Motivated Senior Functional Analyst with the technical expertise and business acumen necessary to translate business requirements and objectives into scalable, highly resilient and successful system solutions. Senior Functional Analyst (SAP SD Module), 01/2014 to Current Kao USA Inc. – Cincinnati, OH
Lead and manage work streams in the SAP SD module within moderate to large sized projects. Actively engage in day-to-day application support of break fix and enhancements working within defined service level agreement metrics.
Provide outstanding customer support in the analysis, design, configuration, and maintenance of applications in Sales & Distribution application area.
Write requirements documents such as functional/technical specifications and test plans using standard methodology.
Conduct interviews with key business users to collect information on business processes and user requirements. Document business processes and analyze procedures to see that they would meet changing business needs. Assess the impact of current business processes on users and stakeholders. Map current processes and offered recommendations for improvement Collaborated on all stages of the systems development lifecycle, from requirements gathering to production releases.
Managed testing cycles for an SAP implementation, including test plan creation, development of scripts and co-ordination of user acceptance testing.
Led the Data Migration Team for a full life cycle SAP implementation. Collaborated with Customer Service and Logistics Departments to ensure that all project details were attended to.
Directed all phases of the 2018 SAP Release project from the Design Phase to the Realization Phase. Kept meticulous records of all project costs and expenses and analyzed that data against the budget. Participated in requirements meetings and data mapping sessions to understand business needs. Developed and implemented complex LSMW programs to convert thousands of Material Master records for several full life cycle SAP implementations
Expert in configuration across SD, MM and PP SAP modules. Worked with various functional teams to set up, test and troubleshoot EDI transactions. Functional Analyst (SAP MM & PP Modules), 08/2011 to 01/2014 Kao USA Inc. – Cincinnati, OH
Worked with internal customers and information system department staff to define and deliver innovative enterprise class systems for Kao Americas based on sector, region, country or company strategies within the supply chain area.
Provided day-to-day application support for break fix and enhancements in the forecasting and planning areas. Delivered outstanding customer support in the analysis, design, configuration, and maintenance of applications in Forecasting/Planning area.
Wrote functional/technical specifications and test plans using standard methodology. Managed testing cycles, including test plan creation, development of scripts and co-ordination of user acceptance testing in the Forecasting/Planning areas for several large projects. Master Data Solutions Analyst, 01/2011 to 08/2011
SunChemical Business Services – Cincinnati, OH
Reporting of Master Data objects using SQL.
Manage the routing and completion of master data updates including identifying candidate requests for standard reports and or cleansing diagnostics to be routed to the Business Liaisons and Developers. Business process area(s) support.
Providing expert knowledge and guidance to the businesses for specific Master Data objects. Maintain contact with process teams to ensure alignment to Master Data usage and to provide input to analysis of proposed data structure changes.
Collaborate with functional groups on effectiveness and efficiencies of Master Data processes including production, IT, SAP conversion team, route audit, quality management, materials planning, procurement, payables, logistics and customer service (collections). European Bilingual Master Data Analyst, 05/2007 to 01/2011 SunChemical Business Services – Cincinnati, OH
Responsible for analyzing/maintaining 5 functional areas of Master Data within the ECC environment of SAP, including Material, Procurement, Customer, HR and Finance. Work through email requests and phone calls to input data, troubleshoot data issues and provide solutions and customer service for internal customers/end users. Verify and input global banking data into SAP Bank Master Audit the bank data input of peers using published banking standards/rules. Help to define, test and document processes to ensure quality data (MDO Data Quality Management Team) and audit the requests of other data analysts.
Support the implementation of SAP software by traveling to Switzerland & Russia for SAP implementation. Test interface between SAP Netweaver Portal and SAP to provide detailed error logs/test results. German Teaching Assistant, 08/2006 to 05/2007
KET, The Kentucky Network – Lexington, KY
Conducted German lessons over the phone with students enrolled in the High School Distance Learning Department in KET German.
Responsible for grading students for the oral portion of the course, grading their tests and essays, and recording the scores.
Bachelor of Arts: Germanic Studies, 2007
University of Kentucky - Lexington Kentucky
Member of the German Club
Dean's List 2005, 2006 and 2007
Recipient of University of Kentucky Academic Grant 2006 and 2007 Study Abroad in Germany: Summer 2006
Fluent in German