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Project Manager Program

Rochester, MI
October 28, 2018

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Michael A. Moss IT Project Manager 248-***-**** Oakland, MI, USA Accomplished professional and entrepreneur possessing more than 22 years of experience in international business development, project management, and consulting on the delivery and implementation of sophisticated ERP and other technology solutions for clients across diverse industries. A respected leader motivating teams of skilled professionals to produce superior work quality while adhering to strict project benchmarks and budgets. Effective communicator able to deliver insightful presentations to garner stakeholder support or facilitate training on new processes and methodologies. Possessing extensive expertise across all phases of the project management lifecycle Adept at building collaborative relationships with internal stakeholders and vendors to ensure optimal solution delivery. Possesses extensive international experience in business development, project management and consulting as a subject matter expert guiding initiatives. Areas of Expertise

Team Leadership

Professional Communications

Strategic Planning

Complex Problem Solving

Custom Development

COTS Implementation

SDLC, Waterfall, Agile

Project Management Lifecycle

Reporting & Documentation

Data Conversion

System & UAT Testing

Presentation & Training

Risk Management

Build versus Buy Analysis

Program & Change Management

Cross-Functional Collaboration

Business Case Development

Project Scope & Requirements

Business Process Mapping

Relationship & Consensus Building

Cloud Computing

Professional Experience

Callahan Holdings, LLC / Callahan Brothers, LLC • Auburn Hills, MI • September 2007 to Present Entertainment company specializing in the presentation of Blues & Roots music to the Metro-Detroit area. IT Project Manager/Co-Founder

Co-Founder operating a nationally recognized venue and executing production of between 100-120 events per year. Oversees the evaluation, integration, and support services for COTS solutions for accounting, point of sale (POS), reservation, and email systems. Manages digital platforms including corporate websites and docile media platforms. Key Accomplishments:

Implemented systems processing annual transaction values of over one million dollars.

Executed a direct consumer marketing strategy joined with a reservation system and email solution which resulted in advance reservation sales increasing by 35% in the initial year following implementation.

Through the application of a direct-consumer and social media marketing strategy lowered annual advertising costs by over $42,000.

MossWorld Enterprises, Inc • Auburn Hills, MI • April 2003 to 2015 Consumer product company launching successful baby/infant feeding product Program Manager/Co-Founder

Executive leader for this successful global consumer baby/infant feeding product. Administered systems including COTS solutions for accounting, point of sale, and EDI. Oversees the firm’s E-commerce platform, website development initiatives, and the design and integration of vendor shipping compliance solutions including UCC-128 shipping labels. Key Accomplishments:

Achieved international distribution and sales of $2MM within three years of launch.

Executed a web-based EDI solution lowering operational costs by $ 25,000 annually.

Introduced a custom carton labeling solution integrating it with the EDI transaction system achieving an annual savings of 65% in shipping related costs.

Michael A. Moss

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Westin Engineering, Inc • Detroit, MI • 2000 to 2005 Privately-held firm specializing in the delivery of engineering and technology professional consulting services for the domestic and international utility market.

Director Regional Technology Practice

Directed a $14.7M enterprise project involving the deployment and integration of multiple technologies. The initiatives included the creation of a client portal, adding a document management solution, and custom development to align with the client’s business requirements. Provided leadership and direction for a project team of over 50 cross-functional staff as well as overseeing client and vendor personnel.

Key Accomplishments:

Subject matter expert facilitating project presentations in support of the client at diverse industry conferences.

Led knowledge management definition project for the Industry group (AWWARF.) Answer Think Consulting Group• Chicago, IL • 1998 to 2000 Publicly traded firm specializing in the delivery of IT-enabled business transformation services. Director Oracle ERP Practice

Managed the full project lifecycle on behalf of client initiatives requiring custom development or for COTS implementations. Executed Oracle ERP project implementations in such areas as finance, supply chain, fixed assets, and workflow leveraging the Hackett Group benchmarking services. Key Accomplishments:

Successfully delivered multiple client engagements with project budgets ranging from $80K to $4MM.

Managed methodology enhancements that led to a 20-30% reduction in processing time. Cambridge Technology Partners• Chicago, IL • 1996 to 1998 Publicly traded professional services firm specializing in “fixed time-fixed price” IT solution and integration services. Director ERP Implementation Services

Led ERP project implementations on behalf of clients across diverse industries requiring custom developments and COTS integrations. Implementations included ERP finance, supply chain, fixed assets, human resource, CRM and workflow modules.

Key Accomplishments:

Program Manager overseeing the integration of a $2.8MM competitive ERP prototype solution for a merger of California utilities coordinating over 30 project staff, vendors, and client staff personnel.

Project Manager for $ 1.4MM ERP portion of overall $8MM program for a large natural gas wholesaler.

Managed COTS selection engagements generating $250k in incremental revenue. Education & Credentials

Bachelor of Business Administration in Accounting Information Systems Eastern Michigan University, Ypsilanti, MI

Technical Proficiencies

Microsoft Office (Word, Excel, PowerPoint, Outlook), WordPress, MS Project, Visio ERP (Financials, Asset Management, HRIS, CRM, Supply Chain, Workflow), SDLC Business Intelligence, Portal, Document/Content Management

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