Courtney L. Morrell
*** ***** *** #* *******, MA 02382
E-mail: ac7grx@r.postjobfree.com Phone: 781-***-****
EDUCATION
DeVry University- Online Chicago, IL February 2018- Present
Candidate for Bachelor of Science in Healthcare Administration
GPA: 4.0, Introduction to Business and Technology, Algebra, Critical Thinking and Problem Solving, Introduction to Healthcare Administration, Microsoft Office 2016
Curry College Milton, MA September 2014 – February 2016
Candidate for Bachelor of Science in Nursing
GPA: 3.5, Dean’s List all semesters, 3 Semesters Completed, Student Nursing Club
Anatomy I & II, Chemistry, Physiology I & II, Human Development, Substance Abuse Counseling, Psychology, Public Speaking
EXPERIENCE
Cloud Health Technologies Boston, MA June 2018- November 2018
Administrative Assistant
Greet and check in all visitors
Screen all incoming mail and packages
Keep inventory of supplies and advise when to place orders
Supported remote and international offices with supplies
Facilitated companywide events
Managed caterings for meetings
Kept record of all current employees companywide
Blue Cross Blue Shield of Massachusetts Quincy, MA October 2017- April 2018 Member Service Associate
Understood knowledge of various product options for members
Answered incoming calls and responded appropriately for each member’s inquiries
Updated and kept valid record of phone conversations
Called healthcare providers to assist with members’ inquiries
Understood knowledge of benefits and claims for various products
Healthcare South- Cohasset Family Practice Cohasset, MA September 2016 – September 2017
Receptionist
Greeted and checked in patients by reviewing chart and insurance coverage
Answered phone calls and provided answers to various questions that patients had
Scheduled appointments based on appropriate times and days, of physician and patients
Called patients to inquire about testing and screening procedures that physicians order
99 Restaurants Braintree, MA March 2015 – May 2018
Server/ Bartender
Provided the best customer service under any conditions
Demonstrated knowledge of current specials being run: daily and quarterly
Shared information of menu items and newly added items as suggestions to customers
Expressed knowledge of food items on the menu as well as alcohol choices
Prepared alcoholic drinks for guests at bar and dining room
SKILLS
Customer service, leadership, communication, organization, scheduling, Microsoft Word, PowerPoint, Excel