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Manager Service

Washington, District of Columbia, United States
November 04, 2018

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Bruktawit Tamirat

Telephone 213-***-****


Lutheran Social Services, Woodbridge-Virginia May 2017- Present

Site Director

Ensure all core services mandated through the Department of State Cooperative Agreement are provided within allocated timeframes;

Oversees Reception and Placement Services, to include on the job training of new staff, setting goals, mentoring of staff, day to day contact for resolving simple to complex issues, evaluating staff, and referring complex staff and program issues to Virginia Director;

Apply for public benefits for clients on Virginia Common-Wealth website;

Provide extended case management and support services to RIS clients;

Outreach to and partnership with local service providers (DSS, Health Department, etc) through mailings, phone inquiries, and person-to-person meetings;

Connect eligible clients in need of Affidavits of Relationships and refugee interests with appropriate programs and staff;

As appropriate, request client stipend checks;

Complete all forms as required;

Maintain accurate record of all services provided;

Work with Virginia Director to produce and submit reports in a timely manner;

Coordinate services with other area agencies;

Catholic Charities Refugee Service Centre, Washington, DC March 2016- May 2017

Case Manager

Enrol Refugees, Asylees and other eligible clients into the Office of Refugee Resettlement funded program;

Provide client intake and needs assessment;

Assist clients in applying for DC public benefit on site;

Provide case management for homeless population & make referrals;

Advocate on behalf of refugees and immigrants;

Establish community relations including acting as liaison and attending meetings;

Explain eligibility requirement to clients for different entitlement programs in DC;

Coordinate ESL, vocational education, job training, childcare, cultural orientation and other referral such as housing and food bank;

Provide ongoing case management and coordinate employment services including job orientation in achieving self-sufficiency;

Advocate clients right and access to social service, social security and other support service programs;

Complete and monitor all required reporting forms and case records;

Accurately document all contacts and services in client case files and maintain case note logs;

Lutheran Social Services, Hyattsville-Maryland November 2015- March 2016

Asylee Specialist

Provide case management to asylees;

Facilitate access to all services;

Lead orientations on American culture, personal/home safety, health, and employment

Develop comprehensive service plan for each client

Assist clients in applying for public assistance from the Department of Social Services;

Enroll adults in English as a Second Language classes;

Ensure clients are referred to receive initial health screenings at local health departments;

Refer clients eligible for the state funded employment program to the Employment Manager. Follow up with clients and employment services to ensure job placement and retention;

Manage client finances through the disbursement of RTCA and other sources of funding when applicable

Make referrals as appropriate;

Cultivate and maintain relationships with social services providers, employers, and BRC and other community partners

Maintain regularly contacts with clients and timely document all entries

Saffold & Associates, LLC, Washington- DC January 2014- October 2015


Work with attorneys in preparation and filing of court documents;

Under the supervision of attorney, gather and prepare documents relevant

to a case;

Organize exhibits, files, and all other supporting documents;

Conduct various document searches and factual research.

Management of legal files and databases and maintaining them.

Assist in preparation of applications and petitions.

Training and supervising legal interns

Investigating, evaluating and analyzing claims of clients

Conducting interviews with potential plaintiffs and other witnesses;

Conducting legal and factual research on issues arising in the course of litigation;

Drafting memoranda, court documents, and correspondence;

Participating in all stages of litigation;

Law Offices of Alan M. Parra, Silver Spring –Maryland May 2011- May 2012


Collect and organize evidence and exhibits;

Draft standard procedural pleadings;

Conduct legal research;

Preparing family based petitions;

Organize exhibits, files, and all other supporting documents;

Translate documents;

Interpreting for clients;

Refugee Safe Haven, Los Angeles, California June 2010- April 2011

Case Worker

Manage crisis line at domestic violence & human trafficking shelter;

Provide crisis intervention to shelter residents;

Advocate for clients benefits such as SNAP, EBT Cards at Social Services Center

Manage clients’ case daily, provide needs assessment as well as individual & family goal planning;

Advocate for clients at various service providing agencies;

Accompany shelter residents to health clinic & social service providers;

Interpret for clients whenever the need arise;

African Community Resource Centre, Los Angles, California February 2008- August 2009

Case Manager

Conduct preliminary client intake and needs assessment;

Creating and maintaining files;

Assist refugees in filling out forms for public assistance;

Set up and run workshops for ACRC and different governmental & non-governmental offices for refugees and immigrants;

Assist clients in filling different immigration forms.(I-130,I-485, N400 etc)

Welcoming refugees and see they receive orientation;

Coordinate volunteers;

Interpret for clients & translate documents;


Loyola Law School: Masters in International Legal Practice and American Law, May 2010 (LLM)

University of Pune, India: Bachelors of Law, January 2005 (LLB)

University of Pune, India: Bachelors of Social Legal Sciences, January 2003 (BSL)


MS office certificate

Certificate on Domestic violence

Amharic-native language

Training on identifying victims of human trafficking

Volunteer Positions

Legal Aid Foundation of Los Angeles: Law clerk

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