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Sales Customer Service

Denver, Colorado, United States
November 05, 2018

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DENVER, CO 80230 720-***-****


Strategic Growth / P&L Responsibility / Branding / Process Improvement Sales & Marketing / Margin Growth / Operations / Systems Skilled at delivering sustainable growth in both healthy and recovering economies. I expand markets, develop branded products, increase productivity, advance people and their knowledge, and forge vendor alliances that ensure profitability. I am adept at developing and improving business processes and initiating successful sales and marketing plans. With my expertise in sales, operations, and finance, combined with proven leadership skills, I effect positive change within an organization by:

Increasing profit margins through optimized product offering and process improvements

Opening new markets and forging vendor alliances

Successfully launching branding initiatives and new products

Providing in depth knowledge of all functional areas including sales, operations and finance

Increasing efficiencies in single and multi-site operations thru standards and measurements

Building world class teams, and delivering exceptional productivity EDUCATION

MBA with highest honors - Oklahoma City University BS in Business Administration - Colorado State University CAREER SUMMARY

Managing Director 2012 - 2018

Pillar Advisors, LLC, a business consulting firm focused on assisting small to mid-size businesses

• Founded and led firm to work with clients to achieve improved results via defined processes, standards, measurements, and team building

• Developed employees and owners in achieving a sharper focus on key business drivers, sales processes, and measuring results

• Provided guidance through capital raising, restructuring, acquisition and company exit strategies President / CEO 2004 - 2012

Master Nursery Garden Centers, a $50 million lawn & garden cooperative

• Forged alliances with suppliers and retailers; worked directly with suppliers on contracts, pricing, variety selection, quality and delivery, growing sales from $25 million to $52 million

• Managed all aspects of an 800 member purchasing and private label group

• Directed sales, product development, manufacturing operations, marketing, and customer service, along with financial and administrative functions CFO / CIO 1998 - 2004

Monrovia Growers, a $135 million nursery stock producer with 5 locations

• Managed a $135 million budget with P&L responsibilities for the transportation subsidiary

• Directed finance, I/T, production planning, inventory control, credit, risk management, budgeting, distribution, and purchasing across five locations

• Transformed the transportation and logistics function, while increasing customer relations

• Installed production planning, product costing, and integrated purchasing systems for all locations

• Instrumental in developing Monrovia into a nationally recognized brand CFO / CIO 1994 - 1998

Northern Engraving Corporation, a $200 million international automotive & consumer goods manufacturer with 14 locations

• Responsible for a diversity of functions, including Finance, Human Resources, I/T and Purchasing, including contract negotiation with the “Big Three” automotive firms

• Led a major Lean Manufacturing project launched to improve production processes and efficiencies, including the development of all systems required to support the new production methods; assisted in the transition to ISO 9000 certification for all locations VP Finance / Treasurer 1989 – 1994

Gateway Foods, Inc. a $2.2 billion dollar wholesale food distributor with 8 distribution centers and 2 corporate retail chains, Managed Finance, Accounting, Human Resources and I/T functions

• Worked closely with vendors on terms and promotional offerings, resulting in increased profit

• Developed financing alternatives for customer expansion SELECTED ACCOMPLISHMENTS

Developed and Launched New Brand Initiative

• Developed a private label brand of plants for the exclusive use of the Master Nursery Garden Center members. Grew the brand from an idea to $5 million in 3 years by working directly with plant breeders.

Forged Profitable National Distributor Alliance

• Created a relationship with a new national distributor for Master Nursery garden Centers, resulting in $350K in dividend revenue.

Led Lucrative Acquisition

• Identified suitable acquisition candidates for Monrovia Growers, negotiated agreements and established a $110 million syndicated bank group for financing, resulting in cutting $1 million in duplicate overhead and increasing sales by $42 million. Implemented New Production Processes and Systems, Improving Margins

• Designed and developed new processes and standards for Monrovia Growers, improving understanding of costs and lead time, decreasing inventory by $5 million and improving gross margin by $3 million.


• Accomplished Microsoft Office user, including Excel, Word, and Power Point

• Deep familiarity with financial systems and ERP systems

• Experienced Public Speaker

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