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Business Analyst

Location:
Gaithersburg, MD
Posted:
November 02, 2018

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Resume:

Fang Yang Gaithersburg, MD ***** C: 224-***-**** EM:ac7k1x@r.postjobfree.com

SKILLS

Access, Excel, Word, Visio, SharePoint, SPSS Modeler, INFOR, JMP, Cognos, Tableau, Teradata SQL, R, Scheme, Jira EXPERIENCE

Marketing Research Analyst and Campaign Developer

Navy Federal Credit Union, Vienna, VA 22180 (Contractor First) March 2017-Present

• Experiences in determining root causes, interpreting patterns/correlations and providing solutions within large data sets

• Develops predicative models based on past campaign results, member behaviors and business drivers

• Performs quantitative or qualitative data analysis on campaign data to refine performance measures

• Delivers recurring reports or dashboards using Tableau, Excel or Cognos and presents findings to technical or non- technical audiences

• Recommends changes in development, maintenance and system standards to senior management and Business Units

• Extracts, transforms and loads huge volumes of campaign data in data warehouse

• Prioritizes assigned tasks, works on ad hoc requests and delivers data files before deadlines

• Defines test approaches, creates test plans and validates each possible outcome

• Conducts QA on campaign shells, identifies potential issues or concerns and provides detailed solutions

• Creates automation process or procedure documents to improve operational efficiency

• Provides training to others

Business Analyst Lead

Corepex/WH Administrators, Bethesda, MD 20814 (Contractor First) June 2015-March 2017

• Determined employee eligibility, provided detailed evaluation of eligibility (algorithm) and managed benefit records

• Conducted root-cause analysis, tracked patterns and performed corrective actions to eliminate business issues

• Engaged in rapid process improvement activities to improve the business process

• Maintained payroll records and presented concise conclusions gained from analyzing data using statistical tools

• Worked closely with various departments to get details and overview of each project

• Provided technical strategies to optimize data quality and efficiency for internal and external users

• Helped employers maintain compliance and handled all ACA related IRS fillings Business Analyst

Huanghai Furniture Co, Ltd, Shandong, China November 2013-November 2014

• Collected employee information and calculated employee benefits using Excel

• Analyzed existing employee records to verify the existence and accuracy of information

• Coordinated employee benefits based on updated policies and assisted employees with benefit questions

• Created quarterly statements for employee benefits PROFESSIONAL CERTIFICATIONS

• Data Science Specialization from Johns Hopkins (R, Machine Learning, Regression Analysis, Github)--In Progress

• Society of Actuaries (SOA): Exam Probability--Passed; Exam Financial Mathematics--Passed EDUCATION

Bachelor of Science: Mathematics Major/ Economics Minor Indiana University Bloomington, Bloomington, IN May 2013



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