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Desktop Support Active Directory

Location:
Ernakulam, Kerala, India
Posted:
October 30, 2018

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Resume:

JEETHU TOM ABRAHAM

IT Hardware/Networking & System Administration Professional

Ph. +91-949*******

ac7jro@r.postjobfree.com

CAREER OBJECTIVE:

To get a challenging position in the industry where my skills and abilities will have a positive impact and will be influencing the quality as well as services and where I can update myself with latest trends in the field and do my best for the prosperity of the organization.

QUALIFICATION & CERTIFICATIONS:

TECHNICAL ASPECTS:

Installation, Configuration and Maintenance of several Operating systems: -MS Windows (Server/Workstations), Red hat Linux (Server/Workstations) and Macintosh OS.

Management of Active Directory in Windows domain environment along with Group policy and user access management in DCs.

Installation, configuration and troubleshooting services like DHCP, DNS, IIS and FTP.

End user support and troubleshooting Hardware and Network Problems in support of an organization’s LAN.

Administration and Installation of Local/Network/IP Printers/Print Servers and troubleshooting of Printer problems in the Network.

Enterprise Wide deployment of Trend Micro Office-Scan/Symantec Antivirus application and updating Antivirus dB on regular basis.

Installation, Configuration, Administration and Maintenance: - Lotus Mail Versions 7.0, 8.0, 8.5/Lotus I notes and Microsoft Outlook/Outlook Express, SQL Server 2012 & 2008 R2 SP1 Database, Fortinet (VPN access/Firewall/Antivirus) and Citrix Presentation Xen Server 4.5 & 6.5.

Basic administration of Thin-Client PC’s in the network and Implementation of RAID configuration in Servers (HP, Dell, and IBM).

Remote support to users (Team Viewer, Any Desk, Log Mein), Remote access and control using RealVNC (server and viewer)&Manage DVR-Camera connectivity.

Posess exp: in deploying OS using RIS/WDS and SCCM management.

Management of DC, ADC, NFS, File Server and IIS Web Server in the network.

Installing and management of Virtual Platforms in the top of Windows Platform, VMware Workstation softwares (Level-1) and setting up ESXi Server Host m/c, Hyper-V, vCenter Server via vSphere client for remote login and creation of VMs (Level-2) with guest OS’s.

PROFESSIONAL HIGHLIGHTS & WORK EXPOSURE:

Working as Technical Team Leader for supporting the clients.

Firewall and VPN management (Sophos, Sonic Wall, Fortinet).

Managing VMware ESXi servers and vCenter administration.

Active directory and Group policy management.

Provide day-to-day assistance to end users. Familiarity with the Fundamentals of Linux and knowledge in Linux Commands.

Maintaining the storage and backup operations with NAS and Tape Drive.

Linux server (RHEL & CentOS) management.

Hands on experience in DELL, HP, IBM server hardware troubleshooting.

Hardware RAID configuration.

L2 Switch configuration, VLAN configuration.

WiFi access point configuration and troubleshooting.

Setting up a network infrastructure of an office.

CCTV and Biometric device administration.

Manages Email Servers (Office 365, Google Apps).

Managing the ERP System functions (with MS SQL Server 2012 dB) and ensure smooth performance to avoid glitches and bugs.

Conducting a thorough check periodically on Servers (DC & RAID).

Managing a VM environment and setting up VPN access via Fortinet.

Manages Windows network (users, computers, printers) with Active Directory for head office and branch offices.

Manages Cpanel of FTP Accounts &Email Servers (Google Apps) and MS Outlook/Live mail email clients.

NAS & Print Server Management.

Provide day-to-day Assistance to end user PCs & Laptops.

Responsible for managing and maintenance of networks in HO &branches.

Responsible for all backups in the Company (Nova Backup) and FTP site.

Managing of CCTV, NVR, DVR and IP Camera and Biometric systems.

Liaise with Internet Service Providers (ISP) for internet connection (STC).

Establishing wireless connectivity for user and guest access using WAP also setting up of ip & print servers.

Make recommendations to management on purchase of Hardware and Software.

Handling Server support, Desktop support, Printer support and dealing with all software, hardware and networking related configuration and troubleshooting within a LAN environment.

Managing AD users and computers within a domain and setting access permissions via group policies.

Exposure in management and troubleshooting of Windows, Mac and Linux platforms.

IT support assistance for day to day activities of staffs including Web designers, Software developers consisting of Android, PHP, Java, IOS and also dealing with IT support to training division for students.

Setting up LAMP server and Cpanel domain web hosting in front end.

Installation, configuration and setup of lease line, DSL, Wi-Fi modems, Switches and

Routers. Designing, Implementation and Troubleshooting of Wireless Networks.

Monitor the network traffic, Handling switching and routing and Trouble shoot the networks in case of problems.

Setting and controlling an Active Directory Domain Database for live web projects, mobile computing, mobile application development and managing IT software training division and project students in a real-time LAN environment.

Manage and monitor user access including permissions (workgroup & domain). Configuring AD Domain Services, Proxy Server, DNS, DHCP, Terminal Server etc. and software, hardware, printer and networking support.

Installation and Administration of Linux CentOS and RHEL Server flavors.

Configuration and administration of FTP Server user access permissions and Web Server IIS in Windows 2003 and 2008 Servers.

Installing and configuring DNS, DHCP, Proxy, NFS, FTP, LDAP and LAMP Servers.

Responsible for monitoring the Kerala State Wide Area Network (KSWAN) undertaking IT Mission work linking civil station and all government offices.

Turned up new customer Local Area Connection, Leased line and Wireless circuits as required.

Experience in design, planning, deploying and supporting solutions based on Cisco products at Kerala State Wide Area Network Project which include Network and Network Equipment Configuring and Troubleshooting (both wired & wireless connectivity).

Configuring and Managing Cisco/Digisol/Netgear Switches and their troubleshooting.

Worked as a Trainee in System Administration whose client list includes Asianet, Federal Bank, South Indian Bank, Mr. Butlers, and Malayala Manorama Co.Ltd for which I have been assigned as a trainee in systems supporting 2000+ nodes.

Support for day-to-day business activities, administering and maintenance of IT responsibilities in a Real-time LAN environment for medium sized enterprise n/w firm including nearly 120 users.

Live Server level (DC, ADC, Mail Server (Exchange), File Server, Citrix Presentation Server, Antivirus Server and Backup Server) support by assisting IT Manager and Desktop support for users.

Client side IT hardware, networking and software support for companies including Malayala Manorama Co. Ltd, Mr. Butlers, Protech Appliances, South Indian Bank, Federal Bank and Asianet Regional Office. Administration of Fortinet Firewall.

SKILL SUMMARY:

Operating Systems : Win2012, 2008, 2003 Servers, Win10, 8, 7, XP, CentOS, RHEL.

Virtualization : VMware ESXi 4.1, 5.0,5.5 and Windows Hyper-V

Backup Solutions : Tape drive backup, NT backup, Windows Server Backup

PC’s & Peripherals : Assembling, Installation and Maintenance of Desktop PC

Server Hardware : RAID Configuration, DRAC and HP ILO Configuration

Networking : L2 and L3 switching, Switch configuration

Protocols : TCP/IP, POP/IMAP, FTP, SMTP, DHCP

IT Certifications : VMware VCA, MCSE,CCNA

PERSONAL DETAILS:

Father’s Name : E.C Abraham

Address : Manalummackal (H), Pampady P.O., Kottayam, Kerala, 686502

Date of Birth : 09-11-1986

Sex : Male

Nationality : Indian

Age : 31

Marital Status : Single

Nationality : Indian

PAN No. : CKSPA7993Q

Languages Known : English, Malayalam, Tamil, Hindi

Passport No. : H5385229

Driving License : 5/5238/2007

Reference : 1) Mr. Jophy Joseph, Operations Manager

TopServ InfoTech, Cochin, Ph. +91-989*******

2) Mr. Sajeev Abraham, IT Manager

Malayala Manorama, Kottayam, Ph. +91-944*******

MCSE (Windows 2012 Server) – G138-8954

CCNA (Networking) – CSCO13175556

VMware (Virtualization) – VMW-02073810A

-00608099

Linux RHCE -- Trained

Passed B-Tech in ECE stream from M.B.C College of Eng. & Technology, Peermade, Kerala at 2009.

TOPSERV INFOTECH PVT. LTD.

TECHNICAL TEAM LEADER

DEC 2017 to OCT 2018

AL SUHAIMI GROUP HOLDING CO., KSA

IT ADMINISTRATOR

MAR 2016 to MAR 2017

APPMOTIONS TECHNOLOGIES

MAY 2014 to DEC 2015

SYSTEM/NETWORK ADMIN.

CUTESYS TECHNOLOGIES PVT. LTD.

MAY 2013 to MAY 2014

SYSTEM ADMINISTRATOR

UNITED TELECOMS LTD.

AUG 2012 to APR 2013

NETWORK ENGINEER

CCS TECHNOLOGIES PVT. LTD.

JUNE 2010 to JUNE 2011

SYSTEM ADMIN. TRAINEE



Contact this candidate