Customer Service Administrative Assistant
Resume:
Amber Julch
Administrative Assistant
Norman, OK 73026
***********@*****.***
Summary
Dedicated and focused Administrative assistant who excels at prioritizing, completing multiple tasks simultaneously, and following through to achieve project goals. Answers a high volume incoming calls while handling in-person inquiries from clients and colleagues. Flexible and hard working with strong drive to succeed.
SKILLS
●Three years of customer service experience
●Experience answering multi line phones
●Strong written and verbal communication skills
●Maintain colleague and customer relationships
EXPERIENCE
Cottonwood Elementary, Vail, AZ - Special Education Paraprofessional
August 2016 - April 2018
●Assist children with day to day school work.
●Answer multiple phone calls
●Maintain relationships with parents and guardians
●Input data into computer systems
Empire Finance, Norman, Ok - Administrative Assistant
January 2016 - June 2016
●answer and make 80-100 phone calls
●Bill clients
●complete transactions
●converse with other businesses to ensure employment of our customers
●come up with marketing ideas to bring in more customers
●provide excellent communication skills to our customers in order to ensure a pleasant experience.
Target, Norman, OK - Team Memeber
July 2014 - December 2015
●Shared product knowledge with customers while making personal recommendations
●Maintained friendly and professional customer interactions
●Gave advice on particular clothing styles
EDUCATION
University of Oklahoma, Norman, OK - Communication
August 2012 - December 2015
College degree focused on the interpersonal communication that goes on between co-workers in an office setting and ways to improve working communication. The degree also focused on marketing along with customer service. The education I have received has given me greater knowledge on the inner workings of all businesses.
AWARDS
Nominated for Para of the year in 2017.
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