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Customer Service

Location:
Calgary, Alberta, Canada
Salary:
basic
Posted:
October 31, 2018

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Resume:

PARNEET KAUR

*** **** ** *** *.E

Calgary, Canada, T3J 0N7 Mobile: 639-***-****

ac7kko@r.postjobfree.com

CAREER OVERVIEW

Dependable Food Technologist well-versed in GMP’s, ISO, SOP’s and HACCP standards who invents new product lines, improves existing ones and ensures the quality of every product. Safety-focused with 3 years’ experience in the food industry.

SKILLS

Well-versed in FDA regulations

Adept at finding best practices for production

Expert in quality control

Familiar with industrial control software

Dependable

English/Punjabi/Hindi fluency

WORK EXPERIENCE

Lab Assistant November,2014-May,2017

The Ropar Distt CO-OP MILK Producer Union Limited, Mohali, India

Report to R&D and Head of Technical.

Manage QA process to ensure products meet quality standards.

Develop new products and upgrade existing ones using better technologies and ingredients.

Guarantee that products meet HACCP, FASSAI and ISO standards.

Trained new employees about food technology.

Performed temperature and weight checks

Applied use-by dates Brought appearance of product up to standard.

CO-OP Training

CQAL, Nestle India Limited, Moga, India May,2010-Aug,2010

Receive and process samples to identify suitability

Prepare samples for testing, including pH and bacterial equipment

Prepare and maintain accurate laboratory records

Label specimens accurately and distribute them to appropriate department

Perform quality controls as directed by the laboratory Manager

Clean and maintain work area and all equipment and supplies

CUSTOMER SERVICE

2516154 Ontario inc Aug,2017-Present

Received, prioritized & processed customer orders via phone, email, & fax

Provided informed directions & specific instructions for drivers regarding material placement

Interacted with in-depth ability to please cash customers & account customers

Prepared & processed accurately detailed delivery tickets for truck drivers

Processed customer orders with great skill for yard crew to prepare for shipment

Developed delivery time schedules for customers & salesmen

Determined & ordered masonry accessories for customers as needed

Positively motivated outside yard crew & truck drivers

EDUCATION AND TRAINING

B.Sc. Food Science & Technology (Hons) April,2007-April,2011

Khalsa College Amritsar

M.sc Food Technology

May,2011-May,2013

Mata Gujri College, Fategarh Sahib



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