Executive Assistant Administrative

Michelle R. Orlando

Ruskin, Florida ***** 214-***-****

************@*****.***

Executive Assistant

20+ years’ success leading senior staff with a professional demeanor

Experienced, reliable and task oriented professional providing support to multiple C-level executives. Successful record of building service excellence within all levels of an organization. Advanced pc skills in Microsoft office programs: Word, PowerPoint, Excel, Access and Outlook.

Highlights of Expertise

Time Management

Problem Solver

Salesforce Software

Calendar Management

Project Management

Integrity Data Base

ADP Payroll

Adapt Database

Concur Software

Team Building and Leadership

Career Experience

Physician Partners of America, Tampa, FL

Provided high-level quality administrative assistance to the CEO and other top-level executives.

EXECUTIVE ASSISTANT (2018)

Arranged and prepared executives’ schedules, travel arrangements and meetings for C-level executives.

Upheld customer confidence and protected operations by keeping information confidential.

Ensured efficient and effective administrative management of the CEO’s calendar, correspondence, reports, and related tasks as needed.

Greeted visitors, patients and determined specific needs.

PSCU Financial, St. Petersburg, FL

Supported the division of membership development, sales strategy and operations, member relations and SVP.

EXECUTIVE ASSISTANT (2015 to 2018)

Utilized discretion and judgment at all times in dealing with internal and external executives and assistants.

Prioritized and modified travel arrangements and reservations for executives, leadership teams and other guests as specified.

Identified and addressed the needs of senior managers and performed administrative tasks to ensure the company's workflow ran smoothly.

Served as administrative liaison to Board of Directors.

Socle Education, Tampa, FL

Served as client acquisition for AVP and supported leadership teams across the United States.

EXECUTIVE ASSISTANT (2014)

Coordinated all necessary arrangements for travel and independently performed administrative follow-up and recordkeeping.

Ensured confidentiality of information, provided guidance and instruction of office support staff and delegated duties to meet deadlines.

Corresponded and managed paper or electronic filing systems, recorded information, updated paperwork, or maintained documents, reports, correspondence, or other material.

STRYKER, Tampa, FL Flower Mound, TX

Represented the organization providing administrative support to the orthopedics division in the southeast region and supported the navigation division of global director of sales and global director of marketing.

EXECUTIVE ASSISTANT (2008 to 2013)

Collaborated with Senior Financial Analyst to prepare budgeting, invoicing, cost efficiency planning, forecasting and project year-end budget reports.

Directed and created an electronic invoice processing system to enhance efficiency for the north Florida branch. This system reduced processing time by 80%.

Assigned as the key point of contact for the corporate location in Kalamazoo, Michigan.

Aided and assigned surgical consultants training hours as specified by the president for the southeast region.

Additional Experience

Director of Operations Executive Assistant (2007 to 2008) All American Research, Irving, TX

Executive Assistant (1995 to 2007) Nokia, Irving, TX

Sales Administrator Regional Director (1994 to 1995) Nokia, Irving, TX

Senior Administrative Assistant Sperry / UNISYS, Great Neck, NY

Education & Credentials

Degree awarded

Weaver Airline School, Kansas City, MO

Professional Development Courses

Conflict Management

Leadership Excellence

Better Communications

Excellence in Executive Assistant

The indispensable Assistant

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