Resume

Sign in

Manager Customer Service

Location:
Bridgewater Township, New Jersey, United States
Posted:
October 31, 2018

Contact this candidate

Resume:

Luis Giovanny Perez

*** ********** **, ***********, ** 08807

848-***-**** ac7kj4@r.postjobfree.com

Objective

To be able to complete analysis research on policy and business scenarios in an effective and creative way. Furthermore, to then be able to provide insight into the ever changing behaviors of the financial markets.

Education

Rutgers University, School of Arts and Sciences New Brunswick, NJ

Bachelor of Economics and Minor in Business Administration

Experience

February 2017 - Present TD Bank - New Providence, NJ

Professional Teller/CSR

Process financial transactions in an effective manner on a consistent basis thus guaranteeing exceptional experiences for our clientele.

Evaluate client profiles within a limited time frame and recommend financial services that will help them earn more monies and save them time.

Engage with clients and provide them solutions to their short and long terms financial goals through effective questioning.

Developing strong business relationships with our clients in the community by volunteering my time for different causes and initiatives.

Ensure that the quality of service is exceptional on a consistent basis.

September 2013 – Present Smart Trucking Services - Newark, NJ Customer Service Representative

Initiated a new strategy surrounding the improvement of quantity and quality of client referrals.

Effectively worked with office manager in using tools such as Excel, GRETL, Quick Books, and MATLAB to reconcile balance sheets and update client lists.

Executed on site meetings with clients in and out of state to help expand the business.

Manages distribution of 100+ containers weekly as the house carrier for Hapag Lloyd.

Manages and supervises 25+ employees’ daily routes by ensuring we are utilizing an effective logistics strategy.

Skills

Fluent in Spanish, Microsoft word, Excel, PowerPoint, Gretl, QuickBooks

References:

Demetrio Koloseus

Engineer

NJDOT

224 Columbia st

Dunellen, New jersey 08812

732-***-****

Nelson Velastegui

Operations Manager

Smart Trucking Services

54 Toler Place

Newark, New Jersey 07032

973-***-****

Bryan Zuluagua

Store Manager

TD bank

19 central ave

Wayne, NJ 07470

862-***-****



Contact this candidate