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Customer Service Administrative Assistant

Memphis, Tennessee, United States
November 04, 2018

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Jordan Williams

**** ******** **** ********* **, 38002


Professional Profile

An ambitious and dedicated leader with a versatile skill set and five years in administrative and customer service, team participation, group leadership and communication. Hand selected after two months to grow into a leadership role pursuing management. Accomplished customer service representative with multiple awards of excellent service. Possess strong skills in building sincere relationships with customers, associates, and vendors, by meeting their specific needs.


Excellent customer connection skills

Well spoken, professional and friendly

Strong organizational skills

Goal oriented and motivated

Adaptive team player

Computer skills in Microsoft Applications (Excel, Powerpoint, Word)

Relevant Experience

Automation Personnel Services Field Sales Specialist 2018-Present

Locate and sort products and parts and prepare them for shipment

Organize orders by category requested

Follow a detailed blueprint to accomplish daily goals

D&D Renovations Lakeland, TN Administrative Assistant 2015-2018

Responsible for customer interface via in person, phone, written and email

Opened, sorted, and distributed incoming messages and correspondence

Recorded and transcribed and distributed minutes of meetings

Purchased and maintained office supplies, being careful to stay in budget guidelines

Set appointments and manages schedules for adjustors and foremen

O’ Charley’s Olive Branch, MS Senior Server 2013-2015

Trained new employees

Received Best Personality Award

Problem solved team problems during shifts

Built a strong repeat business/customer base

Hooters Memphis, TN Server 2012-2013

Quickly promoted from hostess to server

Assisted new servers while in training

Achieved excellent customer service with large groups

Received “Top Server” award

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