Administrative Assistant Customer Service
Resume:
CERTIFICATIONS : Florida ***- Life, Health & Annuities License
CATHY JACKSON
**** ******** ***** ******, *** 408
Riverview FL, 33578
**********@*******.***
Highly competent office professional who can provide quality customer service to guest through great communication and responses.
EDUCATION
UNIVERSITY OF SOUTH FLORIDA- ST.PETERSBURG GRADUATION: MAY 2019 BACHELOR OF SCIENCE IN PSYCHOLOGY
GPA: 3.44
SKILLS
• Exceptional telephone etiquette
• Scheduling
• Customer service/ hospitality
• Organized Multitasker
EXPERIENCE
• Sales
• Data Entry
• Microsoft proficiency: Word, Excel, Office
• Familiar with Office Equipment:
Telephone, fax, copy, scanning
MAY 2018 – AUGUST 2018
ULTIMATE STAFFING SERVICES
NORTRAX, INC: (TEMPORARY) ADMINISTRATIVE ASSISTANT/RECEPTIONIST Maintain telecommunications for large office, organize/distribute incoming and outgoing mail, check guest in and out, and issuing visitor badges SUNSPIRE HEALTH: (TEMPORARY) MARKETING ADMINISTRATIVE ASSISTANT / RECEPTIONIST
Maintained orderly office and telephone flow between staff and guests /residential patients. Duties included data entry into tier software and Microsoft office, checking guests in and out
AUGUST 2017 – CURRENT
FRONT DESK HOST, DARDEN- THE CAPITAL GRILLE, TAMPA Maintain great guest satisfaction and orderly flow for a fast paced environment. Duties include; scheduling, answering & making calls, invoices, and various office task as needed. SEPTEMBER 2016 – AUGUST 2017
FRONT DESK HOST, OPS- ROYS, TAMPA
Served as service professional and senior front desk host. Duties included various office tasks, conducting private dining inquiries, and maintaining guest satisfaction. AUGUST 2015 – MAY 2016
RECEPTIONIST/ OFFICE ASSISTANT, HRL- WINSTON SALEM STATE UNIVERSITY Worked directly for the director of housing. Duties included sending and responding to emails, scheduling events and various office task such as faxing and scanning. 2
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