Virginia (Ginger) Shepherd-Naples
San Antonio, TX
I am a Professional Leader in Project/Program Management and Network Engineering. My goal is to find a company that is progressive where I can continue to add leadership experience to my resume and contribute to the success of that company. Being an asset professionally, with continued growth in my chosen field, as well as in my personal life, are my major objectives.
6/2013 - Present
Quest / Dell Software
San Antonio, TX
Principal Solutions Consultant/Sr. Project Manager
Managed software development projects through all stages and aspects, including the use of Agile/Scrum and Waterfall Project Management Tools. Application programming, database, software design, scope, and goals were all part of the project deliverables, met with excellent results. Products included (full stack) PAM, 1IM, Defender, Active Roles Server, QAS, Cloud Access Manager and Password Manager:
Developed and provided feedback on detailed technical project issues and plans.
Conceptualized and created informative presentations for projects.
Kept a constant watch on latest and emerging software related technologies and potential application to meet client’s requirements.
Documented timely reports related to working and testing results of software with current clients.
Directed and defined provision of human and physical resources for software projects. Developed innovative approaches to each client and their individual needs.
Coordinated with various technical departments to understand IT software needs and requirements of clients.
Discussed specific needs and probable budget to build software as per clients’ requirements.
Assisted software testing and implementation on numerous engagements to reflect all required standards and best practices.
5/2010 - 6/2013
AT&T (ZeroChaos Contractor)
San Antonio, TX
Senior Network Engineering Project Manager (Contractor)
Network Engineering Project Manager: Project Management of Access and Tail Migration for the Network Engineering Organization (including all T-1's and T-45's, MPLS and Cloud Management). Moved access for customers to AT&T LNS (SBC) and multiple CLECs, resulting in significant access savings for AT&T. Position includes selling solution changes to the clients as well as Access Planning and Local Provisioning/Engineering. Managed diverse virtual project teams for data center conversions with MS Project. . Successfully managed equipment vendors such as Cisco, Adtran, and Juniper. Managed service providers (virtually) which include LECs such as Verizon, SBC, Bell South and Qwest and managed service providers (virtually) that were CLECs such as Time Warner, Cox, Windstream, Grande, and Centennial.
7/2008 - 04/2010
Senior Data Sales Engineer
Senior Data Sales Engineer in charge of medium to large accounts. Network design, configuration, pricing, Project Management, RFP responses and data technical expert are key responsibilities. Facilitated several large state and city bids that were won and implemented. Omaha Public Schools (all locations - 94 sites) was the largest bid and implementation for Windstream in the State of NE, and second largest for all of Windstream. Implementations included management of all equipment vendors (Cisco, Adtran and Juniper), all OSP technicians and backbone engineers. Designed and configured the entire MPLS/WAN/Cloud network and implemented it on time. Additional account wins and implementations include Yahoo, Nebraskaland National Bank, American National Bank, Bellevue Public Schools, and Iowa Telecom. Brought in more than $9 million a year in additional revenue for the NE CLEC market. Key engineer and expert in the design of WAN/MPLS and Cloud applications for the CLEC market in NE. Senior Technical Engineer and Project Manager managing diverse virtual teams to provide on time and technically accurate network implementations.
10/2007 - 4/2008
IT Application Project Manager
Project Management of Applications Developers, Coders and Programmers developing and implementing highly technical conversions and new business for Perot Systems and its clients. Other projects include development, planning and deployment of a large Data Center in Lincoln, NE, Omaha, NE and Rome, GA. Data Center development included different platform consolidations along with Web Hosting and PC conversions. Also managed implementation of a backup Data Center. Planned and deployed a new VOIP phone system for three separate locations and their call center applications. Managed several different types of technical teams from the IT Dept to the Data consolidation and implementation groups. Management included virtual direction of equipment and service vendors. Used Office Project to manage all medium to large projects with constant reporting of results to senior management.
9/2006 - 10/2007
AT&T (Subex Technologies - Contractor)
Senior Network Engineering Project Manager
5/2000 – 12/2004
AT&T (and Concert - BT Joint Venture)
Technical Director/Senior Data Account Exec/Senior Network Engineering Project Manager
9/1988 - 5/2000
San Jose, CA
Manager and Sr. Network/Systems Engineer
University of Phoenix
Bachelor's Degree - INFORMATION SYSTEMS/4.0 GPA
Golden Gate University
Certification - TELECOMMUNICATIONS MANAGEMENT/3.85 GPA
MICROSOFT PROJECT CERTIFICATION
Dell Silver Service Award 2015