Sales Marketing
Resume:
John Zhu, Ph.D.
Bridgewater, NJ 08807
*****@*******.***
https://www.linkedin.com/in/zhuzh
Objective a technical leadership position in telecom BSS/OSS solution & technical architecture, business consulting & development, technology/enterprise application developments in telecom industry. Summary
● 12+ years in telecom business consulting & solution development, and sales (IBM)
● 10 years in telecom BSS/OSS development and architecture design (AT&T)
● 4 years technology startup (app development/business development/marketing/sales) experience in the area of online marketing to local/small businesses;
● In-depth experience in telecom business consulting, development, planning engineering and deliveries of billing & provisioning solutions for large telecom companies;
● Excellent communication, presentation and interpersonal skills;
● Technical Proficiencies
Software development: C/C++; Java, PHP, HTML/JS, SQL in AWS/Openshift clouds; Productivity: OpenOffice, MS Office, Google Doc;
Marketing: Mailchimp; Google Analytics; ADWORD; Facebook ads. Languages: Fluent in Chinese and English;
Professional Experiences
Online
Marketing
Soln, App &
Services
Telecom
Business
Consultant
07/2013 – 11/2018 (Liquibil Business Solutions)
Keywords: web/mobile apps in AWS/Openshift cloud; Online marketing for small businesses; marketing/sales to small businesses; Achievements: an online service with a unique business model for local businesses online marketing. The application was built on a mySQL+Java+Springframework+JSP stack on the AWS/Openshift platform. Roles: Developing, marketing & delivering online/mobile marketing services to local businesses.
05/2011 – 07/2013 (Industry Solution Design & Sales, IBM) Keywords: business consulting; solution development & sales; business process development; troubled-project management.
Roles: as a BSS expert in IBM’s global telecom “SWAT team”, providing technical leadership in projects, esp. troubled ones and CFP/RFPs worldwide. BSS/OSS
Solution
Architect
10/2005 – 05/2011 (Industry Solution Development & Sales, IBM) Keywords: Telecom solution development; architecture; Project management; Business consulting & solution sales
Achievements: two major billing & analytics solutions which led to multi-million-dollars sales of IBM hardware, software and services Roles:
Lead architect at Comverse Center of Excellence (CCoE), responsible for setting technical directions, roadmap and priorities, directing solution development teams, and communicating with IBM sales teams about solutions. John Zhu *****@*******.*** 908-***-**** Page 1 of 2 Lead architect for Customer Insight Solutions, a suite of business analytic solutions for telcos. Responsible for setting technical directions, solution roadmap, priorities & market positioning; managing budgets and resources. Telecom
Business
Solution &
Consulting
09/2004 – 09/2005 (Shanghai Telecom Account, IBM China) Keywords: Business consulting & sales; large app design & development; IT outsourcing management; vendor requirement & project management Achievements: Designed a critical solution component which led to customer selection of IBM and signing of $10+M contracts at China Telecom. Roles: On site engagement of an OSS/BSS project with China Telecom. Acting as a bid & solution proposal leader, working with a team of 4 to collect customer requirements, create technical solution proposals, cost model, and project plan; negotiate terms of IBM’s and vendor’s SOWs, and provide technical consulting to clients.
Business
Development
& Planning
& System
Engineering
07/2000 – 09/2004 (Global Services, IBM)
12/1997 – 06/2000 (Business Services, AT&T)
Keywords: System designs & architecture; process re-engineering; software dev; Project management; Requirement management; Customer negotiations Achievements: installed a process improvement system to reach 75% full-automation within 4 years; two technical proposals which led to multi-million-dollar contracts with AT&T & one IBM annual team award; business development for 35+ FTPs.
Roles: Technical Lead, AT&T Business Provisioning Platform (BPP) system & architecture engineering, planning and management. This position was transferred from AT&T to IBM in July 2000.
● Partnering with the business process team (customer) to identify and implement system/process improvements;
● Developing/communicating business cases for funding;
● Overseeing mapping business requirements to system requirements;
● Negotiating funding, delivery schedules and overseeing system engineering. Software
Development
02/1995 – 12/1997 (Business Services, AT&T)
Web-based applications; client-server system in C/C++. Java, SQL, Perl. Research &
Development
Research &
Teaching
09/1993 – 02/1995 (System Division, Hughes Aircraft Company) Integrating formal specification and verification methods into Hughes’ software development processes; Responding to CFPs from customers around the world. 09/1992 – 09/1993 (CS Dept, The University of British Columbia, Canada) Research in formal verification, teaching in computer sciences. Education
8/92 Ph.D. in computer science. Indiana University, Bloomington Indiana 5/91 M. A in mathematics. Indiana University, Bloomington Indiana Professional Achievements:
● Co-inventor of one US patent, 2009, in marketing data modeling & analytics John Zhu *****@*******.*** 908-***-**** Page 2 of 2
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