Talon McIntosh

***** ******, *******, **, ***** 586-***-**** ac7kjb@r.postjobfree.com

Education

FOCUS: HOPEINFORMATIONTECHNOLOGIESCENTER

****-*******

Skill level training on the installation, configuration, maintenance and troubleshooting of hardware, software, operating systems, and associated drivers

Proficient skill level training in Windows XP, Windows 7,Windows 8.1, and Server 2012 R2 operating systems, Microsoft Office 2010:Word, Excel, PowerPoint, and Outlook

Intermediate level training in Active Directory, DNS, DHCP, networking protocols Technical Skills

Ability to identify and resolve problems with hardware and software and installation

Skilled in setting up local networks, configuringWIFI, Ethernet and DSLconnections

Proficient in installation of relevant software when installing a new hardware device

Efficient in troubleshooting display and dual screen synchronization issues

Familiar with android tablets, downloading and managing applications for the same

Knowledgeable in troubleshooting firewall and malware issues, proficient in formatting PCs and retrieving accidentally deleted data from the system when needed

Adept knowledge of installing, configuring, troubleshooting, and upgradingWindows XP, Windows Vista, Windows 7,Windows 8.1 and Server 2012 R2

Intermediate working knowledge ofWindows 10

Proficient in Microsoft Office, Office 365

Certifications

CompTIAA+ Certified

Certified Business Professional in Customer Service- International Business Training Association Employment History

COUNTRY CLUB OF DETROIT

Demonstrated leadership and integrity

Proven dependable and steadfast in all types ofweather Can produce the same level ofwork while multitasking