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Customer Service Personal Assistant

The Bronx, New York, United States
November 06, 2018

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Oscar Fernandez

Sedgwick Ave. Suite *E, Bronx, NY 10468 (H) 917-***-**** (C) 917-***-****

Professional Summary

I would like to work for a progressive company where my knowledge and experience can be utilized to achieve best outcomes for the organization’s mission. I possess a quality level of organized skills, which has allowed me to work successfully within organizations.


I have a strong work ethic, while exhibiting a positive attitude. I am both committed and dedicated to executing responsibilities, which allow me to go above and beyond the status quo. Moreover, I am highly skilled in responding to and executing various tasks which ensure both employer and customer satisfaction.

Professional History

Halstead Management Company LLC Residential Concierge/Porter 5/2018- 9/2018 New York, New York

Greeted residents and guests upon arrival and departure

Assisted residences in customer service provision as needed

Received and ensured fulfillment of all daily residents request

Excellent ability to anticipate and respond to individual guest needs and preferences

Maintained cleanliness and appearance and safety standards of resident building

Assisted Superintendent in renovating, repairing and painting apartments and building in general

Concepts of Independence/ Personal Assistant 12/2017-Present New York, New York

Running errands such as grocery shopping, picking up dry cleaning

Shopping for gifts and clothing

Schedules clients’ appointments

Answers clients’ calls took and relayed messages

Provides transportation for client to and from appointments

Provides pet handling services for client

SP Parking Plus The Ritz Carlton 7/2017- Present White Plains, New York

Greeted clients and provided customer services.

Parked and retrieved vehicles for the guests and residents of The Ritz Carlton.

Escorted customers to their vehicles in order to ensure their safety.

Performed monetary transactions for parking services.

Warehouse Worker/ Delivery Driver 2/2016 - 1/2017

F&F Supply – Bronx, NY

Responsible to for stocking and replenishing inventory at warehouse headquarters.

Responsible for loading and preparing trucks for outgoing deliveries.

Acted as personal Chauffer for CEO.

Responsible for delivering company merchandise on designated route.

Provided customer service between customer and company.

Volunteer/ Halstead Management LLC. - Manhattan, N.Y 9/2014-1/2015

Assisted in maintaining building lobby and grounds.

Fulfilled porter responsibilities and assisted superintendant with daily building tasks.

Assisted superintendant with projects involving various types of home renovations and repairs i.e. painting, apartment repairs.

Responsible for obtaining and retrieving materials and supplies for building repairs and projects.

NYC Dept. of Youth & Community Development / Summer Youth Counselor 6/2015 - 8/2015 Bronx, NY

Responsible for meeting the needs and safety of summer camp attendees.

Facilitated and accompanied children on outings and trips.

Participated in helping develop social and cognitive skills in summer camp attendees.


Obtained GED certification at The Adult Learning Center located at The Lehman College Campus April 2018

Owner of a valid New York State Drivers license


Available Upon Request

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