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Accounts Payable /Customer Service/Administrative Assistant

Lexington, SC
October 24, 2018

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Helen H. Engel

Lexington, SC ***** Phone: 803-***-****


A leader and team contributor with a history of responsibility in areas of accounts payable, compliance, office management, billing, and customer service on providing solutions to exceed organizational skills. Open to new and different challenges with continued learning and growth.

Core Competencies

Leadership Team Contributor Effective Communications Strong Work Ethic Problem Solving Results Oriented Organizational Skills Time Management Planning Customer Service Administrative Skills Accountable Decision Making Confident Self-Motivated Multi-Task Ability Computer/Software Skills Sales Compliance Billing Accounts Payable Office Management

BDI Pharma, Inc. - Columbia, SC 2007 to March 2018

Accounts Payable Manager 2009 to 2018

Processed all invoices for trade and expense payments in excess of $20M weekly.

Coded invoices and posted to the general ledger. Coordinated all check runs with owners for 4 operational facilities.

Established a process to ensure accurate payments of all invoices and the utilization of trade discounts.

Developed procedures to establish electronic payments for all manufacturing invoices.

Audited corporate credit card accounts and ensured compliance with corporate guidelines.

Worked effectively with department heads for proper GL project coding.

Involved with successful implementation of 2 operating systems; Great Plains in 2007 and SAP in 2012.

Assisted in the development and supervision of two additional positions in the Accounts Payable department.

Accounts Payable Manager/Licensing and Compliance Manager 2007 to 2009

Maintained licensing in 46 states for 2 distribution centers.

Successfully completed submission of all applications for a corporate name change and for corporate headquarters address change.

Implemented and completed steps for the initial VAWD application and inspection for accreditation.

Palmetto Oxygen - West Columbia, SC 2005 to 2007 Office Manager

Managed overall office activities.

Coordinated all billing of respiratory equipment to outsourced billing services.

Managed payroll and vacation accrual for a outsourced payroll company.

Ensured compliance with insurance and coordinated patient orders with physician offices relative to patient diagnosis.

HOME-MED, LTD - West Columbia, SC 1999 to 2005

Billing Coordinator

Accountable for Durable Medical Equipment provider services including insurance compliance, logistical coordination of all shipments, deliveries and patient services.

Managed Medicare and Medicaid compliance and regulations.

Coordinated community programs, scheduled and maintained events and documentation for special health services and needs.

Delivered and set up patient equipment.

Sales. Called on physicians seeking patient referrals associated with medical equipment and special health care needs for patients.

Coordinated medical equipment needs for patients being discharged from hospital and rehabilitation facilities.

Helen H. Engel Page 2

Mckesson Drug Company - Cayce, SC 1994 to 1999

Distribution Center Secretary/Customer Service

Provided continual support to the DC Manager and field Sales Representatives.

Coordinated the distribution of medical supplies OTC and prescription pharmaceutical products including Class II, III, and IV narcotics to hospitals and retail pharmacies.

Provided customer support to over 450 accounts.

Managed the distribution center routing, delivery and tracking of customer shipments.

Maintained DEA Regulatory Compliance for the Distribution Center.

Provided and ensured customer service and satisfaction.


University of South Carolina, Columbia, SC 1993

Associates Degree - General Studies


Employee of the Year (Finance 2008)

Demonstrated Knowledge, Skills, and Abilities


Understanding of standards and systems acquired through experience as they relate to background experience. Exhibits a diverse range of client relation skills and proven success in many professional disciplines.

Operations Management:

Ability to manage overall operations by applying leadership skills in areas of effective planning and results driven organizational performance. Provides innovative solutions and support services associated with effective and timely management solutions.


Ability to establish priorities to successfully complete multiple work assignments. Demonstrates a team approach and relationship building.

Communication Skills:

Presents a clear concise communications avenue of understanding at all levels. Ability to provide training and guidance within specialization areas. Effective communications in writing and speech.

Employee Focus:

Resourceful results oriented team contributor who demonstrates a strong work ethic resulting in a positive work environment that increases productivity, support, and resources to achieve goals. Demonstrates mature judgment and practice skills.

Change Management:

Personally adapts to environmental changes and ensures work goals by demonstrating initiatives and a high degree of trust at all levels of employment.

Functional Administration:

Computer and software skills. Prepares and maintains records and data bases in accordance with guidelines, manage office and administrative activities, generate reports, and document information.

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