Office Administration, AR/AP

ROSEMARY DOWNEY

** *********** ****. ********, ** L6Y 0Z4

(Home) 905-***-**** or (Cell) 647-***-**** (Email) *************@*****.*** OBJECTIVE

To use my excellent communication, analytical, and personal Administrator focused position while gaining more knowledge & challenging experiences moving forward. Qualifications

● An organized and efficient Administrator with over 10+ years of Office experience including ALL Cycles of Bookkeeping, Payroll etc customer service and dealing with the general public

● Intermediate MS Office including, Word, Excel, Access, PowerPoint, Publisher, and Outlook; including Simply Accounting, Sage Business Vision, QuickBooks, and some ACCPAC

● Excellent written and verbal communication skills, including extensive experience providing service over the telephone and in person

● Solid understanding of business professionalism and the ability work independently, as well with team to complete tasks in small size company

● Strong attention to detail, with the ability to prioritize and multi-task in order to meet all deadlines in a highly challenging environment

● Ability to analyze data and formulate reports in a concise logical manner

● Accurately enter data using alphanumeric data entry skills

● A friendly and courteous employee, who enjoys working with the public

● Ability to learn quickly and open to learning new skills

● Punctual, Reliable, and Self-Motivated

EMPLOYMENT OVERVIEW

Business Administrator (Full -Time) 2014 - 2016 Mico Insulation Ltd. Mississauga, ON

● Answered all incoming calls in an efficient and proper manner, and transfer/screen accordingly

● Greeted and direct office visitors

● Processed and ensure the receipt of deliveries of mail, shipments/packages, email correspondences faxes daily (customers, contractors, vendors/suppliers)

● Prepared weekly/monthly scheduling, and memos (Word))

● Formated and forward quotations, Ministry of Labour Forms, complete contracts etc... as required

● Maintained and track ALL job logs (Word /Excel)

Marketing:

● Via mail/email Introduction Letters, phone calls, walking/driving locally etc... Payroll:

● Full Cycle: Process payroll accurately via weekly timesheets and file accordingly (Simply Accounting / Manual Cheques)

ROSEMARY DOWNEY 51 Chesterwood Cres. Brampton, ON L6Y 0Z4 (Home) 905-***-**** or (Cell) 647-***-**** *************@*****.***

Accounts Receivable & Payable:

● Successful Collections

● Sort and file: cash, fuel (from drivers), Home Depot, parking (Excel), VISA receipts for the Accountant to reconcile each month (Word / Excel / PDF scan)

● Full Cycle: Match, allocate ALL bills and process cheques for payment (Simply Accounting) Union:

● Provided up to date correspondence/standards of Local 95 Union BPA (Benefit Plan Administrators Ltd. of Insulation Workers), and monthly remittance via Mail / Email (Simply Accounting, Internet) and also MIAO (The Master Insulators' Association of Ontario Inc.) Office Administrator (Full -Time) 2013 - 2014 Network Electric Ltd. Mississauga, ON

● Answered all incoming calls in an efficient and proper manner, and transfer/screen accordingly

● Greeted and directed office visitors

● Processed and ensure the receipt of deliveries of mail, shipments/packages, email correspondences faxes daily (customers, vendors/suppliers)

● Prepared weekly/monthly scheduling, and memos (Word))

● Attended to Service Calls via fax or email in a timely manner by dispatching electricians when needed (ETA’s)

● Formatted and forwarded quotations, Ministry of Labour Forms, complete contracts etc... as required

● Maintained and track ALL job logs (Access)

● Managed all Employee Contact Information, Safety Trainings, Customers and Vendors databases (Business Vision, Excel, Word, and Access)

● Prepared daily/weekly/monthly reports and distribute to manager, sales & estimating

(Business Vision)

● Attended, proofread & edit minutes for meeting & trainings and file accordingly

● Operated out of reception/accounting office and run smoothly (independently)

● Opened & closed office daily

● Provided personal assistance as required

● Ensured all other duties are carried out as they come up or as needed Marketing:

● Via mail/email Introduction Letters, phone calls, walking/driving locally etc... Payroll:

● Full Cycle: Process payroll accurately via weekly timesheets and file accordingly (Business Vision)

Accounts Receivable & Payable:

ROSEMARY DOWNEY 51 Chesterwood Cres. Brampton, ON L6Y 0Z4 (Home) 905-***-**** or (Cell) 647-***-**** *************@*****.***

● Successful Collections

● Posted & processed journal entries (daily & weekly & monthly), Bank Reconciles, (monthly)

(Business Vision/Excel), and make bank deposits (when necessary)

● Fuel Invoicing: Reconcile w/Driver receipts each month and enter accordingly (PAP)

● Credit Card Reconcile (American Express & Wells Fargo - Business Vision, Excel)

● Full Cycle: Match, allocate ALL bills and process cheques for payment (Business Vision)

● Kept track of cheque logs (Excel - Current/Held) Union:

● Provided up to date correspondence/standards of the local union IBEW (International Brotherhood of Electrical Workers), and union monthly remittance via T.E.I.B.A.S. Ltd (Toronto Electrical Industry Benefit Administrative Services) (Excel, Business Vision, Internet) and also Hamilton Local 353 (when needed)

● Provided up to date standards with the JAC (Joint Apprenticeship Council)

● Kept Current with Union safety standards for employees including WHMIS (Laminating Cards), and other safety trainings

Workplace Safety:

● Kept current with WSIB Clearance Certificates and Certificate of Insurance

● Monthly WSIB & Yearly WSIB reconcile (Business Vision)

● Kept Health & Safety Board current

Government:

● Corresponded (via phone) & prepared government scheduled correspondence such as, payroll remittance (Source) deductions (15th every month), HST, and yearly EHT – Employee Health Tax, T4’s, (Business Vision), ROE’s (Manually & Online) Administrator (Part-time) 2012 - 2013 Instant Custom Signs Brampton, ON

● Answered ALL incoming calls in an efficient and proper manner, and transfer / screen accordingly

● Attended to customers and walk-ins in a timely manner (providing them their orders, relaying info, and processing their payments (with the use of POS (Point Of Sale) transactions

(Debit/Visa/MasterCard), and cash, and placing of quotes/orders etc

● Managed ALL employee contact information, pricing, customers and vendors databases ROSEMARY DOWNEY 51 Chesterwood Cres. Brampton, ON L6Y 0Z4 (Home) 905-230-912 or (Cell) 647-***-**** *************@*****.***

● Prepared Government related correspondence when scheduled, such as, HST, Payroll Remittance Deductions (monthly), and WSIB (quarterly) (QuickBooks)

● Ensured all other duties are carried out as they come up or as needed Administrative Assistant/ Receptionist/Student Support 2008 - 2010 MedixSchool Toronto, ON

● Answered all incoming calls in an efficient and proper manner, and transferred accordingly

● Greeted visitors and signed them in appropriately

● Maintained staff contact info lists and the suppliers database

● Processed and ensured the delivery of mail, correspondence, faxes, and paystubs daily

● Scheduled appointments for clients to see Admission’s & Business Affairs

● Provided teachers and students with photocopied materials daily

● Prepared Daily Reports and distributed to Managers nightly Accounts Receivable / Collections (Part-time) 2007 - 2008 City Clean Toronto, ON

● Photocopied cheque(s), if given with drivers pouch to be stapled in back of bank deposit slip

● Processed daily, CIBC Bank Deposit Slip for drivers cash

● Posted and adjusted payments to accounts (with the use of ACCPAC )

● Faxed statements, invoices, and contracts when requested by customers

● Contacted customers when their accounts are past due & collect monies owing

● Created letters using word to mail / fax to delinquent accounts

● Greeted and directed visitors

Education

Computer and Accounting Courses 2004 Yorkdale Adult Learning Centre Toronto, ON Bank Teller / Customer Service Representative Certificate 1995 Commercial Business College Toronto, ON

Ontario Secondary School Diploma 1988 Runnymede Collegiate Institute Toronto, ON Reference Available Upon Request

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