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Resources Manager Human

Jacksonville, FL, 32256
October 27, 2018

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James J. Giancola

**** ******** ***** ***** ************, Florida 32256


Career Summary: An accomplished professional offering over 25 years of leadership and management contributions within the corporate and entrepreneurial environments. Recognized for possessing a natural ability to train, coach and lead others to embrace established policies and exceed objectives. Skilled at creating initiatives that consistently increase profitability and growth.

Education: B.A., Management, Adelphi University, Garden City, NY

Selected Career Accomplishments

Business / Sales / Project Management:

Leader of local property management branch for nationwide management company. Responsible for P&L, business development, people development and all other operation activities.

Built a real estate company that includes sales, property management and project management.

Manage daily activities including bookkeeping, vendor and facilities management.

Developed and improved occupancy rate of commercial office building from 20% to 100%.

Conduct research and outreach calls on a daily basis building an extensive base of prospects.

Negotiate leases to stay ahead of the competition while still maintaining a profit margin.

Built solid relationships with clients and prospects through effective follow up and follow through.

Human Resources:

Led numerous human resource operations with 2500-4800 union and non-union employees located in 35 northeast facilities while managing operating budgets of $200M - $370M.

Reorganized human resource department, increased efficiencies and reduced costs.

Team member that contributed to the best employee relation score in the USA for two years.

Restored and improved disciplinary process to support operation management.

Trained managers to develop and manage affirmative action plans.

Project manager for the implementation of new employee benefit plans encompassing over 7,200 employees located in seven states. Project completed on time and within budget.

Taught various courses to prepare HR professionals to earn PHR or SPHR designation.

Succession Planning:

Revitalized and implemented strategic succession planning processes to ensure appropriate candidates were immediately in place when a vacancy occurred due to a promotion or turnover.

Assisted managers in identifying a match between the organization’s future needs and the aspirations of their employees’ career direction.

Advised and directed a senior management team through a massive reorganization to ensure all facets of the operation would be appropriately staffed.

Trained and directed senior-level staff through an individualized career development process each year.

Career Experience

Branch President Associa Property Management Jacksonville, Florida (8-2017- Present)

Hired to rebuild distressed branch operation. Responsible for P&L of 2 million in revenue and all operations activities. Successful in rebuilding the team, leading in business development, improving operations and beating EBITDA goals.

Giancola Realty/CYN Properties LLC Jacksonville, Florida (2005 – 2014)

Started and grew a start-up business. Conduct advertising and marketing campaigns. Earned NYS Broker license. Purchased land and implemented sub-division process with surveyors and engineers; obtained approval from Town Board. Purchased commercial properties, worked in general contractor capacity to direct renovations and upon completion established tenancy.

United Parcel Service

Human Resources Manager, New York City, NY (2003 - 2005)

Reporting directly to the Chief Operating Officer (COO), headed the HR department for a $370M division employing 4800 union and non-union employees in the NYC metropolitan area. Managed all HR related activities including: policy development and implementation, staffing, EEO, employee relations, training, safety, benefits and compensation. Direct supervision of six managers and 30 in-direct supervisors.

Human Resources Manager / Corporate Mergers & Acquisitions, Mahwah, NJ (2002 - 2003)

Successfully integrated three companies with over 1500 employees located in California, Arizona, Washington and Oklahoma. Directed the development of affirmative action plans and EEO policies.

Human Resources Manager / IT Recruitment Information Technology, Mahwah, NJ (1998 - 2002)

Directed IT recruitment, staffing, immigration, benefits, compensation, and HRIS for 4,000+ employees across multiple portfolio groups in three adjacent states with six direct and 20 indirect reports.

Human Resources Manager, Upstate NY, Syracuse, NY (1996 - 1998)

Led a $200M division with 2,500 union and non-union employees in 23 facilities. Reported to the COO and held direct responsibility for all HR activities. Supervised four direct and 30 indirect reports.

Other Management, New York

Operations / Safety and Health / Affirmative Action / Workforce Planning / Employee Benefits

Continued Education

Completed 20 credits towards MBA at various institutions

Earned SPHR designation (Senior Professional Human Resources) Not Active

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