Resume

Sign in

Customer Service

Location:
Houston, Texas, United States
Posted:
October 24, 2018

Contact this candidate

Resume:

**** ******** **** #***

Houston, Texas *****

910-***-****

ac7ho7@r.postjobfree.com

MICHELLE HENDERSON

SKILLS & ABILITIES

Upon being employed in several different jobs, I have acquired excellent customer service skills along with time management skills, team player, social skills, very articulate, responsible, dependable and reliable.

EXPERIENCE

CONDUENT HOUSTON, TX

10/2017 – 07/2018

Title: Cable Tech Agent

Duties: Answering incoming technical issue calls from customers,

upselling company products, troubleshooting complaints.

IQOR LLC HOUSTON, TX

07/2017 – 10/2017

Title: Customer Care Agent

Duties: Answer incoming calls from customers who are filing insurance claims, taking payments over phone.

INSTALLS INC. LLC BUFFALO, NY

08/2016 – 05/2017

Title: Resolution Care Agent 11

Duties: Answer incoming calls from customers and clients, schedule and rescheduling of installations, take payments over the phone, escalations.

ALLIED BARTON SECURITY SERVICES, SAN DIEGO, CA.

08/2008 – 01/2012

Title: Security Officer

Duties: Patrolled office buildings and surrounding areas, answered phones, dispersed keys and passes to employees and visitors, monitored cameras.

RGIS INVENTORY SPECIALIST, SAN DIEGO, CA.

11/2006 – 06/2008

Title: Inventory Specialist

Duties: Counted inventory using ten-key adding machine.

RENTAL ASSISTANCE CORP. BUFFALO, NY

08/1999 – 06/2005

Title: Clerk Typist

Duties: Typed inspection reports, answered multiple phone lines, sent out inspection letters, leases and contracts, faxed, filed, copied.

EDUCATION

TRADE TECHNICAL COMMUNITY COLLEGE, LOS ANGELES, CA

02/2013 – 06/2015

Major: Administrative assistance

GPA: 3.85

Awards: Dean’s Honor Roll – Fall & Spring 2013 and 2014

President’s Award – Spring 2015



Contact this candidate