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IT Manager

Corona, CA
October 29, 2018

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Director of Information Technology to lead an IT Department to successfully fulfill all IT functions for an organization


** ***** ** ** ******* including IT security project manager (managed teams from 2 IT to 38 IT).

5 years teaching computer subjects; Cisco CCNA, Network +, and Windows server 2003.

Excellent leadership, decision-making, and interpersonal skills to effectively lead cross-functional teams since 2003.

Managed over $200K resources effectively and efficiently with Department Of The States – INL contract.

Demonstrated ability to negotiate with vendors to reduce cost for our customers DOD and DOS.

Ability to exercise discretion and make effective, timely decisions in fast-paced, within pressure situations.

Quickly derive customer need from indistinct user input and the capability to translate the requirements into exact business model. Gained customers trust with IT solutions.

Manage resources within IT effectively and efficiently.

Advanced knowledge of program management and the USG contracting process.

Reduced monthly Internet Service Provider’s cost from $127K to $46K for the program.


7 years Network Operations, Server Management, Firewall Management, and Backup Management.

5 years Systems Administrator, Microsoft SQL Admin, Help Desk Support, and IT Consultant.

Windows 2003, 2008, 2012 Servers and Active Directory. Microsoft Hyper-V Virtualization, Microsoft SharePoint Admin and Microsoft Project.

Cisco switches, routers, Access Points and firewall since 1997.

VSAT, fiber optic, and Microwave systems.

RADIUS server, Switch port security, and Access Lists.

Setup network and bandwidth monitoring through the Palo Alto firewall and Linux Ntop.

Setup and implement Multi Factor Authentication MFA to enhance IT security part of Cypersecurity for USGOV.

Data backup and Disaster Recovery Plans including on-site. Setup daily Robocopy backup, NAS and SAN devices.

Microsoft Azure Administrator. Cloud Admin 2018 Training

Palo Alto Networks Accredited Configuration

Engineer ACE Certified.

Amazon AWS Certified Solution Architect.

CompTIA Security +.

CompTIA Server +.

CompTIA Advanced Security Practitioner Training.

Project Management Professional (PMP) # 1226799.

Certified Novel Administrator (CNA).

Cisco Certified Academy Instructor (CCAI).

Cisco CCNA 1997.

Microsoft MCSE 4.0 (2000).


Masters of Arts in Occupational Studies, California State University, Long Beach – GPA 3.8.

Bachelor of Business Administration and Marketing, Texas Wesleyan University, Fort Worth – GPA 2.9.

Designated Subjects Full-Time Teaching Credential, California State University, Long Beach – GPA N/A.


IT Manager, AAL USA Inc., MD530 program, Kabul, Afghanistan, August 201 – Present (Same contract)

Continue same exact contact, same place, and same people different contactor.

Act as IT country manager for three sites.

Setup and administer Office 365 online, One Drive for business, and setup a server with Active Directory on Windows 2012.

IT Manager, DynCorp International, MD530 program, Kabul, Afghanistan, June 2017 – August 2018 (contract)

Established standards and procedures for program IT.

Connected local network to corporate data center domains on all computers, setup a firewall, and installed Multi Factor Authentications for all users. Setup windows 2012 server with Active Directory and connected 124 users to the domain.

Developed Data recovery procedures and make sure all servers, and computers are secured and Wi-Fi security is followed completely. Developed ideas to run IT department securely.

IT Manager - RAD, Amazon, Nashville, TN, September 2016 – May 2017

Managed people and their daily activities. Managed indivisual’s career growth within Amazon.

Ensured the delivery of all IT equipment to over 300 sites in North America.

Planed monthly meeting with each employee to create a growth plans for each user.

IT Manager, DynCorp International, MI17 Program, Kabul, Afghanistan, February 2016 – August 2016 (contract)

Managed issues, tasks, and projects for the IT department.

Designed a solution to save DOD over 90K on Internet cost by moving from VSAT to Microwave.

Developed Standards Operating Procedures to enhance and control IT including Internet Acceptable Policy and monitor bandwidth.

Senior IT/Communications Manager, DynCorp International, CIVPOL program, Kabul, Afghanistan, April 2009 – December 2015) (many programs and contract work)

Established the priority of work based on customer requirements.

Assigned to manage a project for DOS-INL COR in Palestine to help establish IT standards and procedures for the Palestinian Authority in West Bank including planning, directing, and coordinating programs and activities relating but not limited to assessing the current state of IT capability for the Palestine Authority IT department. Relay IT needs of Palestine Authority to INL COR.

Determined IT staffing requirements and procedures for 13 geographic locations.

System Administrator and Network manager, PAE CISSP-CIVPOL, Kabul, Afghanistan, December 2013 – July 2014 (between DynCorp contracts while waiting for US government clearance)

Setup Windows 2012 server with Active Directory, DNS, and DHCP. Setup MAC filtering using DHCP.

Setup Dropo SAN for backup. Setup Off-Site backup.

Setup Manage Engine Desktop Central and Service Desk.

Setup Microsoft Share Point, and Microsoft Project and trained used.

Setup Microsoft SQL 2008 Server.

Network Manager, Plastic Surgery, Rancho Cucamonga, California, June 2017 – January 2009

Manage and monitor over 5,000 websites for doctors and 42 Windows 2003 servers.

Setup Microsoft Exchange server 2003 and administer SQL servers and including database backup.

Setup Microsoft IIS web servers and server farms. Setup and hourly robocopy backup.

Setup firewall, monowall, WatchGuard, and Barracuda Spam protection. Offsite servers monitoring.

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