714-***-**** firstname.lastname@example.org linkedin.com/in/jessenewhouse
Effective results-driven Engineer. Developed and deployed highly visible software solutions commercially and internally. A cooperative teammate and advocate, passionate about leveraging the skills of individuals around me to create productive and cohesive units. Diverse language and technology background, with an understanding of their applications. Currently seeking opportunities in Software Engineering.
Experience: Software Development, IT System Integration and Automation
Strengths: Process Improvement, Application Deployment and Infrastructure, Process Analysis
Motivators: Working on high value projects, collaborating with intelligent teammates, expanding my knowledge in emerging technology and helping to develop others, beating my competitors
Resolve Systems, Irvine, CA Sept 2016 Oct 2018
Resolve Systems is the global leader in delivering incident response and resolution, fully focused on orchestration, automation and incident resolution to help customers address all aspects of the incident response lifecycle.
Lead Automation Developer: Managing the content development team. Writing automations for support and DevOps clients within the Resolve platform. Collaborating with other groups to develop standard and coding practices.
Designed, prototyped, and developed over 80+ automation packages that integrated with Linux, Windows, AWS, Office 365, Azure, and network security appliances utilizing Java, Groovy, PowerShell, Batch, and Bash scripting languages that have been the deciding factors in multimillion dollar deals.
Collaborated with multiple groups and costumers to develop and best practice and coding standard for automations built on the Resolve Platform
Influenced how development tools have evolved by providing a clear analysis of feature enhancements to the Product Management team, which will integrate with 3rd party tools and reduce code fragmentation.
Kareo, Inc., Irvine, CA Mar 2016 Jun 2016
Kareo is the only cloud-based SaaS company with a complete medical technology platform purpose built to meet the unique needs of independent practices.
Software Engineer: Full-Stack Java developer working on Kareo's SaaS platform, using micro web services and AngularJS, and SQL server.
Contributed to Kareo’s industry shattering release of the only complete practice management suite (platform) designed for small practices.
Assisted in the integration of a third-party invoicing platform by preparing and refactoring the application interfaces to communicate through a batch processor.
Western Digital, Irvine, CA Oct 2009 Mar 2016
WD, a Western Digital company, is a long-time innovator and storage industry leader. As a storage technology pacesetter, producing reliable, high-performance hard drives and solid state drives.
DevOps/Software Engineer: Originally hired through Kelly IT Services as a Validation Technician, rapidly focused on process improvement, becoming a Lead and managing Windows deployment and test automation projects. Eventually hired by Western Digital as a regular employee.
Received a prestigious Award for Innovation as a result of my efforts.
Engineered an IT/.NET software solution that automated the deployment of Windows and met the needs of the business by increasing technician productivity by 400%.
Created reusable PowerShell and VBScript libraries for automating test configurations, their executions, and gathering their results for review by validation test engineers.
Developed and facilitated a training course in basic programing skills and object oriented programming. Trained 45 technicians for 14 weeks in 5 languages, improving communication bottlenecks between technicians and engineers.
Newhouse Technology Consulting, Orange County, CA Jan 1997 Oct 2009
A private technology consulting business focused on home and small business technology.
Technology Consultant/Contractor: Designed and installed networks for home and small businesses, edited content for websites, and built storage / backup solutions.
Process Analysis and Optimization
Bachelors of Science, Software Engineering :: Brigham Young University-Idaho Enrolled
Associate of Arts, Liberal Arts and Sciences :: Orange Coast College, Costa Mesa, CA
Certificate of Specialization in C++ Programming :: Orange Coast College, Costa Mesa, CA