Lonel Simmons
**** ******* ***** **** *** D121
River Ridge, LA 70123
ac7kvc@r.postjobfree.com
Career Objective: To obtain a career that will enable me to use my strong organizational skills, administrative experience and customer service strengths to reach company goals.
Employment History
Full time Front Office/Guest Service/Admin
05/25/2018-present Omni Riverfront Hotel
Assist group sales
Work closely with management
Guest check in, answer busy phones
Cash handling
Full time Insurance Assistant
03/01/2017-05/04/2018 Adeeta Staffing/Eustis Insurance
Front office switchboard
Organized Company books
Worked closely with producers(licensed agents) on presentation of proposals for new and existing clients
Perform daily loss run reports for marketing needs, organize scanned documents
Full time teller/personal banking
11/ 2015-02/2017 Capital One Bank
Worked closely with upper management
Cash handling/balance cash drawer
Assist customers with opening accounts, processing transactions, assisting management in creating ideas for advancement in company service score
Some Marketing
Full Time Teller
May 2009-July 2010 J P Morgan Chase Bank
Performed customer transactions
Managed Drive up duties independently
Worked with Supervisor for daily banking needs and vault duties
Gap in employment due to change in life events(stay at home parent)
Full time Concierge (Front Desk)
11/2006-09/2008 The Ritz Carlton Hotel
Booked/Confirmed appointments
Retail Sales
Manage cash drawer
Spa Soft system
Cross Training Duties PBX Operator
Transfer customer calls
Worked closely with front desk agents
Authorize credit card payments
Worked with Guest Sales department
Beverage Server
Full time Bank Teller
04/2005-09/2006 Whitney Bank
Bank Teller
Strong customer service skills
Retail Banking-assist customers with account needs
Process cash transactions, credit cards and bonds
Balanced cash drawer
Responsible for vault duties
oEducation
Delgado Community College Aug 2018-June 2019 (complete)
Major-Science and Math/BA
Southern University at New Orleans Aug 2002-Dec 2007
Major- Biology Cumulative GPA 3.0
Recipient of Honors Achievement Award (academics)
Received recognition for outstanding performance in music/arts
Dillard University of New Orleans June 2002-Aug 2002
Summer college preparation coursework
Studied in the areas of Mathematics, Science and English in efforts to further education in these fields and receive credit towards college courses.
L E Rabouin Career Magnet High School -Aug 1999-May 2002
Recipient of Honors Awards for performance in Law Studies and English courses
Recognition for extracurricular activities in Choir, Theatre and Liberal Arts
Graduated at top 20% in the class
oSkills
Proficient in Word, Excel, PowerPoint, Micros, Outlook, Opera, and most programs
Type 50wpm
*Willing to train in any lacking areas (swift learner)
* References upon request