Executive Summary
Global Business Technologist: 20+ years as an Independent Consultant and Fulltime Computer Professional. Full System Life Cycle and Workflow Experience with a wide range of business, technology, engaging professionals from the trenches to "C" level. A set of Globally diverse clients, corporate technologies, support teams and management of third party (onshore and offshore) vendors.
Business Experience: Military (US Army, Air Force, Top Secret Clearance), Insurance, Investment Banking Industries, and Commercial Enterprises.
Technical Experience: Strategic/Tactical Strategies, Concept, Design, Implementation, Quality Assurance/Control, Deployment/Production, Local/Global Training/Support/Compliance.
Methodology/Standards/Disciplines: Real-time, hands-on experience include: CMM, PMP, ISO, Scrum, Agile, 6 Sigma, ITIL, ISO, CRM, ERP, SOA, ITSM, and RUP. Created, implemented, and improved on a diverse set of homegrown and Corporate Methodologies with their supporting tools.
Management Experience: Dash-boarding, metrics, Workflow, promotional/escalation models, SOW's, ROI, SME interaction, enterprise level engagements, RPF/RFI/RFQ/SOO/PWS generation and business/Stakeholder engagements and reporting. Human Resource-Tier 1, 2, 3.
Development Experience: A multitude of frameworks (SDLC): waterfall, prototype, iterative, incremental, spiral, RAD, and Agile.
10 months On-Mission Costa Rica – “Dios en accion” (God in Action).
Member of Volunteer Ambulance Service.
United States Patent “Plaque Dislodging Apparatus” Pat. #25511436.
Survivor of 911 and Hurricane Sandy.
Trenton State College 1978
Bachelor of Science Degree Electronics Engineering Technology.
**1978 Scholar-Athlete Award (out of 2500 athletes).
Peoria Rescue Ministries Sept. 2017-October 2018 Peoria, Illinois
Intake Coordinator/Business Technologist
Configuration, Deployment, and Training for the introduction of a new CRM (Mission Tracker) package.
Roofing Professionals April-Sept. 2017 Bartonville, Illinois
Business Technologist.
Created/Implemented business plan and workflow, trained Project Managers in Internet and Smart Phone operation.
ACE Sports Book 2014-2016 Jaco, Costa Rica
Call Center Representative and Technical Assistant.
Integration of Auto Dialer and Database parsing.
Credit Suisse Bank 2007-2010 Manhattan, New York
Sr. Program Manager (PMO) - Emerging Technology Deployment.
1. Thin Client, Smart Phone, IPad, Large Wall Display/Real-Time Global Communication Systems, “blade technology" and migration of client profile data to Credit Swiss "cloud."
2. Developed Rapid Action Planning tool in support of Project Management.
3. On and Off Shore enterprise resource planning (ERP) of India based Tata and Wipro Companies.
Barclay's Capital 2005-2006 Manhattan, New York
Project Manager Change Control - Residential Mortgage-Backed Securities Business.
1. Worked side by side with a system architect, quality assurance, packaging teams, and Third Party (Aurora) Front End Trading Application developers implementing "Blade Technology."
2. Created workflow “repeatable” process for deploying Rapid Application Packaging/Tools supporting Corporate BAU Teams.
Bank of New York 2004-2005 Manhattan, New York
Program Manager - Clearance and Settlement System.
Managed redesign utilizing Unified Modeling Language (UML). Team consisted of MIT Professor, Swiss Scientist, and Software Engineers.
Merrill Lynch 1998-2004 Manhattan, New York
Program Manager - Merrill's Direct Markets portal.
1. Responsible for creation of SDLC/Workflow, implemented version control tools, incident management introduced a promotional model supporting 70 applications and 250 developers.
2. Co-Founder of CMXTRA. Designed, implemented, deployed to and, trained 1250+ users utilizing IBM/Rational's toolsets (Clear Case, Clear Quest) and the Unified Process (RUP).
3. Managed the deployment of XP to 25K + users.
4. Managed the migration to Active Directory platform globally.
5. Generated/Negotiated SOW’s and SLA's with Architect and Help Desk communities.
Prudential Investments 1995-1996
Project Manager SDLC - 1 Pru application.
American International Group, Inc. - AIG Insurance 1993-1995
Quality Assurance Manager SDLC.
ING-Barrings 1991-1993
Project Manager System Life Cycle SDLC.
Investment Bank of Japan 1990-1991
Project Manager Strategist SDLC.
Fidelity Investments 1989-1990
Project Manager - Front End Client Based Trading Systems SDLC.
Telos Military Consulting Firm 1985-1987
Tactical Communications Branch Manager - US Army – Central Command (CENTCOM), Direct Reports - 40 SW engineers.
ITT Defense Communication Division 1983-1985
Member of the Technical Staff - US Air Force - Strategic Air Command - Digital Information Network.
WorldCom 1980-1982
Quality Assurance Investigation Team Member - Facsimile Application and Front-End Processor.
Incosan 1978-1980
Assembly Language Developer (PDP8 & 11), Customer Service Representative - Automotive Aftermarket.