Customer Service Administrative Assistant
Resume:
Jordan Williams
**** ******** **** ********* **, 38002
*********************@*****.***
Professional Profile
An ambitious and dedicated leader with a versatile skill set and five years in administrative and customer service, team participation, group leadership and communication. Hand selected after two months to grow into a leadership role pursuing management. Accomplished customer service representative with multiple awards of excellent service. Possess strong skills in building sincere relationships with customers, associates, and vendors, by meeting their specific needs.
Qualifications
Excellent customer connection skills
Well spoken, professional and friendly
Strong organizational skills
Goal oriented and motivated
Adaptive team player
Computer skills in Microsoft Applications (Excel, Powerpoint, Word)
Relevant Experience
Automation Personnel Services Field Sales Specialist 2018-Present
Locate and sort products and parts and prepare them for shipment
Organize orders by category requested
Follow a detailed blueprint to accomplish daily goals
D&D Renovations Lakeland, TN Administrative Assistant 2015-2018
Responsible for customer interface via in person, phone, written and email
Opened, sorted, and distributed incoming messages and correspondence
Recorded and transcribed and distributed minutes of meetings
Purchased and maintained office supplies, being careful to stay in budget guidelines
Set appointments and manages schedules for adjustors and foremen
O’ Charley’s Olive Branch, MS Senior Server 2013-2015
Trained new employees
Received Best Personality Award
Problem solved team problems during shifts
Built a strong repeat business/customer base
Hooters Memphis, TN Server 2012-2013
Quickly promoted from hostess to server
Assisted new servers while in training
Achieved excellent customer service with large groups
Received “Top Server” award
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