Customer Service Manager

*** ******* *** ***** *******,TX *****

Phone 214-***-****

E-mail **********@*****.***

Kenyatta Perry

Objective

I am seeking an entry level position in your company. My objective is to be a vital asset and never a liability to your corporation. I am confident in my ability to generate revenue for the company... I am hard working and trust worthy and am more then willing to put these skills to work for you company.

Education

May 1994 R.L. Turner High School Carrollton, TX

High School Diploma

September 1994- December 1994 Hospital Corpsman School Great Lakes IL

Certificate of Completion

March 1999- September 1999 National School of Naval Science Bethesda MD

Certificate of Completion, College Credit

April 2006- January 2008 Everest College Dallas, TX

AAS of Business Management

Certificate of Completion

November 2011- November 2012 Le Cordon Blue Dallas, TX

Work experience

July 1994- December 2003

United States Navy Pensacola, FL

Electroneurodiagnostics Technician

Hospital Corpsman, Customer Service, Front Desk, Leadership (Clinic Supervisor), Patient Check-in, Patient Discharge, Patient Triage, EKG, Stress Test, Holter Monitors, EEG (Adults& Pediatrics) EMG ( Upper & Lower), Polysomnograms (Adults & Pediatrics), CPAP, Basic Life Support, Cardiopulmonary Recitation

In my 9.5 yrs in the Navy I achievements: Hospital Corpsman Third Class, Several Medals for different achievements, Leading clinic Petty Officer for the Cardiology Clinic of Bethesda Naval Hospital, I help establish and run the Neurology Clinic Bremerton Naval Hospital, Re-establish and run the Sleep Lab of the Neurology Clinic of Naval Hospital Pensacola.

May 2004-December 2004

Lung Star Plano, TX

Electroneurodiagnostics Technician

In-Home Polysomnogram Technician, Customer Service, Educate the customer on good sleep practice and using the CPAP mask

January 2005-March 2005

Sleep Quest Columbia, SC

Polysomnogragh Technician

Customer Service, Patient Check-In, Front Desk, Set-up and Perform Polysomnograms (Initial and CPAP), Score Polysomnograms.

May 2005- 2011

Chili's Grand Prairie, TX

Server

Customer Service, Bartender, Togo, Hostess, Quality Assurance, Head Trainer, PRN Manager,

August 2008- August 2011

Monitronics International. Dallas, TX

Customer Service Specialist

Customer service, Retaining Customer for the Company, Microsoft software

Cash Call. Irving,TX

Collection Specialist

August 2011- May 2012

Customer service, Collection of delinquent account, Adhere to monthly goal

Culinary Student

Le Cordon Blue. Dallas,TX

November 2011- November 2012

Customer service, Sanitation (light &deep cleaning), Savory Sauces, Skilled Knife Technique, Meats made to order, Line Experience,

Line Cook

Sushi Zushi. Dallas, TX

May 2012- November 2013

Customer Service, Sanitation (light& deep cleaning) Made all recipes to order

Line Cook

Chili's Bar & Grill. Lancaster,TX

November 2013- September 2014

Customer Service, Sanitation (light & deep cleaning) all orders made to recipes Quality Assurance

Polysomnogram Tech Plano, TX

Texas Health Resources

September 2014-November 2014

Customer Service, Interpret Sleep Studies, General Front Desk Office

work

Chili's Lancaster, TX

December 2014-Febuary 2015

Server

Customer Service, Bartender, Togo, Hostess, Quality Assurance

Line Cook Dallas, TX

Sushi Zushi

March 2015-June 2015

Customer Service, Sanitation (light& deep cleaning) Made all recipes to order

Jurisdiction Special Project Coordinator,

ADT Security Services. Irving, TX

06/2015 to current

Performed rigorous internet resource to insure ordinance compliance

Consistently updating database with complete accuracy

Promptly and empathetically handled persons of contact for different

municipalities

Verified all Rules and Procedures with liability for company in mind

Texas Medical Diagnostic. Ft . Worth,TX

Polysomnogram Technician

October 2015-June 2016

Perform Sleep Studies (Poly,Cpap,Bipap), Customer service

Lyca Mobile. Ft. Worth,TX

Office Manager

August 2016- January 2017

Oversee the day of several drivers, process daily reports, made and maintained spread sheets

LEI Home Enhancement. Carrollton, TX

January 2017- April 2017

Face to face customer service

True Food Kitchen Plano,TX

April 2017 - Current

Customer service, Sanitation (light, deep cleaning ), Made all recipe to order

References

Reference: available upon request

Contact this candidate