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Corporate Trainer

Meriden, CT
October 22, 2018

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Brittany Palmer

** **** ****** *** *-**, Meriden, CT 06451 ● 203-***-**** ●


University of New Haven West Haven, CT May 2018

Bachelor of Arts, Theater Arts Concentration: Performance

Bachelor of Arts, Political Science

GPA 3.4/4.0, Dean’s List: Spring 2017

New Haven Promise Scholar

Yale University New Haven, CT Fall 2013

Independent Study & Seminar Program

3 credit hours

Work Experience

Yale University Art Gallery New Haven, CT June 2018-Present

Exhibitions Intern

Restructured SharePoint website by surveying users and developing an updated web design to improve user satisfaction

Conducted web design research to resolve interface complications such as color themes, general document display and means of usage, and capabilities of SharePoint that would best serve users

Redesigned website by using SharePoint Designer and HTML coding after participating in meetings with supervisors and IT personnel to discuss and create maps and desired designs for the website based on information gathered from surveys and research

Scheduled meetings within Outlook

Elm City Market New Haven, CT November 2017-June 2018


Handled cash and credit transactions of up to $3,000 per day with customers

Made sale referrals, cross-sold products and introduced new ones

Resolved customer complaints by guiding them to desired or similar products or services

Pleasantly interacted with costumers both in store and via telephone to ensure satisfaction

Trained four cashiers on a team of nine people

Cross-trained in bakery department to perform the necessary tasks to open this department such as baking fresh goods, stocking delivered baked goods, cleaning and preparing the coffee and pastry station, and maintaining logs of damaged or wasted goods

Gap Inc. Hamden, CT November 2014-March 2018

Sales Associate

Assisted in display of merchandise such as window displays, dressing and undressing of mannequins and sale signage

Top associate for Gap card applications in 2017

Handle cash and credit transactions of up to $1,000 per day with customers

Greeted customers and determined their needs and wants to make their shopping experience quick and efficient by demonstrating a knowledge of store inventory and in-store online ordering options

WestFest West Haven, CT May 2017-September 2017

Business Outreach and Graphic Design Intern

Conducted business outreach phone calls and visits to discuss contracts and booking fees on a team of five other interns resulting in 11 food trucks and 58 business and vendors present at a one day festival

Designed and marketed advertisement for festival ad book consisting of 38 ads obtained through phone calls, emails, and on site visits with local businesses using Photoshop, Spark Post, and Adobe Draw

New Haven Regional Children's Probate Court New Haven, CT May 2016-August 2016


Notified clients and interested parties of court proceedings via email, mailed notice, and phone call

Participated in confidential hearings and family case conferences by taking notes and later discussing the proceedings with assigned Probate Court Officer

Fire Marshal’s Office, NHFD New Haven, CT August 2015-December 2015


Aided in filing forms and contracts regarding fire safety inspections and alcohol sale licenses

Distributed assignments to fire inspectors based on assigned district of the city

Partnered with fire inspectors to ensure safety guidelines were being maintained by tenants and business owners

Demonstrated knowledge of fire prevention methods to educate others by helping inspectors check for violations

Yale University Art Gallery New Haven, CT May 2015-August 2015

Programs Intern

Greeted visitors and aided on tours

Performed research for the development and improvement of programs meant to engage the Greater New Haven community

Used Excel to create spreadsheets for upcoming events and meetings


James Hillhouse High School New Haven, CT March 2016-June 2016

Drama Club Co-Coordinator

Prepared lesson plans for groups of up to ten students

Directed rehearsals for short scene performance at the end of the school year that focused on teaching students basic script analysis, character development, and how to work not only alone but with a scene partner

Led group activities and discussions centered on plot analysis, building stage presence and confidence, and team building using Laban Movement exercises, Chekhov, and Alexander techniques

LGBTQ+ Youth Kickback New Haven, CT August 2014-Septmeber 2015

Youth Organizer

Planned and executed weekly workshops and activities for up to 30 students

Co-conducted a workshop for a group of 20+ individuals at the True Colors Conference in 2015

Assisted in proposal writing and partnership negotiations for grants to help fund payment for organizers and organization resources such as buses and workshop supplies

Professional Affiliations & Activities

Co-founder, Out of the Gallery, Summer 2015-Fall 2015

Fellow, President’s Public Service Fellowship, Summer 2016

Member, Alpha Lambda Delta

PoliTic Toc Radio Show Host, WNHU 88.7 Spring 2015-Spring 2017

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