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Customer Service Safety

Baton Rouge, Louisiana, United States
November 08, 2018

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**** ***** ***** *****, ** *****


A dedicated and reliable individual with experience managing and organizing multiple projects under pressure. A trusted team player who excels in communication, attention to detail and efficiency. Dedicated to optimizing laboratory

operations by managing lab materials, maintaining lab equipment and adhering to all safety guidelines and procedures.


Strong interpersonal skills

Excellent written and verbal communication Team leadership and collaborative Organization, multi-tasking and self-motivated under pressure

Meticulous attention to detail

Research and development

Collects data and performs chemical analysis

Adheres to all safety procedures

Proficient in Office 365

Holds Transportation Workers Identification Card (TWIC)



Specimen Accessioner

Performs laboratory functions including maintaining laboratory records, inventory of specimen, quality control charts, maintenance

logs and other logs as needed

Manages the storage and disposal of samples appropriately as per the established safety procedures Ensures adherence to all state and federal guidelines including compliance with CLIA and CAP regulations

SOUTHERN UNIVERSITY AND A&M COLLEGE August 2017- August 2018 Research: Complex Hydrazine Metal Ion Composition by Job Method

Performs laboratory experiments utilizing standard techniques and equipment independently

Utilizes solutions of NiSO4 and ethylenediame to conduct the method of continuous variation or Job’s Method Analyzes samples collected using a UV visible spectroscopy instrument

Organizes data, computes calculations, prepares reports, maintains records, and makes independent decisions

UNITED PARCEL SERVICE January 2015-April 2018 Package Handler

Sorts 7,000+ items by keyboard and voice recognition equipment on a daily basis

Sorts, bundles, labels and routes 7,000 to 8,000 parcels for distribution on a daily basis

Operates various equipment including computer scanning, adressographs, mimeographs, optical character readers and bar-code sorters to best serve the customer

April 2018- Present


Pharmacy Clerk

Managed telephone calls and orders to while ensuring proper processing by the pharmacist Assisted over 60 customers daily and provided excellent customer service

Maintained the store’s daily prescriptions and restocked as needed

Ensured accuracy of prescription orders as needed

Southern University and A&M College

Bachelor of Science Degree in Chemistry

September 2010- January 2015


Graduation December 2018

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