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Alpharetta, Georgia, United States
November 02, 2018

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TEHSEEN F. MEHDI 678-***-**** Alpharetta, GA 30040

Over 10 years of experience in Software Quality Assurance Testing, Web Portal, Data Mapping, and Mobile Applications


Experienced in using Team Foundation Server, Quality Center/Test Director as Test Management Tool for organizing test sets, Daily Runs, defect tracking and reporting

Continuous interaction with BA, Developers and End-Users in understanding Business Requirements and converting Requirements into Functional Test Specifications, User-Acceptance Tests (UAT)

Expertise in logging detailed defects in bug tracking system with well defined reproducible steps

Familiar with SDLC and Quality Assurance methodologies - Waterfall, Agile and Scrum

Experience in handling/mentoring/training testing teams with problem solving and troubleshooting

Expertise in performing Black Box, System, Functional, Integration, Performance, Security, Regression, Ad-hoc, Acceptance Testing (UAT) and bug tracking on both Windows and Linux environments.

Experience in working on projects developed using C#, ElasticSearch, Powershell, Java ASP,.NET, Web services -SOAP, UDDI, WSDL, XML, Oracle, MS SQL Server, VBScript and JavaScript

Exposure to testing in Client/Server, and Web-based applications

Experience in Test Planning, Test Strategy and Test Execution

Experience and good knowledge with SQL for database testing

Experience in preparing the Test Data, Test Summary reports, Build end reports

Skilled in creating test traceability matrix, test log, automated test scripts and defect reporting.


QA LEAD February 2013 - Present


Tyler Technologies is the largest software company in the nation solely focused on providing integrated software and technology services to the public sector cities, counties, states, courts and justice,

and school districts.

Experience writing Elasticsearch Queries and complex Database Queries for all CRUD Operations.

Proven experience in using bug management and defect tracking systems like JIRA and TFS.

Working with Features built on the Microsoft Azure cloud that requires thorough knowledge of Cloud Computing operational flow such as Bus Queues and Bus Topics.

Participating in all Sprint Activities for Effort Estimation, Sprint Retro, Sprint Planning and Sprint Grooming.

Conduct Daily Sprint Standups serving as a Scrum Master to the Team.

Responsible for arranging QA meetings every week within the team and every month throughout the company for cross team knowledge transfer.

Involved in Testing of Product Delivery Software that requires knowledge of Windows Error log, SQL Profiler, Resource Monitoring of different processes and Error reporting using Application Insights.

Performed smoke, functional and regression testing on QA, SIT, UAT and PROD environments.

Design test cases for manual and automation testing to enhancing Automation skills using C# & Selenium.

Working with the Product Manager and the BA to improve the overall product quality.

SENIOR QA ANALYST June 2010 – January 2013


Deloitte is providing technology services to Georgia Department of Community Health. The Medicaid Management Information System (MMIS) is an integration of computer systems that work together to process Medicaid and PeachCare for Kids® claims. The system offers an enhanced provider web portal featuring online enrollment, real-time claims processing and status updates, member eligibility inquiries, prior authorization approvals, and enhanced security. A service-oriented architecture that integrates and secures information exchange, including member updates from the agency’s multiple determination systems as well as interactive services for providers and other systems that improve efficiency. Online self-service features that significantly reduce paper transactions and consolidate health data and operational processes, such as member enrollment and card issuance, eliminating the need to access multiple systems.

Agile development - Participated in daily scrum meetings to report daily progress of Sprint planning for test planning activities

Participate in Test Planning and Automation Effort estimations.

Design test cases for manual and automation testing, developed and maintained checklists for regression using QTP automation, functional and system testing of Storefront and Order Express modules.

Create and execute QTP test scripts suites for daily regression runs.

Perform manual and automation testing on different modules of the application

Create public reports using Dashboard, Excel Reports and Document Generator in Quality Center to help the QA Manager and Project Manager in reporting Project status reports.

Generate Traceability matrix to map requirements, tests and defects.

Document the Test results using Quality Center

Query databases to retrieve data through Joins and Select statements.

WEB QA ANALYST April 2008 - May 2010

MEDAC INC. Atlanta, GA

Medac provides business management services and information products to healthcare providers and has specifically marketed to anesthesia practices. The health care services are designed to assist clients with the business management functions associated with the delivery of healthcare services, in particular, the billing and collection functions, thereby permitting physicians and hospitals to focus on providing quality medical services to their patients. I was involved in testing their state-of-the-art billing information management system; which integrated insurance providers, patients and physicians.

Review Business Requirement documents (BRD), Functional Requirement specification (FRS) and created different Test scenarios for various releases and different kind of environments.

Participate in Test Planning and Automation Effort estimations.

Perform manual and automation testing on different modules of the application

Use SOAPUI for functional testing of Web services, and created XML structures for web services SOAP requests in SOAPUI.

Imported the WSDL files from Server and file system through Service Test Management and store it in Quality Centre.

Conducted Unit Testing (Module Testing), Integration Testing, Regression and Smoke Testing.

Interacted with performance testing team to provide the functionality of application to help them build

performance test plan. Prepared test data for performance testing.

Performed Smoke Testing, Security Testing, GUI Testing and User Acceptance Testing.

Member of the User acceptance Testing Team, wrote Enhancement Requests and worked with the

perspective of the user.

QA ANALYST February 2006 – March 2008


Call Rating / Billing / PDF E-Bills

Cricket is a wireless service provider in the US market. It offers various services through web based application for customers to view their bills, pay bills, check their payments, e-bill enrollment, sort their bills and print the bills in PDF format. Testing included new features, upgrades, enhancements, production fixes and validating .csv and .pdf files which contain customer’s monthly bill statements.

Developed Test Plan and Test Cases for e-bill, call rating based on the user stories (functional and technical requirements), based on the solution requirement specification (SRS) documents from Business analyst and technical design documents from Developers.

Involved in manual testing of the application and tested the billing functionality, call rating, payments, bill generation, and multi-bill viewer.

Attended sprint plan JAD sessions to review the requirements.

Maintained issue trackers to track requirement and business clarifications.

Coordinated with developers to fix the bugs and conducted Functional (Positive and Negative), and Integration Testing.

Used HP Service Test for Web Services Functional Testing.

JUNIOR QA ANALYST March 2004 –February 2006 MASTERCARD Chicago, IL

As a QA tester/analyst, major responsibilities include guiding the products through the software quality assurance (SQA) process, design new automated tests, chart test plans for product releases, oversee the review of design and functional specifications, carry out specific test plans.

Developed road map by understanding the business logic and user requirements for manual testing.

Attended QA meetings in deciding QA test strategies, defining data requirements for the testing and setting up QA environment for testing.

Prepared the test plans, test procedures and test scripts from the decomposed requirements and use cases, using Excel and imported them into Quality Center.

Performed manual testing of the application interacted with developers to discuss the technical problems and reported bugs using test QC.

Converted manual tests to automated test scripts using QTP and enhanced the scripts by adding user defined functions.

Automated test scenarios for GUI, functionality and regression testing using QTP.

Inserted GUI, bitmap and text checkpoints in QTP script for validations.

Involved in writing SQL queries in relational database applications for backend testing and to verify the database updates, inserts and deletions etc., of the records, and validated them.

Performed regression testing by executing the baseline scripts identified software errors and interacted with developers to resolve technical issues.


Testing Tools

TFS, JIRA, Quality Center, Quick Test Professional (QTP ), LoadRunner, Test Director, WinRunner, IBM (Rational) Test Manager, Clear Quest, Bugzilla


ELasticSearch, Oracle 9, 10, 11, MS SQL Server, Sybase, and MS Access

Operating Systems

Windows 95/98/00/NT/XP, MS-DOS and UNIX (HP-UX, Sun Solaris)


C#, Powershell, CSLA.NET, SQL, HTML, XML, Java Script, VB Script


Sense (Beta), ETL, SQL * Plus, Toad, Microsoft Office Suite, Service Bus Explorer




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