Houston, TX *****
**** *.*. ********** ** Houston Clear Lake, Houston, TX
Major in Behavioral Sciences General (GPA 3.6)
2003 A.A. Houston Community College, Houston, TX
Graduated with High Honors (GPA 3.7)
1994-1996 University of Houston, Houston TX
NATIONAL SOCIETY OF LEADERSHIP AND SUCCESS, SIGMA ALPHA PI
University of Houston Clear Lake, 2006
University of Houston Clear Lake, 2006
University of Houston Clear Lake, 2005
University of Houston Clear Lake, summer 2004
Strengths in Problem Solving, Critical Thinking, and Analytical Skills, Medical Terminology, ACT, Windows, Microsoft Word, Excel, Lotus Notes, Management Training, Internet Proficient, Leading Others, Office Equipment Proficiency, and Consultative Sales Training
PASADENA ISD, PASADENA, TX
February 2015 – Present
Taught in special education and regular education in middle school, intermediate, and high school levels for absent teacher.
AMERICAN NATIONAL INSURANCE, LEAGUE CITY, TX
March 2012 - February 2015
Business to business telephone sales and customer service with health and life insurance agents encouraging them to write business. Makes outbound calls and receives inbound calls. Follows up on business with agents and maintains marketing database. Meets quarterly and yearly revenue goals.
SILVER EXPRESS, HOUSTON, TX
March 2011 – March 2012
Inside Sales and Customer Service
Business to business telephone sales and customer service. Makes outbound calls and receives inbound calls. Use of Excel and Microsoft Word to manage contact database.
CLEAR CREEK ISD, LEAGUE CITY, TX
January 2009 – March 2011
Taught in special education and regular education at all grade levels. Additional experience as a special education aide
WALT DISNEY PICTURES, BURBANK, CA
September 1999 – July 2014
Establishes good relationship and interprets policies for participating theatres. Responsible for auditing movie theatres in the Houston area and to submit information to Disney corporate headquarters by Internet in a timely manner.
INTRACARE HOSPITAL, HOUSTON, TX
October 2008 - December 2008
Social Work Intern
Co led psychotherapy groups, conducted psychosocial assessments, conducted individual therapy sessions in a mental health hospital focused on crisis stabilization. Worked with all age groups and all types of severe mental illness.
CORPORATE PERSONNEL, PASADENA, TX
January 2008 – July 2008
Telephone Inside Sales
Set appointments for outside sales staff at temporary agency. Business to Business phone sales.
STEPHEN DUNN & ASSOCIATES, VENICE, CA
July 1997 – September 1999
Campaign Sales Manager
Responsible for sales goals for marketing firm specializing in nonprofit organizations. Supervision of 15 sales employees. Training and management of sales personnel to accomplish specific marketing objectives for company and client. Hiring and payroll functions. Worked with marketing director of client organization to develop marketing plan. Responsible for Profit & Loss statistics and reports to track progress. Travel position that required flexibility in thinking and adaptability to a variety of situations.
MCI CORPORATION, SUGARLAND, TX
December 1995 – July 1997
Inside Sales Representative
Inside Sales marketing communication solutions to businesses including long distance, local phone service, Internet, and paging services.
Accomplishments: started in accounts under $1500 and promoted to $1500 - $3000 accounts. Made “MCI Presidential Club” (top 10%) last 3 eligible quarters. Consistently averaged over 150% of quota expectations.
CHILD ADVOCATES, HOUSTON, TX
2009 - 2010
Court Appointed Advocate
Advocates for an abused child’s best interest by communicating with child, foster family, and case worker. Appears in court as child’s guardian ad litem to ensure child’s interests are at the forefront of the proceeding.
BIG BROTHERS, BIG SISTERS, HOUSTON, TX
2006 - 2007
Big Sister Volunteer
Work with a 12 year old at-risk boy providing academic encouragement and friendship.
HOSPICE CARE TEAM, TEXAS CITY, TX
2005 - 2008
Assigned to dying patients to provide companionship and help to them and their families.