Brittany Palmer
** **** ****** *** *-**, Meriden, CT 06451 ● 203-***-**** ● ac7gnw@r.postjobfree.com
Education
University of New Haven West Haven, CT May 2018
Bachelor of Arts, Theater Arts Concentration: Performance
Bachelor of Arts, Political Science
GPA 3.4/4.0, Dean’s List: Spring 2017
New Haven Promise Scholar
Yale University New Haven, CT Fall 2013
Independent Study & Seminar Program
3 credit hours
Work Experience
Yale University Art Gallery New Haven, CT June 2018-Present
Exhibitions Intern
Restructured SharePoint website by surveying users and developing an updated web design to improve user satisfaction
Conducted web design research to resolve interface complications such as color themes, general document display and means of usage, and capabilities of SharePoint that would best serve users
Redesigned website by using SharePoint Designer and HTML coding after participating in meetings with supervisors and IT personnel to discuss and create maps and desired designs for the website based on information gathered from surveys and research
Scheduled meetings within Outlook
Elm City Market New Haven, CT November 2017-June 2018
Cashier
Handled cash and credit transactions of up to $3,000 per day with customers
Made sale referrals, cross-sold products and introduced new ones
Resolved customer complaints by guiding them to desired or similar products or services
Pleasantly interacted with costumers both in store and via telephone to ensure satisfaction
Trained four cashiers on a team of nine people
Cross-trained in bakery department to perform the necessary tasks to open this department such as baking fresh goods, stocking delivered baked goods, cleaning and preparing the coffee and pastry station, and maintaining logs of damaged or wasted goods
Gap Inc. Hamden, CT November 2014-March 2018
Sales Associate
Assisted in display of merchandise such as window displays, dressing and undressing of mannequins and sale signage
Top associate for Gap card applications in 2017
Handle cash and credit transactions of up to $1,000 per day with customers
Greeted customers and determined their needs and wants to make their shopping experience quick and efficient by demonstrating a knowledge of store inventory and in-store online ordering options
WestFest West Haven, CT May 2017-September 2017
Business Outreach and Graphic Design Intern
Conducted business outreach phone calls and visits to discuss contracts and booking fees on a team of five other interns resulting in 11 food trucks and 58 business and vendors present at a one day festival
Designed and marketed advertisement for festival ad book consisting of 38 ads obtained through phone calls, emails, and on site visits with local businesses using Photoshop, Spark Post, and Adobe Draw
New Haven Regional Children's Probate Court New Haven, CT May 2016-August 2016
Intern
Notified clients and interested parties of court proceedings via email, mailed notice, and phone call
Participated in confidential hearings and family case conferences by taking notes and later discussing the proceedings with assigned Probate Court Officer
Fire Marshal’s Office, NHFD New Haven, CT August 2015-December 2015
Intern
Aided in filing forms and contracts regarding fire safety inspections and alcohol sale licenses
Distributed assignments to fire inspectors based on assigned district of the city
Partnered with fire inspectors to ensure safety guidelines were being maintained by tenants and business owners
Demonstrated knowledge of fire prevention methods to educate others by helping inspectors check for violations
Yale University Art Gallery New Haven, CT May 2015-August 2015
Programs Intern
Greeted visitors and aided on tours
Performed research for the development and improvement of programs meant to engage the Greater New Haven community
Used Excel to create spreadsheets for upcoming events and meetings
Volunteer
James Hillhouse High School New Haven, CT March 2016-June 2016
Drama Club Co-Coordinator
Prepared lesson plans for groups of up to ten students
Directed rehearsals for short scene performance at the end of the school year that focused on teaching students basic script analysis, character development, and how to work not only alone but with a scene partner
Led group activities and discussions centered on plot analysis, building stage presence and confidence, and team building using Laban Movement exercises, Chekhov, and Alexander techniques
LGBTQ+ Youth Kickback New Haven, CT August 2014-Septmeber 2015
Youth Organizer
Planned and executed weekly workshops and activities for up to 30 students
Co-conducted a workshop for a group of 20+ individuals at the True Colors Conference in 2015
Assisted in proposal writing and partnership negotiations for grants to help fund payment for organizers and organization resources such as buses and workshop supplies
Professional Affiliations & Activities
Co-founder, Out of the Gallery, Summer 2015-Fall 2015
Fellow, President’s Public Service Fellowship, Summer 2016
Member, Alpha Lambda Delta
PoliTic Toc Radio Show Host, WNHU 88.7 Spring 2015-Spring 2017