Sign in

Operator Technical Writer

Indianapolis, Indiana, United States
$30 hr
November 03, 2018

Contact this candidate


Randolph (Ran) Toler

***** ********* ***** **., ************, IN, 4623 317-***-****

A never give up attitude, with the ability to organize all work around schedules and delays


Strong technical aptitude, extensive technical writing skills with the ability to explain technical babble into everyday language, to investigate and develop information needed to write concise and accurate documents, able to initiate and be proactive in all areas of project management and development, and extensive inter-personal and organizational skills.


Very adaptable and quick to learn new subjects and software

Extensive experience in technical writing, developing technical documents, and procedures

Extensive experience developing and instituting standard operating procedures ( SOP), statistical process control (SPC), developing preventive maintenance procedures (PMP), light experience with good manufacturing practices (GMP)

Developed PMP programs that reduced manufacturing downtime at Detroit Steel Products by 17% and Arvin Industries by 23%

Developed and edited instruction manuals, technical manuals, operator manuals, curriculum development, quick reference booklets and cards, and other publications

Extensive use of the ADDIE (analysis, design, development. implementation, evaluate) system for curriculum development

Experience writing test scripts for software development and documentation of software development

Light experience with Illustrator, Photoshop, RoboHelp, HTML, XML

Extensive experience with Framemaker, SGML, Word, Excel, PowerPoint, Quark Xpress, Visio, PDF, screen shots,

Ability to use existing styles and formats or create new ones

Developed procedures to upgrade, change document format and design

Developed timelines, due dates, quality and information review SOPs to ensure accurate deliverables


Technical writing (contract and direct):

Agile Thermal Technologies (2014 6 mo.) develop installation and maintenance manuals for a vacuum forge machine developed for Pratt-Whitney

Rolls Royce (2012 3 mo.) edited and rewrote service for the M235 helicopter

Accent Technical Services (2000-2007 contracted to Allison Transmission) reviewed and edited information, document design, formatting, and created new formatting and information delivery when needed for service, installation, operator manuals, and quick reference literature

Ely Lilly & Co. (2000 2 mo.) developed documents using their 10–point hardware verification program

Ely Lilly & Co. (1998 3 mo.) worked with Lilly scientist diagramming drug development procedures and transferred the information into VISIO

Ely Lilly & Co. (1997 5 mo.) developed documents using their 16-point software verification program

Polaroid ID Systems (8 mo.) Write service, installation, operator manuals, SOPs for the use of this software, and white paper

Cummins Engine (199*-****-** mo.) wrote service and operator manuals and related literature for the L11 and N14 engines and the electronic versions of these engines, some work on the literate of the B series engines (contracted through ONeal & Associates from Dayton, Oh)

State of Indiana Child Protective Services (1997 3 mo.) developed the lawyer’s court room manual

Curriculum development, training facilitation (1995-2014):

Vincennes University software including Windows, Word, Excel, PowerPoint, tool and die and machine shop, blueprint reading, dimensioning and tolerancing, quality control, CNC

Blue River Vocational School Software including Windows, Word, Excel, PowerPoint, Visio

Ivy Tech Community College Tool and die and machine shop, safety/OSHA, quality control, SPC/quality control based on GMP, mechanical drawing, HVAC, refrigeration, electrical, plumbing, math (shop math, algebra, trig, geometry), dimensioning and tolerancing, building trades

Central Nine Vocational School Tool and die, machine shop, math (shop math, algebra, geometry, trig.), blueprint reading, quality control (SPC), dimensioning and tolerancing

Associated Builders and Contractors of Indiana HVACR, OSHA, electricity, soldering, math (shop math, algebra, geometry, trig.)

Developed and taught millwright and tool and die apprenticeship programs, developed and instituted preventive maintenance programs, wrote SOPs for industrial maintenance repair procedures:

Maintenance engineer for Detroit Steel Products (1976-1978) and Arvin Industries (1978-1980)

Maintenance foreman for Kaiser Aluminum (1980-1982)

1982 to 1995 (sold business in 1995) self employed as a mechanical maintenance contractor (commercial and residential servicing of HVACR, electrical, plumbing, appliance repair (residential and restaurant), automatic doors, garage doors, and construction projects including houses and storage buildings, aluminum screen rooms, patio covers, and carports

Owner – RL Services

2007 to Present Self-employed as a mechanical maintenance contractor (commercial and residential HVACR, electrical, plumbing, appliance repair.


Mechanical engineering, English, and technical writing at Indiana University Purdue University Indianapolis (IUPUI) 38 credit hrs toward associates degree

Certified OSHA instructor

Certified trainer for National Center for Construction Education and Research

Certified trainer for EPA regulations in sections 608 and 609

HVACR graduate from Doolin Technical College, Houston, Tx

Contact this candidate