VIVIENNE CHAWANDE
CONTACT DETAILS
Plano, TX 75074
ac7g28@r.postjobfree.com
WORK AUTHORIZATION STATUS
Approved EAD
No sponsorship needed
EDUCATION
Bachelor of Engineering
(Computer Science)
Mumbai University, INDIA
REFERENCES
Ashish Singh
Panasonic Avionic Corporation
ac7g28@r.postjobfree.com
Harish Shetty
Cornerstone OnDemand
ac7g28@r.postjobfree.com
Lokesh Palayekar
Chenoa Information Services
ac7g28@r.postjobfree.com
Experienced Software Quality Assurance Engineer, well versed with all the phases of Testing Life Cycle, with a detail oriented approach and excellent communication skills
CERTIFICATIONS
ISTQB (International Software Testing Qualifications Board) Certified-Tester (Foundation Level)
ISTQB-Certified-Functional Tester (Advanced Level)
CSI-Certified as SQTA (Software Quality Testing Analyst)
Certified in Manual Testing & Automated Testing from SQTL, Mumbai, INDIA
PROFESSIONAL SUMMARY
ISTQB certified Functional Tester with 12.5 years of experience (9 years in Software Quality Assurance and Testing and 3.5 years in Shipping Terminal Operations)
Extensive Testing experience in Digital and Entertainment Domain (Airlines)
Experience in Testing Applications on various Technologies - Browser Based Applications and Device (Android, iOS) Based Applications
Successfully implemented ISO 9001:2008 processes in 30+ projects
Efficiently handled projects with leadership qualities in analyzing business requirements and to convert them in to Requirement Traceability Matrix (RTM)
Used RTM to create High level scenarios, plans and test scripts
Hand on experience on multiple high priority projects which included project leadership, Client Communication, Testing and Ensuring On-time Delivery
PROFESSIONAL EXPERIENCE
Jan'18 to May'18
Contract
Cornerstone Staffing
Richardson, Texas
Software QA Tester
Aug’08 to Aug’16
Western Outdoor Interactive (WOI), A GEE Co.
Lake Forest, CA, USA and Mumbai, India
Team Lead,
Quality Control
Apr’07 to Mar’08
Intrack Inc.
Mumbai, India
Quality Assurance Engineer
Aug’03 to Dec’06
Maersk Global Service Centre
Mumbai, India
Chief Processing Officer
TECHNOLOGY
OS
Windows, Linux - Fedora, Ubuntu (Using PUTTY client)
Languages
Familiar with C, C++, HTML, XML, JavaScript, Core Java
Database
Familiar with MS Access, MS SQL Server, MySQL
Tools
Software configuration tools - VSS, TDL, Vault, SVN, Github
Tools - Eclipse, Selenium, Jira, Mantis (Bugzilla), Test Director, Quality Center,
Familiar with: WinRunner 6.0, Quick Test Professional (UFT)
PROFESSIONAL EXPERIENCE DETAILS
Cornerstone Staffing (Software Testing for ExamSoft ) (Jan 2018 - May2018)
Work Location: Richardson, Texas, US
Designation: Software QA tester
Cornerstone staffing provides contract based workforce management solutions to wide variety of industries including IT.
ExamSoft is a software company that develops educational assessment software. Examplify from ExamSoft provides the secure, offline testing platform to keep the exam environment secure and stable.
Responsibilities :
Perform functional, GUI, compatibility, configuration, exploratory, performance testing
Western Outdoor Interactive (WOI), A Global Eagle Entertainment (GEE) Company (Aug 2008 - Aug 2016)
Work Location: Mumbai, India and Lake Forest, CA, US
Designation: Team Lead, Quality Control
Western Outdoor Interactive is involved in the design and development of world-class In-Flight Entertainment (IFE) software applications. WOI has delivered more than 50 airline projects. WOI designs and develops games and exclusive content applications, licensed to more than 20 airlines world-wide.
Responsibilities :
Manage quality control team, Schedule, implement, coordinate and monitor QC activities, Carry out Testing and Defect Management, Analyze Business and Functional requirements, Develop Test Strategies, Implement continuous improvement of QC procedures, Ensure On-time Delivery, Recruitment and Performance Management of New resources, part of team to conduct periodic internal audits (design and development teams)
Intrack Inc. (Apr 2007 - Mar 2008)
Work Location: Mumbai, India
Designation: Quality Assurance Engineer
Intrack Inc. is a STPI registered company focusing on specialized solutions for the Environmental, Health and Safety (EH&S) industry in US. Intrack Inc. provides software development and quality assurance services to their clients using a combination of technical and subject matter experts.
Responsibilities: Analyze functional requirements, Create Test Cases based on functional and system requirements, Execute Test Cases, Defect Management.
Maersk Global Service Centre (Aug 2003 - Dec 2006)
Work Location: Mumbai, India and Algericas, Spain
Designation: Chief Processing Officer
Maersk Global Service Centre provides offshore services for the Maersk Liner Business (a premier shipping company). The Operations Department plans the containers / cargo to their destinations through various in-house tools and online systems used by Maersk offices globally. Import Documentation does manifestation of the cargo in the online documentation system.
Responsibilities: Coordinate vessel operations, Schedule, Coordinate and Monitor vessel planning activities.
PROJECT DETAILS
Client: ExamSoft (5 months)
Projects: Examplify (Test assessment software)
Environment: Windows
Devices: Laptop PC
Domain: Educational - Test assessment
Role: Software QA tester
Responsibilities:
Perform functional, usability, GUI, regression, compatibility, configuration, exploratory, performance testing
Client: Panasonic Avionics Corporation (PAC) ( 4 years 3 months)
Projects: American Airlines, Air Canada Airlines, Air Europa Airlines, Garuda Airlines, Korean Airlines, Asiana Airlines, Avianca Airlines, Etihad Airlines, Turkish Airlines, Cathay Pacific Airlines, Air China, China Eastern, Shandong and Xiamen interactive applications, Holy Quran Content application for Turkish Arlines, Tripadvisor content application
Environment: Linux - Fedora,Ubuntu; Android; Windows, xampp 1.6.1
Platform: Mysql; PHP; HTML; QML; Javascipt
Devices: Seatback Monitor, Tablets, Smart phones, Iphone, Ipad
Tools: Jira, Mantis (Similar to Bugzilla), SVN, Eclipse, Selenium
Domain: Inflight Entertainment (IFE)
Role: Team Lead - Quality Control, On-site coordinator
Responsibilities:
On-site co-ordination (defect tracking, project status, etc ) with the offshore team in Mumbai
Perform integration and system testing at onsite (real time environment - hardware configuration that will go in the specific aircrafts), Triage issues for identifying ownership, represent WOI at the project status meetings involving all stakeholders
Support User Acceptance Testing (end-to-end) done by PAC and Airline representatives
Manage quality control team - schedule, implement, coordinate and monitor QC activities
Prepare test estimates, analyze business and functional requirements, create test cases based on functional and system requirements, develop test strategies and implement continuous improvement of QC procedures
Review and validate the test results and defect reports by the test engineers
Analyze overall project's efficiency and effectiveness post delivery, create project analysis report
Risk Management
Ensure traceability of software delivered to source code
Recruit and onboard new team members, performance review of existing team members
Perform functional, GUI, regression, compatibility, configuration, exploratory, performance, localization and internationalization testing, access based testing (user class)
Client: Panasonic Avionics Corporation (PAC) (2 years 8 months)
Project: Interactive Update Services (for around 25 airlines)
Environment: Linux - Fedora, Ubuntu; Windows; xampp 1.6.1
Platform : Mysql; PHP; HTML; QML; Javascipt
Devices: Seatback Monitor, Tablets, Smart phones, Iphone, Ipad
Tools: Mantis (Similar to Bugzilla), SVN
Domain: Inflight Entertainment (IFE)
Role: Systems Test Engineer
Responsibilities:
Manage updates test team -scheduling, implementing, coordinating and monitoring QC activities
Track software and operational issues
Analyze and implement new strategies for testing - optimize time utilization and reduce issues reported by customer (Sample test approach for localization testing in the update cycles)
Create test cases based on the Airline Data Set and Software Data Specifications
Execute test cases, Defect documentation & tracking (using Mantis tool)
Perform GUI, exploratory, compatibility, localization and internationalization(Software Data Specifications) testing
Onboard new team members (training and evaluation)
Client: Panasonic Avionics Corporation (PAC) ( 9 months)
Project: Jetstar B787 Browser interactive application, Qantas B737 Browser interactive application,
Qatar Onboard Cuisine content application
Environment: Linux - Fedora, Ubuntu; Windows; xampp 1.6.1
Platform: Mysql, PHP, HTML, Javascipt, xampp 1.6.1
Devices: Seatback Monitor, Tablets, Smart phones, Iphone, Ipad
Tools: Mantis (Similar to Bugzilla), SVN
Domain: Inflight Entertainment (IFE)
Role: Test Engineer
Responsibilities:
Review requirements for testability and usability (Interactive Requirement Document, Graphical Requirement Document, Airline Data Set and Site Map)
Create test cases based on the functional and system requirements
Modify existing test cases as per requirements changes
Execute test cases, Defect documentation & tracking (using Mantis tool)
Perform functional, GUI, regression, compatibility, configuration, exploratory, performance, localization (Airline Data specification) and internationalization testing, access based testing (user class)
Client: Unicon, California State University (1 year)
Project: MERLOT (Business Analysis)
Environment: Windows
Platform: Oracle 10G, SQL Server 2005, Java
Tools: Bugzilla, VSS, TDL, Vault, Quality Center, Microsoft Visio
Domain: E-learning
Role: Quality Assurance Engineer
MERLOT is a leading edge, user-centered, searchable collection of peer reviewed, higher education, online learning materials created by registered members. It is a premiere online community where faculty, staff, and students from around the world share their learning materials and pedagogy.
Responsibilities:
Website analysis and decomposition
Prepare activity diagrams, process flows and site-maps.
Client interaction
Perform Exploratory testing and user access based testing
Client: Essential SuiteTM (9 months)
Project: Essential Suite
Environment: Windows
Platform: Oracle 10G, SQL Server 2005,.Net
Tools: Bugzilla, VSS, TDL, Vault, Quality Center
Domain: Environmental Health and Safety management systems
Role: Quality Assurance Engineer
Essential Suite™ is the total emissions management tool that allows Chemical Companies to address urgent concerns, such as greenhouse gas reporting, along with a full range of environmental, health, safety and crisis management compliance requirements.
Responsibilities:
Review requirements for testability and usability
Create test cases based on the functional and system requirements
Modify existing test cases as per requirements changes
Execute test cases, Defect documentation & tracking (on line bug tracking tool)
Perform functional, security, UI, regression and compatibility testing
Client: Maersk Global Service Centre, Algeciras, Spain (3 years 4 months)
Project: Vessel Release Operations,Training in new processes and systems from the Operations Department in Algeciras (Spain).
Environment: ERP systems
Domain: Shipping
Role: Chief Processing Officer, On-site coordinator
Maersk Global Service Centre - Operations Department, Algeciras, Spain, handled live processes and received training in new processes and systems, in order to impart and implement the same in Maersk Global Service Centre, Mumbai, and to have an exchange of best practices being followed.
Vessel Release Operations is responsible for the planning of the containers / cargo to their destinations. This is done via various in-house tools and online systems used by Maersk offices globally.
Responsibilities:
On-site co-ordination with the offshore team in Mumbai
Key role in reviewing and implementing new processes
Handle live processes, Vessel planning (Container Load list, Discharge list), Vessel release operations
Client interaction and daily/weekly reporting
Manage vessel release team -schedule, coordinate and monitor vessel planning activities
Test new online tools introduced in the daily processes
Analyze various processes being done by the different departments in Mumbai GSC, to identify the common processes and bring them under a single umbrella.
Review existing work processes and recommend process improvement.
Onboard new team members (training and evaluation)