Miguel Villanueva
IT Technician
A CompTIA A+ certified professional with comprehensive training in
network and software troubleshooting and hardware configuration. Three years of customer service, and over a decade of experience in electronics. Skilled in providing personalized care and service to the public on technology trends and devices.
Personal Info
Address
Bronx, NY
Phone
ac7hhn@r.postjobfree.com
https://www.linkedin.com/in/miguel-
villanueva-50103a170/
Certificates
2018-10
CompTIA A+
Additional Skills
Customer service
Time management
Critical thinker
Problem solver
Interpersonal
Organized
Languages
English
Spanish
Overview: Skilled at building PC's. Able to install, troubleshoot and support operating systems and applications, as well as manage and troubleshoot network connections and wireless networks.
Networking- Configure LAN and WAN (all 802.11) network routers and printers through secure WEPx, WPAx, and SSID. Install workgroups and provide remote desktop assistance. Network printer mapping and maintenance. Software- Windows 7, Vista and XP; Microsoft Office 2010 and 2007; Server 2008. Remote Desktop and Help Desk Management software. Mac OS, Linux, IOS, Android and VMware. Install or rollback hardware drivers for OS compatibility and optimization. Hardware- Desktops, laptops, printers, scanners. Format, partition EIDE, SATA, SCSI and SSD. Perform data recovery and imaging. Install or change CPU, RAM, expansion cards and peripherals.
2015-11 -
2018-08
Mail Courier
Firstline Trucking Inc.
- Loaded vehicle with listed goods, ensuring goods are loaded correctly and took precautions with hazardous goods
- Unloaded and sorted items collected along delivery routes
- Recorded information, such as items received and delivered and recipients’ responses to messages
2015-06 -
2015-10
Cook
Chipotle Mexican Grill
- Ensured food is stored and cooked at correct temperatures by regulating temperature of oven, broiler and grill
- Observed and test foods to determine if they have been cooked sufficiently, using methods such as tasting, smelling, or piercing them with utensils
- Washed, peeled, cut and prepped vegetables to prepare them for consumption
2014-06 -
2014-08
Intern
Wild Bird Fund
- Aided and nurtured wild birds
- Carefully fed and cleaned weakened birds
- Fixed and cleaned bathing pool for larger species 2018-08 -
2018-11
Per Scholas
Computer Technician Training - A comprehensive I.T. curriculum, incorporating a unique blend of formal instruction and hands-on activities, in a real-world working environment
2016-08 -
2017-06
CUNY Hostos Community College
Accumulated 30 college credits
2014-08 -
2015-06
CUNY Lehman College
Accumulated 33 college credits
Technical Skills
Experience
Education