MICHAEL MCAFEE Phone: 760-***-**** n Email:ac7mcy@r.postjobfree.com

Target: Product Manager – Product Engineering

Multi-talented Product Manager with background in Communications & Technology seeking new opportunities to leverage strong go-to-market management expertise and strategic thinking.

Areas of Expertise

Strategic Selling Product Engineering Technology Training Go-to-Market Strategy Project Management UCaaS Product Engineering Partner Profitability Hosted PBX SaaS/Cloud

Internet of Things Strategy SD WAN Leadership

Customer Engagement Vendor Management Public Speaking Professional Experience

FIRST COMMUNICATIONS – OCEANSIDE, CA 2018 – 2018

Product Director, Managed Security and UCaaS

Led Product team on the Managed Security and UC as a Service. Analyzed and simplified legacy product offering, launched new foundation of managed security. Developed addon offerings of a Security Information and Event Monitoring, vulnerability scanning. I had the responsibility to engage Fortinet to become a Fortinet MSSP.

n Simplified product portfolio Launched new Fortinet managed security service. Created Go to Market plan and trained sales to understand the market and new packaging n Launched new UaaS packages with a ribbon managed SB. Worked with vendors, legal and operations teams to ensure solution was ready for launch.

n Worked with key vendors Fortinet, ribbon and 2600hz to create Go to Market plans for new offerings. Worked with Cisco to enable new partnership for new product offerings. CENTURYLINK – OCEANSIDE, CA 2001 – 2017

Lead Product Manager 2008 – 2017

Served as Lead Product Manager on the design, build and launch of Cisco Hosted Collaboration Solution – a hosted UCaaS offering. Also served as Federal Product Manager and Internet of Things lead in the Unified Collaboration space. Coordinated the business case refinement for the productizing and launch and oversaw the deployment of company’s global HCS strategy.

n Mapped commercial services to the Federal bids for both Networx and EIS2020 contracts with winning CLINs n Worked with cross-functional teams and launched HCS with $120M contract value for product and billing of over $1M in monthly services.

n Product managed Cisco Hosted Unified Communications Service from incubation to launch and grew product to over $50M annually.

Senior Sales Engineer 2001 - 2008

Led customer design presentations and technical material. Regularly achieved sales targets of 120%. Awarded Circle of Excellence, National Sales award in 2006. Subject Matter Expert on VOIP services and technologies. n Created customer solution for roll out of 2500 lottery kiosks in 90 days, driving $300K of monthly revenue. n Transformed dissatisfied customer to very satisfied customer with proper technology designs and services to increase account revenue 60%.

n Created customer business impacting solutions to drive sales revenue and address customer business needs FIBERLINK COMMUNICATIONS – IRVINE, CA 1999 - 2001

Senior Systems Engineer –Security Consultant

Designed remote access IPSEC VPN solutions. Consulted on Check Point Firewall Installs and developed Global Security Profiles. Participated in account business planning, sales acceleration, partner development and certification. Quota Achievement rate: 125% in Q2 FY 2001. Technical Proficiencies

CCNA – Cisco Certified Network Associate CCDA – Cisco Certified Design Associate CheckPoint Certified Security Engineer Cisco Live US ISP/COLO Lead Education

Associate of Science in Electrical Engineering, ITT Technical Institute Buena Park, CA