Alexis Patterson
**** ****** ***** *******, ********, GA 30093
ac7k9a@r.postjobfree.com
Ph: 256-***-****
Professional Summary
Highly enthusiastic customer service professional with at least two years client interface and non-interface experience. Proven to be dedicated and motivated to maintain customer satisfaction and contribute to company success.
Skills
Active Listening
Energetic work attitude
Stong organizational skills
Great communication
Dependable
Team Player
Time management
Leadership
Ability to work under pressure
Experience
Hostess Aug 2018 Oct 2018
Applebee's Grill + Bar Jacksonville, FL
Greet guests and seat them at tables or in waiting areas.
Provide guests with menus.
Inspect dining and serving areas to ensure cleanliness and proper setup.
Answer telephone calls and respond to inquiries or transfer calls.
Customer Service Rep Oct 2017 Jul 2018
Incomm Jacksonville, FL
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Resolved product issues and shared benefits
assisted with disputes, holds & basic card transactions
Outbound Sales Rep May 2017 Oct 2017
Bernard/ Comcast Jacksonville, FL
Maintained up to date knowledge of new equipment, deals and packages
listened to customers needs and preferences to provide accurate advice
increased purchase totals by recommending addition items
Also, described merchandise and explain operations to customers
Cashier/Midshift Manager Aug 2016 May 2017
Rowes IGA Jacksonville, FL
Receive payment by cash, check, credit cards, vouchers, or automatic debits.
Issue receipts, refunds, credits, or change due to customers.
Assist customers by providing information and resolving their complaints.
Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
Process merchandise returns and exchanges.
Education
Certificate: Bartending Aug 2018
ABC Bartending Schools Jacksonville, FL
Certified mixologist with proper techniques and handling skills
High School Diploma: General education May 2012
Talladega High School Talladega, AL
Advanced Diploma
Business Administration
Alabama State University Montgomery, AL
Studied two in a half years in Business Management