SKILLS

PROFESSIONAL SUMMARY

WORK HISTORY

WILLIAM COLLINS

510-***-**** • ac7j0b@r.postjobfree.com • 960 SHOREPOINT COURT, APT 118, ALAMEDA, CA 94501 Focused Sales and Marketing Consultant well-known for providing exciting product demonstrations and convincing leads to purchase. Detailed and quick-paced and a true team player. Pursuing a new Marketing role where hard work and dedication will be highly valued. Sales and Marketing Analysis

Highest Store Average of

Outbound Telephone, Email

and Text Marketing

Scripting Expertise for all Types

of Customers, Scenarios, and

Objections

Roleplay Team Trainer,

Employee Compass Leader,

Certified Mentor

Salesforce Customer

Relationship Management

Sales Leads Marketing Analysis

Connecting and Relationship

Building

Oct 2016 - Current

Colma, CA

Sales Consultant / Carmax Inc

Identified prospects' needs and developed appropriate responses along with information on products and services that would be suitable.

Demonstrated products to show potential customers benefits and advantages and encourage purchases.

Marketed and Followed up with Customer Contact and Interaction Mentored and Trained new Sales Associates through a well paved training course provided by my employer

Established new customer sales through perseverance, dedicated phone calling and exceptional service.

Nov 2015 - Nov 2016

Walnut Creek, CA

Financial Services Representative / Principal Financial Group Inc Sales and Marketing of Insurance and Financial Savings Products to Individuals and Small Group companies

Performed Initial Client Assessment and Analysis to Begin Research Process.

Built Book of Business by regular Product Knowledge Education and dedicated Cold-Calling and Follow-Up

Contributed to Networking Opportunities Through Dedicated Meet-Up Groups

Met with clients to generate new business and negotiate contracts. May 2014 - Nov 2015

San Francisco, CA

Insurance Agent / New York Life Insurance Co

Displayed a consistent positive attitude towards customers, peers and other personnel.

Upsold additional products and services after identifying the needs of customers.

Spent ample time with each customer going over and explaining documents to ensure that they understood key information. Modeled exceptional customer service skills and appropriate diagnostic sales techniques.

Contributed ideas and offered constructive feedback at weekly sales and training meetings.

Met with prospective customers and business owners in their homes, businesses and other settings.

Closed an average of two new sales per week.

Promoted ancillary products to four existing and new clients each month.

Conducted annual reviews of existing policies to update information.

Collected all premiums on or before effective date of coverage. Sep 2013 - Jun 2015

Alameda, CA

Historian / Lum School

Reported Significant data and facts to VP and President of School Board.

Researched and Updated all Required Materials Needed for Board Meetings.

Submitted Annual Report to School Board Reporting Entities for State of California.

Apr 2009 - Aug 2013

San Francisco, CA

Contracts Analyst / Blue Shield Of California

Verified data integrity and accuracy.

Worked directly with our legal department to achieve contract accuracy.

Analyzed departmental documents for appropriate distribution and filing.

Responded to customer requests via telephone and email. Jan 1997 - Apr 2009

San Francisco, CA

Proposal Coordinator / United HealthCare Services Inc. Planned and coordinated attendees for trade-shows at various Sales Presentations, including logistics and the shipment of materials. Proofread marketing documentation to check for spelling, grammar and syntax errors.

Communicated closely with all applicable parties within the company, including the upper management and the sales team. Produced ad hoc reports and documents for senior team members. Responded to internal customer requests via telephone and email. EDUCATION

CERTIFICATIONS

1999

San Francisco, CA

MBA in International Marketing

San Francisco State University

1987

New Brunswick, NJ

Bachelor of Arts in Psychology

Rutgers, The State University Of New Jersey

Auto Sales License

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