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Program Manager Analyst

Bluffton, SC
November 02, 2018

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Westminster College, New Wilmington, PA 6/1985

Major - B. S. Computer Information Systems


Armstrong College, Savannah, GA 1/2004 – 3/2004

Java – Advanced Java I (4.0) & Operating Systems-UNIX (3.0) Certified Professional Coach – Wainwright International 05/2011 Professional Summary

I have over 20+ years of experience in networking and in information technology (1985-2005). I have focused in various methodologies, business and system analysis and programming techniques throughout my career. Experiences involved working for fortune companies supporting information and data lifecycle development. Employers or clients include EDS, General Motors, USX Corporation, USAir, Alcoa, Gulfstream and Verisign. Having exposure to the companies mentioned has enabled me to learn new products and complex applications quickly; then deliver top of the line products on time. Mix this talent with all the other experiences I have had over my professional career makes me a great job applicant. I am a self-motivator, an independent worker, a very hard worker; yet I connect smoothly with my team, co-workers and clients to provide the best products, service and gratitude for the client.

Due to supporting my daughter’s acting career, I moved to Los Angeles and gained experience in over 13+ years in sales, marketing, communications, training, and networking. This also includes in part to the last year of acquiring real estate licenses in both VA and in SC, and in owning an Actor Training School in Los Angeles from 2011 to 2017. My acting business offered classes to actors nationally and internationally. I also initiated, funded, planned and organized 2 major Industry Expos and 3 Red Carpets for the industry, talent and their parents. The all-day expo events had over 5000 participants; over 30 vendors, 40 agents and managers, and about 25 teachers teaching throughout the day which enabled an educational and networking avenue for all. I am looking to work for a dynamic company that I may be able to use all my technical and analytical expertise that I have acquired throughout my professional career and life to bring the best work ethics, enhance relations with users/customers and to provide top of the line products and support. It's all about relationships and understanding people. My business and personal quote is

“Be The Best of The Best, and GET IT DONE.”

Laurie A. Morella

Technology Senior

Senior Systems Analyst / Senior Programmer

Sales & Marketing / Communications

Contact: Laurie Morella




Currently Licensed in VA (active) and in SC (active) Salesman. 08/2017 - Present Actor Training In La – Actor Training Facility

Owner / Event Planner/Coordinator / Marketing Correspondent 05/2011-02/2017

Responsible program manager for scheduling all functions; training events, seminars, expos, red carpets and educational classes.

Managed 10 other employees, clients and training personnel.

Oversaw all Sales, Marketing and Products offered to clients.

WebMaster for online website for Actorsite - Workshop Training Service School – Actors Training Facility Program Manager / Event Planner/Coordinator / Marketing Correspondent 06/2008-05/2011

Responsible program manager for scheduling all functions; training events, seminars and classes.

Managed 7 other employees, interacting with owner, clients and training personnel.

Oversee all Sales, Marketing and Products offered to clients. REALTOR®

Licensed in SC. Salesman. 08/2006 – 02/2008

VeriSign Inc, - Originally H.O. Systems, Inc 10/2000 – 06/2005 Systems Analyst III

Responsible lead for analyzing and delivering technical specifications for a wireless based billing company.

Projects during the past years were to create a new bill format for a client in the North West, to create a simple bill image for all clients, incorporate SMS (Short Message Service) billing into our current system, and to design a Single Image Database for a large client. Also worked with a team of Analysts to design a project to incorporate GSM (Global System for Mobile Communications), Wireless Number Portability (WNP), and Number Pooling into our billing system.

Required to write up minimal technical specifications for a WEB/JAVA based billing product using Word and Visio.

Managed the project design for feature prorations (prorating of free minutes during a bill cycle) and BREW for the Unix based System Z billing system.

Lead participant gathering requirements for the Next Generation Software product to be released in the future; which also entailed creating Customer Data Modules for translating our current system into a WEB based system.

All projects included daily correspondence with in house business architects, business analysts, specialty directors and managers, programmers, and with outside vendors such as DST Output and QUALCOMM Inc. Gulfstream Areospace 10/1998 – 10/2000

System Programmer/Analyst

Lead responsible for enhancing and maintaining the financial systems at Gulfstream; using COBOL, CICS, JCL

(JES3) and VSAM files. Managed and implemented a new project to bring the Long Beach Plant onto an Invoicing System based at the Dallas facility. Previous duties also included: Leader of the IT team to convert 3 plants onto the Accounts Receivable and Fixed Asset Systems; managed, developed requirements, analyzed, designed, and implemented a new automated Cash Receipt System. In charge of the AS400 hardware and security procedures.

Depaul & Associates Inc. - USAir 12/1995 – 11/1996 Consultant at USAir (Systems Programmer/Analyst)

Lead consultant on the Component and Support Shops Project, users were the Vice President of Component and Ground Equipment, and his responsible managers. Lead business/systems analyst, designer, and developer to create customized user files to support the new C&EM management information system for Shops. Other responsibilities were to manage a junior programmer assigned to the project. Using IMS DB/DC, COBOL, JCL, SAS, Microsoft Access.

Mellon Bank Corp. 10/1993 – 7/1995

Trust Information System Team

Senior Programmer/Analyst

Started out as a consultant through Depaul & Associates Inc., then hired full time December 1993. Analyzed, designed, programmed, implemented, then maintained an Automatic Origination System for the Trust Department. Worked with Society for Wordwide Interbank Financial Telecommunication, (SWIFT), format files. Clients implemented into the system were Paine Webber, Aetna 401k, and Hazelhurst. Applying IMS DB & COBOL.

Data Resource Management - ALCOA 10/1991 – 7/1992

Consultant (Systems Programmer/Analyst)

Responsible for the maintenance and enhancements of the Pension System at ALCOA. Main consultant in developing a new process to transfer ALCOA pension data to the BUCK Consultant Group. Communicated with the ALCOA Pension, ALCOA Offsite, and Buck personnel. Applied IMS DB/DC & COBOL. Kelly Computer Services – USX Corporation 4/1991 – 10/1991 Consultant (Programmer/Analyst)

Enhanced stock system at USX Corporation using Adabas and Natural II. MIS Team member on a specific task force to document the business requirements of the Health Physics Department at Duquense Light. The goal of the task force was to determine the eventual decision of replacing, enhancing, or rewriting the Health Physic's mainframe computer system. Used JAD (Joint Application Development) sessions and STRADIS. USAir 5/1989 – 4/1991


Responsible for the Engine Monitoring Systems. This system involves the tracking of engines on the Boeing, GE, BAE 146, and Fokker aircrafts. IMS DB/DC, COBOL. The vendor supported programs were written in Fortran. Installed the new GE release.

Created the Engine Monitoring System for the Fokker aircraft with another team member. Specific duties consisted of creating two on-line screens, and two batch programs, plus working with vsam files. Other maintenance involved adding new fleet logic upon merger with Piedmont, updating the on-line reading screens for entering valid data, solving day to day problems with the system, and enhancing the system upon the user's request.

Worked on a MEL PC user created program which needed to be updated before the merger with Piedmont. Worked with BASIC and Hallapi. This was a special assignment worked off hours to meet the user's needs and deadlines.

Designed and analyzed an Oil Consumption project. Also worked on the evaluation for the project to present to the user department involved.

Support for the Engineering Order System. This system comprised the use of Easel software, on the PC, linking the PC and the mainframe together to distribute the Engineering Orders on a corporate basis. Utilized Text write, REX, and VM/CMS commands.

Omega Systems - USX Corporation 5/1987 – 5/1989

Consultant (Systems Programmer/Analyst)

Designed and implemented a Natural/Complete and IMS DB/DC interface for the Metallurgical Specification Instruction System, at USX Corporation. Created approximately 230 programs and 153 on-line maps using Natural/Complete, 2 BMP programs using IMS DB/DC, 3 Telon MPP's, and designed 3 screens using Message Format Services in conjunction with the IMS Telon Facility. Responsible for documenting, and testing the application, plus training the Met Engineers, Order Entry, and Sale personnel involved with the new system.

Lead Consultant for the Mill Set-up Letter Project. Duties included teaching co-worker how to design and implement the Natural/Complete System.

Electronic Data Systems 6/1985 – 5/1987

Systems Engineer (Systems Programmer/Analyst)

Developed and Implemented the Cutter Grind Information System with another co-worker using IMS DB/DC with PL/1. Helped maintain the Maintenance Management Information IMS DB/DC System. Both systems contained PL/1 on-line, BMP, and Batch programs. This included maintenance and development of programs, PSBs, and MFSs. Software Release Coordinator, Trainer, and active member of the Plant Support and DBA groups for the General Motors Technical Support Account. Technical Skills

Hardware: IBM AIX 5.2, IBMS85, IBM4341, IBM 3090, IBM 3089, IBM 370, IBM PS70'S, IBM PC 286 & 386, DEC PDP 11/70.




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