Hope Kang

MBA, Project Manager

Santa Barbara, CA

707-***-****

ac7gn2@r.postjobfree.com

www.linkedin.com/in/hope-kang

Career and Skills Summary

Dedicated, resourceful project manager with an MBA seeking to leverage highly refined communication, creative problem-solving, effective collaboration, and efficient project management skills to achieve results for an innovative, fast-paced organization

Education

MBA, Health Services Administration University of South Dakota (December 2018)

Bachelor of Arts, Spanish Language and Literature University of Maryland, College Park

Professional Experience

Senior Project Manager World Trade Press Petaluma, CA September 2009–December 2017

Managed concurrent website/SaaS development projects with cross-functional teams and global freelancers.

Oversaw development of “world’s largest database of global food culture and recipes,” the company’s first product aimed at a general audience rather than the company’s traditional educational and business audiences.

Reported weekly progress, issues, and next steps of interdepartmental team of 10+ to owner/publisher.

Initiated and led team that redesigned website and navigation, greatly improving the user experience.

Lowered project costs and shortened development time by implementing innovative and effective content development solutions; shortened one project by 12 months due to creative solution.

Recruited, hired, trained, and managed international freelance writers and in-house editorial staff for writing projects.

Collaborated with sales team to develop and improve content based on customer feedback.

Senior Editor Motorola Alameda, CA July 2008–September 2009

Managed copywriting and graphic design projects for small business websites.

Edited, wrote, and ensured quality of websites for small businesses nationwide.

Verified final products for marketability, sales potential, and customer requests before publishing.

Streamlined project tracking and reporting process from several disconnected steps to one, saving time for editors, graphic designers, and managers.

Resource Consultant United Behavioral Health Portland, OR January 2003–May 2008

Researched elder care facilities and services, mental health services, behavioral health services, substance abuse programs, and patient assistance programs for nationwide clients.

Wrote and edited materials for customer resource library.

Developed and authored house style manual and trained staff in house style.

Managed interdepartmental project to increase database efficiency.

Led internal training sessions on mental and behavioral health resources.

Technical Editor / Project Manager NASA Headquarters Washington, DC December 1999–June 2003

Senior editor and project manager for graphics projects initiated by NASA Headquarters engineers, history department staff, space scientists, and other technical staff.

Managed and tracked project responsibilities of graphic designers, printing specialists, internal customers, and senior management.

Edited, wrote, and fact-checked publications, exhibits, multimedia presentations, interactive CDs, books, websites, and other high-level government documents and graphics projects.

Rewrote technical content to target audiences as diverse as engineers, students, business people, Congress, and the general public.

Volunteer Experience

Foodbank of Santa Barbara County Grocery Rescue Volunteer Santa Barbara, CA May 2018–Present

Santa Rosa Memorial Hospital Emergency Department Volunteer Santa Rosa, CA January 2013–February 2014

Verity State Certified Crisis Hotline Counselor Santa Rosa, CA September 2011–August 2012

Lovejoy Surgicenter Patient Advocate Portland, OR January 2004– October 2007

Planned Parenthood of the Columbia-Willamette Patient Advocate Portland, OR June 2003– January 2004

Whitman-Walker Clinic Wellness Program Volunteer Washington, DC November 1998– June 2001

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