To obtain a hands-on Operations Management position, enthusiastically working with business leaders to form a productive connection with the community. Adept at developing employees and community relation program s. Motivator and forward thinking strategist, able to develop and lead a large staff, build strong team culture and achieve and measure results in high pressure environments with tight deadlines.
2016-2018 Production Supervisor, National Vision Atlanta, GA
Recruited to develop district forecasts and communicate variances to regional & divisional management. Responsible for pay role, training and development of staff. Held full P&L and operating responsibility for 50 employees, designed a budget, expense control, and month-end reporting.
Responsible for the cutting of lens & construction of customer’s glasses.
Responsible for quality of product.
Responsible for the shutdown of all systems and ensuring the reports are sent at end of the shift.
2008 - 2016 Operations Manager, CCA, Greater Atlanta, GA.
Responsible for managing and facilitate continuous improvement projects by defining and communicating scope objectives and direction to team members. Responsible for the accuracy and predictability of unit financial performance through utilizing the forecasting process increase sales by $350,000 over 3 years.
Improved management/labor relations and reduced employee turnover rate by 90%.
Reduced labor dollars by $30,000 monthly for client by renegotiating contract for utilizing internee labor for various locations.
Developed and maintained strategic client relationships that foster business growth, establish regular communications and drive business outcomes.
Interacted with clients and maintained effective client and customer relations at all levels.
1993 - 2008 Senior Management Research and Development, CIBA Vision Duluth, GA
Collaborate with partners, management, and peers to get feedback and analyze and trends to increase effectiveness of production. Maintain accountability and ensuring all formulations are prepared and delivered to the production areas as scheduled.
Maintain accurate records and documentation per project
Responsible for development of new products
Work with operations to troubleshoot for manufacturing of products
Take ownership of planning, raw material selection, quality, feasibility, safety, technology and processes through commercialization
Responsible for validating processes & products, testing & trials
August/1985-1987 Georgia Perimeter College of the University System of Georgia
Proficient in MS Office 365 (Word, Excel, PowerPoint, Outlook, OneNote)