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Manual Tester / Quality Assurance Analyst

Markham, Ontario, Canada
November 02, 2018

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DEBBIE TSAI 416-***-**** * Larcastle Avenue, Markham

OBJECTIVE: To obtain a position as a Software Quality Assurance Analyst / Manual Tester


●Almost 6 years Software Testing and Quality Assurance experience within the full Software Development Life Cycle (SDLC) framework like Agile methodologies and traditional Waterfall.

●Solid experience in testing complex platforms, 3rd parties’ integration, Web Services and major Web Apps.

●Excellent ability to develop, design and prepare effective test plans and test cases to perform different types of testing (black box, functional, GUI, system, regression, performance, integration, UAT).

●Experience in test automation development with extensive experience creating and maintaining test scripts.

●Proficiency with writing and executing SQL and understanding of relational database systems, such as Oracle Database and SQL Server.

●Strong analytical skills; reviewed system documentation to detect existing and potential bugs.

●Excellent attention to details; evaluated test results to identify defects and variances from functional, operational and performance requirements and specifications.

●Highly self-motivated / self-starter and delivery focused.

●Strong communication (written and verbal) and interpersonal skills to maintain effective work relationship with all levels of personnel.

●Good team member, able to work independently with minimum supervision in multi-task project environments.



Test Plans, Cases, Scripts, Execution & Traceability; Defect/Bug Discovery & Tracking; Issues and Risk Management; Acceptance Testing; Regression Testing; Load/Performance Testing; Mobile / Web / Web Services / API / 3rd-Party Integration Testing; Change Control Support


Microsoft Test Manager, Visual Studio, Team Foundation Server (TFS), HP Quality Center (QC / ALM), Jira, HP QTP, Selenium Suite, SoapUI, TOAD, PL/SQL Developer, Putty, VMWare


SQL, T-SQL, PL/SQL, Oracle 11g, Microsoft SQL Server, MS Access


Senior Quality Assurance Analyst - Affinity eSolutions Inc., Markham ON, 10/2013 - Present

●Lead QA across multiple government projects, as well as one of eHealth projects, actively involves in Web application testing using Agile SDLC methodology with SCRUM, finishes system testing tasks in a timely manner with excellent bug reports.

●Advanced experience performing testing on mobile/ web UI (responsive apps), 3rd-Party API, Web Services with SOAPUI.

●Review all system requirement artifacts, e.g. BRDs, Specification, and Change Requests; Write & involve in creation of web application testing artifacts, e.g. test plans, and test cases.

●Work with Product Owner to collect business requirements, and translate into scenario documents and Use Cases.

●Perform mobile testing using emulator (Ripple) and various real mobile devices (cell phones & tablets)

●Execute and modify test cases for manual acceptance, functional, system sanity and regression tests.

●Database verification, analysis and data extract/reporting using SQL or PL/SQL on relational databases.

●Run Systems Testing in Microsoft Test Manager; manage bugs, defects and issues in Team Foundation Server; extract testing status and generate defect summary reports.

●Record, write, run and debug automated test scripts using Selenium IDE / WebDriver with Java and JavaScript; access and verify web elements using HTML and CSS

●Interact with project stakeholders in requirements, design reviews, test progress, results and analysis for the Web application project in Agile SDLC environment.

●Provide comprehensive software release documentation and training to technical support staff after compiling QA test outcomes.

●Support bi-weekly or emergency deployments, and maintain quality of QA, Production and UAT environments.

Quality Assurance Analyst (Co-op) - Sigma Software Inc., Toronto, ON, 03/2013 – 10/2013

●Developing Systems Testing artefacts, creating manual and automated test plans, creating test scenarios and recording and writing test scripts covering end to end scenarios, entering defect in defect repository in HP QC.

●Perform web and windows based GUI testing that covers Functional Testing, Regression Testing, System Integration testing, User Acceptance Testing (UAT), and End to End Testing

●Use of automation testing using HP Quick Test Professional for Regression Testing.

●Used SoapUI tool to invoke and test the Web Services functionalities for Telephone Number Integration, according the technical API documents.

●Use HP Quality Center (10.0) to prepare test cases, test data for test execution and to extract testing status and generate defect summary reports.

●Executing the Unix/Linux shell scripts that preparing application environment and invoked SQL loader to load testing data into tables.

●Queried database tested and validated application data integrity using Oracle PL/SQL.

●Experienced in using VMware Workstation virtual environments for testing the application clients in multiple browser and OS versions.

●Review product requirement documents, functional specifications, and developing test strategy, test plan and test case documents.


Diploma: Software Quality Assurance and Testing, Centennial College, Toronto, Canada, 2012-2013

Course: Relational Database, Centennial College, Toronto, Canada, 2013

Course: Visual C# Object-oriented Programming, Centennial College, Toronto, Canada, 2014

Certification: ISTQB (working towards)

Master of Arts: Training and Human Resource Development, University of Warwick, U.K., 09.1998- 09.1999

Bachelor of Arts: Sociology, Tung-Hai University, Taiwan, 09.1994- 06.1998


●Lead QA Analyst

●Excellent Performance Awards

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