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Sales Marketing

Bridgewater Township, New Jersey, United States
November 08, 2018

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John Zhu, Ph.D.

*** ******** ****

Bridgewater, NJ 08807


Objective a technical leadership position in telecom BSS/OSS solution & technical architecture, business consulting & development, technology/enterprise application developments in telecom industry. Summary

● 12+ years in telecom business consulting & solution development, and sales (IBM)

● 10 years in telecom BSS/OSS development and architecture design (AT&T)

● 4 years technology startup (app development/business development/marketing/sales) experience in the area of online marketing to local/small businesses;

● In-depth experience in telecom business consulting, development, planning engineering and deliveries of billing & provisioning solutions for large telecom companies;

● Excellent communication, presentation and interpersonal skills;

● Technical Proficiencies

Software development: C/C++; Java, PHP, HTML/JS, SQL in AWS/Openshift clouds; Productivity: OpenOffice, MS Office, Google Doc;

Marketing: Mailchimp; Google Analytics; ADWORD; Facebook ads. Languages: Fluent in Chinese and English;

Professional Experiences



Soln, App &





07/2013 – 11/2018 (Liquibil Business Solutions)

Keywords: web/mobile apps in AWS/Openshift cloud; Online marketing for small businesses; marketing/sales to small businesses; Achievements: an online service with a unique business model for local businesses online marketing. The application was built on a mySQL+Java+Springframework+JSP stack on the AWS/Openshift platform. Roles: Developing, marketing & delivering online/mobile marketing services to local businesses.

05/2011 – 07/2013 (Industry Solution Design & Sales, IBM) Keywords: business consulting; solution development & sales; business process development; troubled-project management.

Roles: as a BSS expert in IBM’s global telecom “SWAT team”, providing technical leadership in projects, esp. troubled ones and CFP/RFPs worldwide. BSS/OSS



10/2005 – 05/2011 (Industry Solution Development & Sales, IBM) Keywords: Telecom solution development; architecture; Project management; Business consulting & solution sales

Achievements: two major billing & analytics solutions which led to multi-million-dollars sales of IBM hardware, software and services Roles:

Lead architect at Comverse Center of Excellence (CCoE), responsible for setting technical directions, roadmap and priorities, directing solution development teams, and communicating with IBM sales teams about solutions. John Zhu 908-***-**** Page 1 of 2 Lead architect for Customer Insight Solutions, a suite of business analytic solutions for telcos. Responsible for setting technical directions, solution roadmap, priorities & market positioning; managing budgets and resources. Telecom


Solution &


09/2004 – 09/2005 (Shanghai Telecom Account, IBM China) Keywords: Business consulting & sales; large app design & development; IT outsourcing management; vendor requirement & project management Achievements: Designed a critical solution component which led to customer selection of IBM and signing of $10+M contracts at China Telecom. Roles: On site engagement of an OSS/BSS project with China Telecom. Acting as a bid & solution proposal leader, working with a team of 4 to collect customer requirements, create technical solution proposals, cost model, and project plan; negotiate terms of IBM’s and vendor’s SOWs, and provide technical consulting to clients.



& Planning

& System


07/2000 – 09/2004 (Global Services, IBM)

12/1997 – 06/2000 (Business Services, AT&T)

Keywords: System designs & architecture; process re-engineering; software dev; Project management; Requirement management; Customer negotiations Achievements: installed a process improvement system to reach 75% full-automation within 4 years; two technical proposals which led to multi-million-dollar contracts with AT&T & one IBM annual team award; business development for 35+ FTPs.

Roles: Technical Lead, AT&T Business Provisioning Platform (BPP) system & architecture engineering, planning and management. This position was transferred from AT&T to IBM in July 2000.

● Partnering with the business process team (customer) to identify and implement system/process improvements;

● Developing/communicating business cases for funding;

● Overseeing mapping business requirements to system requirements;

● Negotiating funding, delivery schedules and overseeing system engineering. Software


02/1995 – 12/1997 (Business Services, AT&T)

Web-based applications; client-server system in C/C++. Java, SQL, Perl. Research &


Research &


09/1993 – 02/1995 (System Division, Hughes Aircraft Company) Integrating formal specification and verification methods into Hughes’ software development processes; Responding to CFPs from customers around the world. 09/1992 – 09/1993 (CS Dept, The University of British Columbia, Canada) Research in formal verification, teaching in computer sciences. Education

8/92 Ph.D. in computer science. Indiana University, Bloomington Indiana 5/91 M. A in mathematics. Indiana University, Bloomington Indiana Professional Achievements:

● Co-inventor of one US patent, 2009, in marketing data modeling & analytics John Zhu 908-***-**** Page 2 of 2

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