B. Lynne Slape
**** ********* ***. **********, ** 23325 757-***-**** ac7lpk@r.postjobfree.com
Profile
Motivated, personable business professional with 12+ yrs as Customer Service Rep., including 7+yrs Sales experience in Incoming, Outgoing, Cold Calling, Retail, Internet, and Up-selling : 12+yrs of Data Entry experience in various types of programs and OS:and 10+yrs in Medical Field working with patients or clients in Group, Dr.'s office,and pivate sectors Talent for quickly mastering technology. Diplomatic and tactful with professionals and non-professionals at all levels. Accustomed to handling sensitive, confidential records. Demonstrated history of producing accurate, timely reports meeting strict state and insurance guidelines
Flexible and versatile – able to maintain a sense of humor under pressure. Excellent team-building skills.
Skills Summary
Well Organized
Report Preparation
Written Correspondence
General Office Skills
Computer Savvy
Customer Service
Scheduling
Sales
Conflict Resolution
Back Office Operations
Front-Office Operations
Team Liaison
Self Starter
Professional Experience
Employment History
Private Client – Chesapeake, VA 23325
Primary Daytime Caregiver for Father, 2015 to Present
Private Client – Ft. Bragg, NC
Live-in Care Giver to Grandchildren, 2012 to 2015
LILLIAN VERNON – Va. Beach, VA
Seasonal Customer Service Rep/Data Entry, 2008 to 2009
QUEST,INC. – Livonia, MI
Patient/Client Care, 2005 to 2007
Education
Travel Writers Cafe – Great Escape Publishing, Del Ray BEACH, FL
Organizations
INTERNATIONAL TRAVEL WRITERS & PHOTOGRAPHERS ALLIANCE