A decisive, self-motivated and result driven professional with over 10 years of experience across IT Test Management, Defect Management, Stakeholder Management in onshore & offshore model.
Domain expertise: Salesfource CRM, e-Learning, Network Security, Mobile(iOS and Android) Applications, Windows device drivers for Storage and USB protocols
Expertise in Web based applications testing, Mobile application (iOS, Android), Network and security products, e-Learning products, CRM products, risk management planning and mitigation
Expertise in designing Test strategy/ approach, testing scope, entry/ exit criteria for various phases of testing, including integration testing, system integration testing and User acceptance testing
Oversee and govern the test execution cycles with internal team and with customer through to the project closure
Assist Test Automation specialists in building the automation framework and script development using Selenium tool
Work with client in defining performance requirements/ goals and then assist Performance test specialists in defining test scripts, workload model in jMeter tool for performance testing
Test Management on projects following Agile methodology (Scrum process): Establishing and enforcing standard test processes & deliverable (including defect management and quality metric reporting) within the gated process to streamline testing and support automation and manual testing efforts
Worked as Test consultant to build business proposals to develop end to end Test automation solution
Facilitated scrum activities including sprint planning, sprint review, retrospectives, and daily scrums
Remove obstacles for the team and/or direct obstacles to appropriate owners for quick resolution for each project
Understand long-term product planning/ roadmap and help inform development teams to create quicker gains for the benefit of the end user
Build relationship with Product owner and other stake holders to facilitate team's interaction with them
Continuously learned Agile/Scrum techniques and shared findings with the team
Provided all support to the team using a servant leadership style whenever possible, and led by example
Team Management: Leading multiple Test Team (Manual, Automation both Functional and Performance)
Network security testing: Hping, Nmap, Pref, Metasploit, Wireshark tools
Mobile Network simulation testing: Charles tool
Load and performance testing: Apache jMeter
Android application security testing: Package Play, Manifest Explorer, Intent Fuzzer, Intent Sniffer tools
Memory leak testing of Mobile applications: XCODE - Instrument tool
Functional automation of Mobile applications: Fone Monkey, Robotium, Sikuli tools
Windows device drivers testing: Microsoft Windows Test Technology.
Defect Management and Test Management tools: JIRA, Bugzilla, TestRail, Testlodge
Configuration Management Tool: SVN, GitHub, Visual Source Safe,
Programming Language and scripting: Basics of C, Core Java, Batch scripting, VB scripting
Operating System Platform: Windows 7/Vista/XP, Linux, Mac
Soft skills: Collaborator, Communicator, Thinker, Innovator
Awarded as “Excellence in Learning Application” in 2012 at Harbinger Systems Pvt. Ltd.
Awarded as “Excellence in Software Quality” in 2009 at Harbinger Systems Pvt. Ltd.
Awarded “Best Project” to my team in 2013 at Harbinger Systems Pvt. Ltd.
Certified ScrumMaster CSM® in 2017.
Diploma in Web-Design (Part Time) from Navigant Technologies in 2002.
Mobile application testing techniques
Building consultative behavior in client facing roles.
Attended emerging leadership workshop at Harbinger group. Awarded A grade completion certification.
PG Diploma (MBA) in IT Management from Symbiosis University, Pune in 2014.
Diploma in Computer Engineering with First class (64%) from the CUSROW WADIA INSTITUTE OF TECHNOLOGY, Pune in 2006.
Worked as Test Lead with Harbinger Group, Pune, India from March 2008 to March2015 and Dec 2017 to Feb 2018.
Worked as Software Test Engineer with Epicomm Technologies Ltd. Pune from April 2006 to February 2008.
Worked Onsite with Microsoft Corporation® Redmond, USA for 1 year.
Test Lead - Harbinger Group,Pune - India March 2008 to Feb 2018
Major Projects worked on:
1.Member of Project Management review board: e-Learning Project
Client - RedVector, USA
Duration - July 2017- Feb 2018
Representing Project Manager wearing customer hat
Project internal kick-off Study Kick-off meeting MOM
Scoping: Study SOW, understand assumptions explicitly, understand exclusions explicitly, Create WBS w.r.t. QA activity
Estimation: Work out the estimate with the help of functional experts/self, ensure that time for any non-functional testing is considered appropriately; raise a need of tech. forum help to PM, if needed
Hold Stand-up meeting: Control schedule to ensure timely deliveries, Judge & Escalate risks to PM, verify the approach of Testing is correct and the most optimal; if not mention the same to PM with reasons formally
2.Test Consultant: e-Learning Project
Client - Wisewire, USA
Duration - April 2017- July 2017
Key responsibility on this assignment is to understand the application and build a business proposal to develop automation test scripts to test complete end to end application
Understand and define the scope in coordination with the client business team
Evaluate multiple automation tool and provide comparison study
Define Test approach and plan, including efforts estimation and resource requirements
3.Test Lead as well as consultant: HR Domain Project
Client - Peoplise, Turkey –Europe
Duration - May 2017- July 2017
Test Management - Creation of Test Strategy (functional manual and automation), Test Plan, Test Estimation, Test completion Report single handedly. And sole responsible for all test deliverables.
Defect Management – Following up with Test team on each phase of a defect and CR raised and getting implemented. Tracking them till closure.
Build effective QA status dashboards for executive reporting, to highlight quality status, achievements, risks which helped in taking informed decisions.
4.Project and QA Lead: Salesforce CRM
Client – Versium, USA
Duration - Dec 2016- April 2017
In this project, I was leading development team, UI/UX team and QA team.
Understand the Salesforce core features like Accounts, Campaigns, Opportunities, Reports, Leads, lists, etc. and analyze the new requirements provided by customer to integrate "Predict" application and its features with Salesforce.
Derive robust Test plans to validate the new functionality of "Predict" application and its integration with Salesforce.
Ensure appropriate test coverage from UI and cross platform (browsers, devices) perspective.
Review test plans, test cases, compatibility matrix with customer and incorporate their feedback.
Share the test results, reports, quality dashboards with customer on regular (weekly, daily) basis.
For non-functional testing/ performance testing; discuss and define the testing requirements and approach with the client. This includes identify the goal and objective of performance testing, target throughput, expected response time, etc.
Work with performance test specialist to setup the test environment (load generators with necessary configuration) and defining scripts, workload models in jMeter tool
Consolidate the execution readings/ graphs and present the report to the client and other stakeholders
5.Test Lead: Network and Security
Client: TaaSera, Inc., USA
Duration - June 2012- Oct 2014
Reporting to Project Manager and direct interaction with Client.
Create/design Test Strategy, Detail Test Plan for functional and non-functional testing (performance, load testing)
For each deliverable, identify the test environment and set up test environment (such as setting up repository server (using MYSQL database), security tools set up
Research and evaluate on various network security tools for network Penetration Testing. Prepared network Penetration Testing plan.
Identify testing types and approaches on various modules of the product
Build a testing team of professionals with appropriate skills, attitudes and motivation.
Identify Training requirements and arrange it for team members to maintain/update skill set.
Ensure the timely delivery of different testing milestones
Communicate with Client on regular basis to synch up on testing progression.
6.Test Lead: iOS and Android Mobile Applications
Client - CloudFront, USA
Duration - Jan 2011- June 2012
Reporting to Client CTO of the client Organization.
Prepared Test strategy for manual, automation testing, API testing, security testing, performance testing
Define Testing process and phases in Agile methodology in JIRA
Configured various automation tools for iOS and Android testing and executed it on various applications.
Responsible for client-side QA team management and leading them and groom them on various tasks and areas.
Worked on performance testing on iOS application. Discovered potential memory leaks and allocation issues for iOS applications.
HTML5 mobile browser compatibility (Tested on Safari and Opera Mini browser)
Preparing testing checklist (Messaging, Connectivity, Multimedia, Browser Call handling, Battery Consumption, Unmapped keys) for mobile applications.
Developed and executed load test script scenarios based on the business requirements and specifications.
7.Associate Test Lead: Microsoft Windows OS Device Drivers Testing
Client- Microsoft Inc., Redmond-USA
Duration - March 2008 - Dec 2010
Setting up Test environment (at offshore lab), this includes, gathering hardware requirement based on devices (test devices and 1394 PCI chipset cards) from different vendors.
Create test estimations plans
Use testing tools like Devcon, driver and application verifier, WDF verifier, power test etc.
Automate test scenarios using Microsoft’s WTT (Windows Test Technology) tool and report issues through Microsoft’s Product Studio.
Create tools to automated manual tasks such as download test builds, upload results, and prepare test machines (play with registry settings) with pre-requisite applications and settings using command line scripting. Automate OS installation process using ASI (Automated software installer) tool.
Attend bug triage meetings with Project managers and Test leads.
Worked onsite at Microsoft Corporation® Redmond, USA for 1 year (2008-2009)
Software Test Engineer - Epicomm Technologies Ltd. Pune, India April 2006 to Feb 2008
Worked on E-bay.com project (PayPal transactions)
Was there since requirement gathering, R&D on requirements
Prepared SRS documents, Proposal documents
Was involved Database design
Set-up the QA process
Presenting test plans and test strategy to customers
Perform test education (training)
Testing and consultant preparing requirement documents
Languages Known : English
Visa : Canada –Open Work Permit
Address : Apartment 406, 1100 Rue Goulet, Saint-Laurent, Montreal, H4R 2C6
Email : firstname.lastname@example.org
I hereby declared that the details provided above are true to the best of my knowledge.
Place: Montreal (PALLAVI AGRAWAL)
MAJOR PROJECT EXPERIENCE