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Customer Service Computer Operator

Chapel Hill, North Carolina, United States
October 30, 2018

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Gary Tanson

**** * **** ******

Durham, North Carolina 27707


Goal: To obtain gainful employment in a suitable field after having been receiving disability over the last ten years. My initial backround is in the field of computer science. After a number of years as a claims processor in the insurance industry, I completed my employment experience in the retail industry.


Brandeis University, Waltham, MA BA psychology 1980

University of Connecticut, Storrs, CT, 2 credits shy of a BA biology 1981

Boston University, Boston, MA, 3 years of study towards MA computer science 1995


2016-2017 Kumon, Durham, NC, graded tesrs and homework in math for K-4th

2014-2016 American Red Cross, Durham, NC, volunteer transportation department, telephone dispatcher and appointment scheduler.

2012-2013 UNC Healthcare, Chapel Hill, NC, financial assistance department, Scanned documents into computer and sorted mail

2003-2005 Marshalls Department Store, Durham, NC, Shoe Dept Clerk, Stocked shoes on shelves, unloaded tractor trailer trucks of their merchandise.

2001-2002 The Home Depot, Durham, NC, Carpet dept. clerk, cut rolled carpet from rolls for customer, keyed installed information into computer

2000-2001 Best Buy, Durham, NC, returns dept clerk, returned items for restocking and issuing refunds to customers

1998-2000 Best Buy, Framingham, MA, computer sales associate, presented computer hardware characteristics to help them make informed decisions about their purchase.

1997-1998 CompUSA, Framingham,MA, Telephone Assistance, verbal telephone products descriptions for sales support

1996-1996 Temporary Agencies TAD and TAC, Boston, MA, various short term clerical staffing assignments in the Boston area

1989-1995 Blue Cross Blue Sheild, Boston, MA, claims proccessor, handled requests from hospitals to appeal payments for claims initially denied.

1988-1989 The Green Company, Newton, MA, computer operator, ran print programs and computer backups

1987-1989 Multi-Tasking Systems, Wellesly, MA, computer programmer, application programming of a lease accounting system in BASIC

1984-1985 Scribe Data Systems, Cambridge, MA, customer service rep, installed software at customer sites, answered telephone inquiries dealing with the daily operation of the software package, wrote deletion software to clear the hard drive

1982-1983 Brown University, Providence, RI, biology lab technician, carried out experiments on electrophysiology of rat uterus.

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