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Customer Service Microsoft Office

Location:
The Bronx, New York, United States
Salary:
45000
Posted:
October 24, 2018

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Resume:

Miguel Villanueva

IT Technician

A CompTIA A+ certified professional with comprehensive training in

network and software troubleshooting and hardware configuration. Three years of customer service, and over a decade of experience in electronics. Skilled in providing personalized care and service to the public on technology trends and devices.

Personal Info

Address

Bronx, NY

Phone

347-***-****

E-mail

ac7hhn@r.postjobfree.com

LinkedIn

https://www.linkedin.com/in/miguel-

villanueva-50103a170/

Certificates

2018-10

CompTIA A+

Additional Skills

Customer service

Time management

Critical thinker

Problem solver

Interpersonal

Organized

Languages

English

Spanish

Overview: Skilled at building PC's. Able to install, troubleshoot and support operating systems and applications, as well as manage and troubleshoot network connections and wireless networks.

Networking- Configure LAN and WAN (all 802.11) network routers and printers through secure WEPx, WPAx, and SSID. Install workgroups and provide remote desktop assistance. Network printer mapping and maintenance. Software- Windows 7, Vista and XP; Microsoft Office 2010 and 2007; Server 2008. Remote Desktop and Help Desk Management software. Mac OS, Linux, IOS, Android and VMware. Install or rollback hardware drivers for OS compatibility and optimization. Hardware- Desktops, laptops, printers, scanners. Format, partition EIDE, SATA, SCSI and SSD. Perform data recovery and imaging. Install or change CPU, RAM, expansion cards and peripherals.

2015-11 -

2018-08

Mail Courier

Firstline Trucking Inc.

- Loaded vehicle with listed goods, ensuring goods are loaded correctly and took precautions with hazardous goods

- Unloaded and sorted items collected along delivery routes

- Recorded information, such as items received and delivered and recipients’ responses to messages

2015-06 -

2015-10

Cook

Chipotle Mexican Grill

- Ensured food is stored and cooked at correct temperatures by regulating temperature of oven, broiler and grill

- Observed and test foods to determine if they have been cooked sufficiently, using methods such as tasting, smelling, or piercing them with utensils

- Washed, peeled, cut and prepped vegetables to prepare them for consumption

2014-06 -

2014-08

Intern

Wild Bird Fund

- Aided and nurtured wild birds

- Carefully fed and cleaned weakened birds

- Fixed and cleaned bathing pool for larger species 2018-08 -

2018-11

Per Scholas

Computer Technician Training - A comprehensive I.T. curriculum, incorporating a unique blend of formal instruction and hands-on activities, in a real-world working environment

2016-08 -

2017-06

CUNY Hostos Community College

Accumulated 30 college credits

2014-08 -

2015-06

CUNY Lehman College

Accumulated 33 college credits

Technical Skills

Experience

Education



Contact this candidate