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Customer Service Administrative Assistant

Norman, OK
October 25, 2018

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Amber Julch

Administrative Assistant

**** ***** ***. **

Norman, OK 73026



Dedicated and focused Administrative assistant who excels at prioritizing, completing multiple tasks simultaneously, and following through to achieve project goals. Answers a high volume incoming calls while handling in-person inquiries from clients and colleagues. Flexible and hard working with strong drive to succeed.


●Three years of customer service experience

●Experience answering multi line phones

●Strong written and verbal communication skills

●Maintain colleague and customer relationships


Cottonwood Elementary, Vail, AZ - Special Education Paraprofessional

August 2016 - April 2018

●Assist children with day to day school work.

●Answer multiple phone calls

●Maintain relationships with parents and guardians

●Input data into computer systems

Empire Finance, Norman, Ok - Administrative Assistant

January 2016 - June 2016

●answer and make 80-100 phone calls

●Bill clients

●complete transactions

●converse with other businesses to ensure employment of our customers

●come up with marketing ideas to bring in more customers

●provide excellent communication skills to our customers in order to ensure a pleasant experience.

Target, Norman, OK - Team Memeber

July 2014 - December 2015

●Shared product knowledge with customers while making personal recommendations

●Maintained friendly and professional customer interactions

●Gave advice on particular clothing styles


University of Oklahoma, Norman, OK - Communication

August 2012 - December 2015

College degree focused on the interpersonal communication that goes on between co-workers in an office setting and ways to improve working communication. The degree also focused on marketing along with customer service. The education I have received has given me greater knowledge on the inner workings of all businesses.


Nominated for Para of the year in 2017.

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