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Manager Customer Service

Location:
Bradenton, Florida, United States
Salary:
69000/yr
Posted:
October 23, 2018

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Resume:

JOHN DALTON

**** ******* ******

Valrico, FL ****4

813-***-****

ac7g7i@r.postjobfree.com

Objective:

To obtain a full time position within the Material/Logistic field.

Abilities:

Logical, hardworking, team oriented professional with 25 years purchasing/logistics and warehouse distribution management experience including a solid background in operations management. Proven ability to handle multiple tasks simultaneously while providing excellent service to customers both internal and external.

Employment History:

Distribution Center Shipping Supervisor

08/2015 - Present BEALLS OUTLET DC Bradenton, FL

Responsible for high volume (15k Ctn. + daily) Warehouse Shipping Operation. Distribute materials to production dept. as required by production planner. Insure all items meet quality standards and move to appropriate storage areas. Rotate inventory to insure FIFO operations are met.

Warehouse Operations Manager

01/2011 – 08/2015 CENTERPLATE Tampa, FL

Responsible for daily operations of Warehouse, Receiving and Material Distribution. Plan, distribute materials to catering venues, kitchens and food stands as dictated by events planner. Insure all items received meet quality standards with regards to accuracy and freshness and move to appropriate storage areas ie: freezer, cooler or dry goods and rotate inventory to insure FIFO operations are met.

Commercial Sales / Fleet Manager

08/2007 - 11/2008 AUTOWAY Chevrolet Tampa, FL

Commercial vehicle sales and leasing. Directed employees with customer service operations, monitor / investigate problems and instruct employees in handling newly received inventory to insure all items are invoiced properly to optimize profit. Ensured all company policies, procedures and regulations were enforced.

Commercial Account Manager

04/2004 - 08/2007 Ernie Haire Ford Tampa, FL

Commercial Sales Account Manager: Commercial vehicle sales and leasing

Warehouse Manager

03/2000 - 12/2003 Plastech Engineered Products Winnsboro, SC

Responsible for high volume ($50+ million) shipping operation, managed a team of associates that provided traffic, warehousing, shipping/receiving, inventory control, customer service and material handling services. Approved, qualified, and reviewed carrier performance. Oversaw daily warehouse operations in a JIT environment providing services to Ford, General Motors and Chrysler. Coordinated and managed company fleet vehicles to include all material handling equipment.

Manager-Purchasing, Logistics

01/1988 - 03/2000 Fuji Copian Corporation Winnsboro, SC

ISO-9002: Managed a team of associates that provided purchasing, warehousing, and material handling services. Directed the procurement of materials and conducted vendor negotiations in regards to price and delivery. Chaired a committee that approved, qualified, and reviewed vendor performance. Coordinated and managed the supply chain impact on manufacturing, production control and inventory. Accountable for managing daily and monthly cycle count activities as well as year-end physical inventories. Prepared freight analysis for Accounting, Customer Service, Sales, and Costing. Conduct negotiations with logistical vendors for several international locations. Direct company safety team to include monthly safety audits to insure a safe working environment. Planned, prepared, and maintained departmental budgets in accordance with targeted profit goals. Coordinated and managed company fleet vehicles to include all material handling equipment.

Education History:

Lindenhurst Senior High High School Diploma Electronics, Aviation, Automotive Technology

Certifications:

APICS - Supply Chain Management Midland Technical College 03/2000

Certified Forklift Operator/Trainer

Dale Carnegie - Employee Development Course

Executrain - Microsoft Word, Excel and Access

ISO 9000 Introduction & ISO 9000 Audit,

Total Quality Management

Proficient knowledge of AS400 and shipping software.



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