Administrative Assistant Human Resources

AMBER T AUSTIN *** lusterleaf pl. Wendell, NC ****1 Phone: 919-***-**** Email: **********@*****.***

Employment History Administrative Assistant, Executive Secretaries and Executive Administrative Assistants 04/2015 - 06/2016

Triangle Wood Works Prepared invoices

Called customers upon arrival and confirmed time and dates Accounts payable/receivable Created websites for company Made bank deposits Scheduled deliveries Keep track of receipts Marketing

Prepared contracts

Office Manager, Office and Administrative Support Workers, All Other 03/2012 - 01/2015

AV Tech

Scheduling deliveries Making reports Marketing Proposals

Answering phones

Preparing documents for inventory Prepared website for company Check in customers with new equipment Preparing drop off and pick up paperwork Calling distributors to get quotes on all equipment Cleaning and installing televisions Shutting down and opening store Check in new packages

prepare, edit, revise weekly presentations prepare, edit, revise contracts Generating reports

Prepare reports in a timely manner and sending them to clients

Help Desk Analyst, Computer User Support Specialists 10/2011 - 01/2012

Troubleshooting for Ipad Connectivity issues Remedy ticketing system Remote desktop Active directory

Setting up user accounts Setting up permissions Taking calls and creating tickets Solving the customers Ipad issues

Help Desk Analyst, Computer User Support Specialists Youngsville, NC Zebulon, NC Merk Pharmaceutical raleigh, NC

06/2011 - 08/2011 Credit Suisse

Operate as service point of contact for incoming clients Troubleshoot and resolve tickets daily Issued Wifi tokens for customers Updated server 2003 to server 2008 Used remedy ticketing system and created tickets for computer issues

Administraitve Assistant, Office and Administrative Support Workers, All Other 12/2010 - 04/2011

Principal Financial Group

Reimaging paperwork into PDF format Troubleshooting computer network problems Data Entry

Preparing reports Preparing contracts

Human Resources Administrative Assistant, Human Resources Specialists 01/2010 - 11/2010

Aggio Medical HR

Put all checks with the correct invoices Made copies of checks and filed Checked in FEDEX and UPS packages Made bank deposits

Provide assistance to new and potiential clients Scheduling interviews with potiential candiates and clients Assisting with proposals

Education History Completion Date 06/2012

Durham, NC 4141 Parklake Ave # 400, Raleigh, NC Raleigh, NC Issuing Institution Location ITT Technical Institute NC Degree Received Bachelor's Degree Course of Study Internet Security

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