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Manager Insurance

Dubai, Dubai, United Arab Emirates
November 06, 2018

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Walid Zedan Ragab Hagag Page * of *

Personal Information:

Name Walid Zedan Ragab Hagag

Date of Birth 12 of November, 1979

Nationality Palestine

Place of Birth Abu Dhabi - UAE

Gender Male

Religion Islam

Languages Arabic & English

Address BaniYas

Abu Dhabi,

U A E.

Telephone +971-**-*******

Work Experience:

Fleet Asset Manager

At Massar Solutions

Location: UAE, Abu Dhabi, Mussaffah

June 2016 – December-2017

Main Tasks:-

Maintain databases of sales, registration, inspections and maintenance of fleet management.

Ensure fleet availability to meet all requests by scheduling, forecasting and surveying current user trends.

Maintain knowledge and utilize all fleet information and user surveys to forecast new requirements.

Arrange fleets and fleet operational staff to provide support and schedule Special Event Planning.

Perform vehicle registration, insurance and PDI formalities and documentation regarding induction of new vehicles in existing fleet.

Oversee routine and ad hoc maintenance, obtain tags for new vehicles and renew old ones to ensure schedule fleet management.

Monitor and ensure fleet operation in compliance with local and rules and regulations.

Maintain and monitor data management system to organize fleets as per various schedules and requests.

Streamline and monitor fuel purchase system with assistance of Fuel Cards for all vehicles and drivers.

Participate in various workshops and educational programs and maintain knowledge on all industry relevant publications.

Develop and implement standard operational standards to maintain vehicles by advocating best practices in industry.

Provide direction to department staff to regulate budget cycle requirements and control budgeting process.

Plan, process and execute vehicle purchase and vehicle replacement through efficient settlement.

Plan and prepare annual budget, expenditures and analyze all financial objectives.

Facilitate and implement corrective actions and capacity building to manage entire fleet to achieve company objectives.

Walid Zedan Ragab Hagag Page 2 of 4

Manage all associated fleet costs (e.g.rental fees, fuel, salik and traffic fines) and continually implement cost saving measures.

o Card Management (Security passes, fuel cards, registrations cards, food permits, etc.)

Drivers management

o Recruit, train and assess drivers and their qualifications as per driving laws.

o Develop amiable, genuine and supportive relations with drivers on a personal and professional level and collaborate with other departments to solve their problems.

o Keep track of driver hours and miles in coordination with Load Planners to achieve maximum productivity in given hours. o Coordinate with team leader to manage driver pay, bills, security and home time, and assess availability of re-power.

Maintain different types of insurance " Vehicles, loads, marine, stores (yard), workshops"

Accident Management

o Accident investigation.

o Insurance claims.

o Vehicles repairs within time frame and quality.

o Manage Total Loss claims.

Fleet Logistic & Movement Manager

At Al Wathba Company for Central Services

Location: UAE, Abu Dhabi, Mussaffah

June 2012 –May-2016

Main Tasks:

Customer services.

Customer satisfaction.

Replacement vehicles, maintain number of units to be ready within certain percentage.

Auction vehicles.

Stock vehicles.

Additional to the below job mentioned.

Fleet Logistic Manager

At Al Wathba Company for Central Services

Location: UAE, Abu Dhabi, Mussaffah

June 2010 - May 2012

Main Tasks:

Accident management.

Cards Management (security permits, fuel, salik, etc), reconcile monthly basis expenses.

Traffic Fines, invoicing, investigating.

Logistic, preparation of new vehicles and bodybuilder jobs (refrigeration, boxes, .. etc)



Assets Archive.

Customer Services.


Walid Zedan Ragab Hagag Page 3 of 4

Accidents Supervisor

At Al-Wathba company for central services

Location: UAE, Abu Dhabi, Mussaffah

October 2009 - June 2010

Main Tasks:

Receive accident vehicle(s).

Prepare accident report and investigation report.

Provide replacement according to contract.

Open claims with insurance company and complete to settle the claim.

Discuss with insurance company.

Handling total loss vehicle.

Customer Services Agent

At Al-Wathba company for central services

Location: UAE, Abu Dhabi, Mussaffah

August 2008 - November 2009

Main Tasks:

Receive complains and addressed to right departments.

Schedule services for customers.

Update the customer if required.

Hand over and take over vehicles.

Fleet Supervisor

At Al-Wathaba Company for Central Services

Location: UAE, Abu Dhabi, Mussaffah

March 2005 - August 2008

Fleet 9000vehicles with different Clients.

Controlling drivers.

Schedule & booking aperients for services and major job.

Handel emergency 24 Hours and provide solutions.

Follow up accidents and coordinating with insurance company.

Auction vehicles.

Finish traffic (Registration, Insurance, and Renew & Sold). Data Entry Clark

At Al-Wathaba Company for Central Services

Location: UAE, Abu Dhabi, Mussaffah

April 2001 - March 2005

Working as Clarke, for Asset Vehicles include Light and Heavy Vehicles. Follow up Insurance, Traffic fines etc


o Secondary School certificate.

o Bachelor in Computer Sciences, not completed six courses left. Certification:

o 21st Century management skills.

Computer Skills:

Operating Systems: - Windows &Apple.

Software Applications: - Access, Excel, PowerPoint, Word, Outlook Walid Zedan Ragab Hagag Page 4 of 4

Programming skills.



Budgeting and finance


Powerful negotiator

Team leadership

Process implementation

Staff development

Project management

Strong verbal communication

Extremely organized

Data management

Client assessment and analysis

Good knowledge about UAE roles and regulations


Available Upon Request

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