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Customer Service Store Manager

Central Islip, New York, United States
November 06, 2018

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Wasay Mabood

** ***** **** ****, ******* Islip, NY 11722

631-***-**** Objective To obtain an entry/junior-level position in cloud infrastructure, IT, or software development Summary • Knowledgeable in a wide variety of computer languages, cloud technologies including Amazon Web Services (AWS) and principles/techniques of website construction and maintenance

• Creative and dependable worker with a strong work ethic

• Fast learner; able to quickly master and apply new technologies

• Analytical, problem solving and troubleshooting skills

• Good communication, interpersonal and customer service skills Technology Skills

• Programming Languages: JavaScript, Ruby on Rails, Java, PHP, SQL

• Markup Languages: HTML, XML, CSS, SCSS, SASS

• Amazon Web Services: EC2, S3, IAM, ELB, Autoscaling, CloudWatch, VPC

• Web Server: Apache HTTPD, LAMP, LAMR

• NetSuite: Saved Searches, Basic Reports, Basic Workflows, Data Import Troubleshooting

• Microsoft: Word, Excel, Visio

• Infor: CloudSuite Industrial and Visual 8.0


8/14 - 5/18 B.S. Degree in Computer Programming, Information Systems Farmingdale State College, Farmingdale, NY

GPA 3.72, Dean’s List, President’s List

Senior Project • Worked with team to develop android app to allow students to sell books to other students

• Technologies used include Java and XML with a LAMP stack running on the back-end Certifications

10/18 AWS Certified Solutions Architect - Associate

• Knowledge of how to architect/deploy secure and robust applications with AWS technologies Validation Number: SW3ZGR822FR11XCQ

Validation Url: Employment Experience - References Available Upon Request 8/18 NetSuite Application Developer, Maximum Computer Systems, Ronkonkoma, NY

• Created NetSuite saved searches and reports

• Created NetSuite ERP technical implementations using SuiteFlow

• Performed data extracts/data conversion for NetSuite implementations 1/17 - 12/17 IT Support Technician, North Ocean Medical Group, Patchogue, NY

• Completed troubleshooting and repair of computers

• Performed upgrades and installed updates

• Assisted office staff with computer application questions 11/10 - 5/16 Store Manager, Payless Games, New York, NY

• Oversaw daily operations of small brick and mortar electronic business (Video Games)

• Maintained adequate inventory levels; purchased items when inventory was low; obtained latest product releases

• Responsible for resetting and restoring malfunctioning hardware

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