of 4
Accidents Supervisor
At Al-Wathba company for central services
Location: UAE, Abu Dhabi, Mussaffah
October 2009 - June 2010
Main Tasks:
Receive accident vehicle(s).
Prepare accident report and investigation report.
Provide replacement according to contract.
Open claims with insurance company and complete to settle the claim.
Discuss with insurance company.
Handling total loss vehicle.
Customer Services Agent
At Al-Wathba company for central services
Location: UAE, Abu Dhabi, Mussaffah
August 2008 - November 2009
Main Tasks:
Receive complains and addressed to right departments.
Schedule services for customers.
Update the customer if required.
Hand over and take over vehicles.
Fleet Supervisor
At Al-Wathaba Company for Central Services
Location: UAE, Abu Dhabi, Mussaffah
March 2005 - August 2008
Fleet 9000vehicles with different Clients.
Controlling drivers.
Schedule & booking aperients for services and major job.
Handel emergency 24 Hours and provide solutions.
Follow up accidents and coordinating with insurance company.
Auction vehicles.
Finish traffic (Registration, Insurance, and Renew & Sold). Data Entry Clark
At Al-Wathaba Company for Central Services
Location: UAE, Abu Dhabi, Mussaffah
April 2001 - March 2005
Working as Clarke, for Asset Vehicles include Light and Heavy Vehicles. Follow up Insurance, Traffic fines etc
Education:
o Secondary School certificate.
o Bachelor in Computer Sciences, not completed six courses left. Certification:
o 21st Century management skills.
Computer Skills:
Operating Systems: - Windows &Apple.
Software Applications: - Access, Excel, PowerPoint, Word, Outlook Walid Zedan Ragab Hagag Page 4 of 4
Programming skills.
Internet
Highlights:
Budgeting and finance
Self-motivated
Powerful negotiator
Team leadership
Process implementation
Staff development
Project management
Strong verbal communication
Extremely organized
Data management
Client assessment and analysis
Good knowledge about UAE roles and regulations
Reference:
Available Upon Request