AMIR KHALEGHI

Phoenix, AZ

480-***-****

ac7hbp@r.postjobfree.com

LinkedIn Profile

Objective

Network Support Engineer with over 3+ years hands on experience seeking a challenging position for a company that offers room for career development.

Professional Experience

CERTIFICATIONS

IT SERVICE ENGINEER, Enterprise Technology Services

JAN 2018 - PRESENT PHOENIX, AZ

Configure, troubleshoot, and monitor network devices

install, configure, and test all core applications and utility software products such as MS Office, anti-virus, backup software, MS Updates, etc.

Troubleshoot users’ technical issues remotely and over the phone

PC repair and hardware troubleshoot

Update internal and customer document repositories

CCNA

ROUTING AND SWITCHING

CompTIA A+

IT Support Engineer, FAIRMONT SCOTTSDALE PRINCESS

FEB 2016 – JAN 2018 SCOTTSDALE, AZ

Configure and support network equipment like Cisco switches

Configure, Install and manage Wireless Access Points

Install, troubleshoot, and configure computer hardware, operating systems and applications

Manage user accounts in active directory structure.

Accomplishments:

Improved overall Wi-Fi coverage/speed throughout the resort

Implemented security features on network switches

TECHNICAL SKILLS

Hardware Troubleshooting

Routing Protocols (RIP/OSPF/EIGRP)

Application Support

Wireless Networking

Network Troubleshooting

Data Cabling

Operating Systems (Windows/Linux/MAC)

VPN Technologies

Cisco ASA Firewall

Active Directory

SonicWall

Office 365

Exchange Server

Group Policy

Mac OS Troubleshooting

COMPUTER TECHNICIAN, AVNET

NOV 2015 – JAN 2016 CHNADLER, AZ

Integrated and configured a variety of PC hardware, operating system, software and peripherals

Assembled PC electronic components, installed circuit boards, disk drives, mass storage devices and peripheral equipment and other related components

Troubleshot software and hardware problems to diagnose malfunctions and equipment failures and took appropriate actions based on process requirements

Education

CCL, MESA COMMUNITY COLLEGE – CISCO NETWORKING ACADEMY 2018

Network Administration: Cisco Network Professional – GPA: 4.0

BACHELOR OF SCIENCE, SHOMAL UNIVERSITY 2011

BS in Computer Science – Amol, Iran

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