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Telecom OSS

Calgary, Alberta, Canada
November 02, 2018

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** ******* **** ** ********* T3L, 1L2 403-***-****


Extensive knowledge in telecommunications and OSS.

Lead architect at Nortel for DWDM networks' network management solutions.

Technical management and team building experience.

Skilled in building rapport with clients and team members.

Track record of meeting deadlines and exceeding expectations.


Jan 2008- Nov 2018 Shaw Communications Inc. Calgary-Canada

Software Architect, OSS

Technical lead for implementation of service assurance solutions across Shaw networks.

Gather requirements, build solutions, support the systems for monitoring the performance of MPLS, CMTS andthe VOD networks.

Participate in evaluation ofnetwork management solutions.

Work with vendors to design and deploy solutions.

Provide end-user training to engineering and operationsstaff.

Cultivate intra and extra departmental relations.

Wrote a strategic network management plan.

Architectural assessment of Resolve enterprise wide automation system (SaaS) and its integration with HPOM and ServiceNow.

2005-2007 Dept. of Electronics, Information and Communication Technology

CentennialCollege, Toronto-Canada

Visiting Professor

Supervised final year students' projects in the BS degree program. The projects were based on VOIP networks, optical transport systems, WiFi, WiMax, modeling and simulation, and database development.

Taught courses in C++ and advanced switching & routing in IP networks.

2000–2004 Nortel Networks Ottawa-Canada

Senior Architect –NMS for DWDM Optical Transport Systems

Received $10,000 merit award for performance exceeding expectations.

Worked onproviding OAM&P solutions for the OPTera Long Haul (LH) DWDM optical systems.

Worked in a matrix organization with product managers on customers’ requirements. Translated business requirements into technical requirements and detailed designs.

Worked with development teams to design, code, and test new features for each release of network management solutions.

Studied ITU and Telcordia standards for optical transmission and network management. Made technical presentations to staff and senior management.

Supervised development activities of integrated teams located at various sites (US, Canada, UK, and India). Dealt with dependency issues, conflict resolution and schedules.

1998–2000 CrossKeys Systems Corp. Ottawa-Canada

Senior Engineer– Network Assurance, ATM & Frame Relay

Worked on the scalability of a performance management software called “Resolve”. This software was an OSS tool for the Newbridge 46020 NMS and it was used by service providers for collecting statistical data on Frame Relay and ATM networks.

Simulated ATM networks and collected statistical data for performance analysis and reporting.


Ph.D. in Telecommunication Systems- Royal Institute of Technology - Stockholm, Sweden.

B.Sc. in Systems Engineering - Leicester Polytechnic - Leicester, England.

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