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Chemical Engineering Customer Service

Corona, California, United States
November 02, 2018

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***** ******* ******, ******, ** 92880 323-***-**** OBJECTIVE

Highly motivated E.I.T certified Chemical Engineer honor graduate, seeking a full time position in a growth oriented organization which offer diverse job responsibilities in the field of Chemical Engineering.


Sep 2012 –

May 2016

Bachelor Of Chemical Engineering – Honors Student with Distinction with cumulative GPA 3.90. The Petroleum Institute (ABET accredited) - Abu Dhabi, U.A.E Senior Design Project: Sulfur-Fiber Composite

Led a team of four on the design process from research and development to modeling and presentation

Verified the hypothesis by conducting experiments

Developed a process and scaled it up to commercial scale into a PFD and P&ID

Designed fluids components including; relief valves, pumps, compressors and heat exchangers

Conducted sizing of the equipment and tested control components

Completed economic analysis including materials selection, cost of both utility and equipment costs

Conducted HAZOP analysis

Health, safety and environment (HSE) aspects were strictly examined EXPERIENCE

Nov. 2016–

Nov. 2017

Research Assistant for Abu Dhabi Gas Research Centre (GRC) in collaboration with SHELL Technology Centre Amsterdam (STCA) projects, The Petroleum Institute - Abu Dhabi, U.A.E

Full time work with Dr. Donald Reinalda, Shell Chair Professor, on two key Patented engineering projects; Adsorption of water on zeolite 4A and Hybrid CO2 Capture,

Provided relevant research paper to be used by the laboratory team

Created post-experiment Data analysis Ms. Excel-based reports, in order to,

Draft Technical Research Reports, to later,

Lead a final presentation with the Research committee regarding the research finding May 2015–

July 2015

Intern, Abu Dhabi National Oil Company (ADNOC), Abu Dhabi, U.A.E

Demonstrated awareness of issues and their impacts on the oil and gas industry analysis

(offshore and onshore)

Constructed a full flare system; components, sizing calculations and control system

Generated HYSYS process flow diagram (PFD and P&ID) Dec. 2013–

May 2016

Tutor (part-time), The Petroleum Institute - Abu Dhabi, U.A.E

Tutored Chemistry, Mathematics and Chemical Engineering subjects for individual students and groups up to 10 students

Helped students to better understand targeted weak areas within a subject or a subject as a whole to ensure overall competences of quality and efficiency

Prepared tutoring sessions to ensure the tutee’s academic development

Assisted students review and understand previous lessons to make connections with new lessons and prepare for upcoming tests and quizzes Page 2


Certified as an Engineer-In-Training (E.I.T) – License number: 165450, Sep 2018

Passed Fundamentals of Chemical Engineering exam (FE), May 2018

Served as a Treasurer in American Institute of Chemical Engineers (AIChE) at the petroleum Institute

Nominated for a study trip organized by the Petroleum Institute in cooperation with WINTERSHALL Company to Germany, August 2015

Member of Golden Key International Honour Society

Earned Excellence Award for Senior Design competition held at The Petroleum Institute

Participated and got qualified for the final stage in the Fourth United Arab Emirates Undergraduate Student Research Competition held at Abu Dhabi University SKILLS

Excellent interpersonal, communication, documentation, presentation and leadership skills

High degree of independency, self-motivation, dedication, responsibility and always seeks perfection

Enjoy sharing knowledge and encouraging development of others to achieve specific team goals

Able to work under pressure and meet deadlines under minimum supervision

Excellent ability to work within a fast-paced and dynamic team in a demanding and ever-changing business environment

Customer service

Software skills

Advanced level of experience with MS Office (Word, Excel and Power Point)


MATLAB / Simulink



Computer-aided design (CAD)


Safety Engineering organized by Total Professeurs Associes (TPA) and supported by TOTAL, April 2017

Entrepreneurship Boot Camp held at The Petroleum Institute, Dec. 2015 REFERENCES

Available upon request

Sep. 2013–

Dec. 2015

Librarian Assistant (part-time), The Petroleum Institute - Abu Dhabi, U.A.E

Opened customer accounts by recording account information

Maintained customer records by updating account information

Resolved product or service problems by clarifying customer’s complaint; determined the cause of the problem

Answered customers inquires in need of professional assistance to librarians and assisted them on how to use reference sources and get the desired information from the system

Performed secretarial activities such as filing, typing, word processing, photocopying and mailing out material, and mail sorting

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